Probably the worse company I have dealt with.The customer service is terrible. Cant track shipment. They say 2 / 3 day delivery then nothing for 11 days then say say sold out of what I ordered. Tried... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
super soddisfatta! ho comprato una 10ina di cake della marca GooseCreek perchè in italia sono praticamente impossibili da trovare. Spedizione velocissima (sono arrivate in una settimana) pacchetto p... Se mere
Ordered an electric wax burner for my Dads birthday, after reading reviews I was extremely worried it wouldn’t come in time or at all, but it came four days after I got an email saying it had been dis... Se mere
Really disappointed with delivery times ordered on Tuesday 6th Feb following day got an email saying it was dispatched and now a whole week later nothing has arrived not able to track items even thoug... Se mere
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I wanted a candle quickly and paid…
I wanted a candle quickly and paid £3.95 for 24 hr Royal Mail 1st class delivery. Once despatched, they advised that it was going to take 3-5 days, possibly 10 to arrive. Be very wary of this bunch. I've asked them to refund for the service they did not provide and will post again when successful.
Absolutely brilliant
I've used candledirect for a while now and ive got to say that I've never had any problems with them, they are AMAZING. Placed an order on Friday and oh my just received it this morning. That was super fast delivery. Thank you so much candledirect.
Candle Heaven
Superb company providing exceptional candles and accessories. I purchased a woodwick sacred smoke large jar that arrived very quickly and the customer service is second to none! Very highly reccomended.
woodwick- 50% of purchase didn’t stay alight
Brought some woodwick candles, 50% of them don’t stay alight.
Complained about the quality and looking for a non defected replacement as I love the scent, told I need to take it up with Clinton’s where I brought it! NO INTEREST IN THEIR PRODUCT QUALITY, and no interest in protecting their brand! Shocked. Won’t use again
Ordered a few days ago
Ordered a few days ago. Got two wood wick candles. Packaging was very good and delivery was fast (Dublin). Candles are stunning and I will be ordering more from this crowd, the price was the lowest on the net and far lower than in shops.
Really disappointed with delivery times…
Really disappointed with delivery times ordered on Tuesday 6th Feb following day got an email saying it was dispatched and now a whole week later nothing has arrived not able to track items even though email sent link for tracking it didn't work it also stated in. Email items were sent royal mail 1st class.. Hmmm one week later still nothing other than being told a week ago it was dispatched after contacting them was told they can't do anything until its 10 or more missing! Great!
Excellent service and great prices on…
Excellent service and great prices on brand name goods, my only gripe is I purchased what was described as a clutch bag in the sale was £13.99 now £3.99 yet when it arrived it was no way a clutch bag unless it was for a child playing dress up! You’d struggle to call it a make up bag, therefore I can’t give them 5 stars but a strong 4 stars.
Excellent choice, prices and service!
I'm new to this company but had recently placed my second order with them and I'm really pleased with their service. Excellent choice of candles, diffusers, car plug in ect at great prices. What I like best though is the speed of dispatch and delivery, only had to wait 24hrs for latest delivery! Arrived really well protected and packaged! My go to place for fragrances for the home! Thank you.
Love the variety and prices of the candles but website let it down
I need to give some feedback on the website! It’s very annoying to use, every time you click add to basket on an item it scrolls you back to the top of the page every time! On my phone it would just go blank and I couldn’t go back without refreshing so I went onto my tablet and even then it kept clicking and scrolling on the wrong thing! It kept coming up wih errors when adding and removing items in the basket. However the range of products and prices made up for this. I spent £40 easily on candles for the autumn season. Just please take a look at the website :) not had a confirmation email yet :)
Ottimo shop online
Ottimo shop online, fornitissimo dei migliori marchi di candele ( yankee candle, kringle, village candle, goose creek) , prezzi molto convenienti.
I ordered some candles late on Mon …
I ordered some candles late on Mon even, I had a email the next morning saying they'd been sent and they arrived today Weds.
Very prompt service and candles were securely packaged
Fantastic - order arrived within 24 hours!
I placed my order early Wednesday morning, Thursday lunch time it arrived! Packaged well, everything as expected, great price on the candles too - the website is full of good deals. I ordered some Yankee Candle stuff as it's not so easy to come across it in the UK, but Candlesdirect have a good stock of it.
Would recommend this website, fantastic.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








