The car I bought suited me fully. When I test drove it I noticed the wipers did not clear the screen and a tyre was under inflated. I mentioned this to the salesman who suid it would be sorted. Un... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hemn was very professional, very friendly and made me feel at ease through the whole process. In no way did I feel pressured to go through with the sale and I thought the negotiations are fair.
Highly recommend BVG Automotive! I picked up a 2016 Hyundai i10 recently and couldn't be happier. The vehicle condition was spotless and 100% accurate to the advert. Sayeed handled our purchase ex... Se mere
We went to BVG to see a Mercedes C class .Amin the sales executive was attentive and knowledgeable without being " pushy " in any way . He explained everything clearly and we were delighted at how sp... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
BVG Automotive specialises in the sale of premium used vehicles. Our stock-list comprises of hatchbacks, saloons, MPV's, SUV's and small vans. Operating from our fantastic indoor showroom based in Oldham, North Manchester, we offer a customer focused, no pressure, completely hassle-free car buying experience. With over 25 years in the Automotive industry we understand the importance of providing an exceptional level of customer service matched with competitively priced cars.
Kontaktoplysninger
Storbritannien
- www.bvgautomotive.co.uk
4,5
Fremragende
194 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 68 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent
Excellent, really professional service quick payment. Would recommend and would use again.
7. marts 2026
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Besvarelse fra BVG Automotive
Hi Robert, thank you so much for the 5-star review! We are delighted to hear you found our service professional and appreciated the quick payment.
An absolute Nightmare
Yesterday i arrived to collect my wife's 2019 Jaguar E-pace from BVG Automotive. I arrived just before 1pm, for which i had an appointment booked. The staff were busy on their phones and not eager to assist, unitl i asked what the problem was. The manager then came out steaming... at this point i thought 'dont go ahead', but i stupidly carried on. I couldn't really test drive the car because of the influx to the local mosque, so after we arrived back at the forecourt, i asked to see proof of the service supposedly done 2 days ago. The salesman informed me that they don't have the receipt for the last service because they recieve all receipt on Fridays and so they will send out to me via email. I thought this was rather strange but again i was bursting with excitement, so i carried on.
We finished the exchange (as i also had my wife's Mini to PX) but as i drove off, the engine management light came on. I called BVG Automotive again to inform them of this and returned to the garage but this time it was blatantly obvious that they didn't care. They tried to convince me to buy other cars 'since we already have the finance' or to leave the car with them for 2 weeks to be fixed. I declined to accept these and asked that they cancel the purchase.
The manager, Rob (if that's his real name) approached me aggressively with two other male workers... he was threatening towards me verbally and otherwise, in fear for my life, i stepped outside the premises and called the police.
Police did arrive but they were more interested in moving me along even before i was able to re-taxed my car.
BVG Automotive still haven't undone the finance but i was able get her Mini back, as i live in Shropshire.
These guys are professional scammers. They all work together, including the people hanging around that look like customers.
6. marts 2026
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Besvarelse fra BVG Automotive
Hello Patrick Ayemieye - ARTICLE ABOUT THIS SAME MAN:
https://www.dailymail.co.uk/news/article-4114242/amp/Web-developer-38-branded-solicitor-curry-smelling-p-b-foul-mouthed-racist-rant-lawyer-refused-hire-him.html
ANYONE READING THIS PLEASE CHECK THIS ARTICLE ABOUT THIS MAN WITH A HISTORY OF RACIST VIOLENT BEHAVIOUR.
I’m glad you’ve posted this because it gives us the opportunity to explain what actually happened yesterday. Frankly the team is traumatised by the events that unfolded.
In over 15 years working in the motor trade, today was by far the most intimidated and threatened I have ever felt in my workplace, and my colleagues felt the same. It was the first time in my career that someone has come into our place of work making threats about beating staff up, knocking people out and even blowing the place up. We come to work simply to earn a living in a safe environment, and no amount of money is worth the level of abuse and intimidation our team experienced from you yesterday.
You arrived at our dealership at around 1pm and stormed into the showroom visibly frustrated and demanding to see someone immediately. You were already annoyed because you struggled to find parking outside as we are situated near a Mosque, and it gets congested between 1-2pm on Fridays due to Friday Prayers.
A member of staff apologised and politely asked if you could wait while the sales manager was called. Instead, you began swearing and verbally abusing the staff. Other customers in the showroom later said they felt uncomfortable as you were a fairly big man and due to the way you entered and raised your voice. You were shouting "Oii you, come here now" to some of the younger staff, and kept alleging because you are a black man, you're being treated like garbage as some of the staff tried to avoid interacting with you due to being frightened.
Our Sales Manager, Shah, came out to assist and attempted to calm the situation. From the moment he approached you, you rushed him repeatedly saying you did not want to sit down or go through the normal process and simply wanted the keys so you could leave as the car was for your wife and you “didn’t have time”.
Shah explained that we must first inspect the PX and complete paperwork. Upon inspecting your partners Mini Cooper PX, several issues were found with oil leaks and unusual engine noises. Despite this, Shah hesitantly honoured the previously discussed £2,000 valuation after you raised your voice saying you would be “really annoyed” if the offer changed.
Around a mile after leaving, engine light came on, Shah immediately apologised and asked you to return so we could investigate. When you came back we connected the car to our diagnostic machine and a fault relating to the timing chain system appeared.
We explained that the safest option was to keep the vehicle with us to repair the issue, as driving it could cause serious engine damage. We offered for you to take the Mini Cooper temporarily and have the repaired car delivered once fixed.
You refused this option, saying your own mechanic could fix it cheaply. At this point the situation escalated significantly. You began swearing, directing abuse towards staff and making threats about harming people. You were also smoking outside the showroom and when politely asked not to as staff were fasting for Ramadan, you said you did not care.
Due to the aggression and threats being made, we had no option but to contact the police. Officers attended and spent close to an hour calming the situation, explaining the vehicle issue was civil but threatening staff could be a public order offence. You lied and told the police that because you were a black man you felt we could get you arrested somehow, you mentioned the black lives matter and George Floyd movement, which was completely bizarre.
https://www.dailymail.co.uk/news/article-4114242/amp/Web-developer-38-branded-solicitor-curry
READ ABOVE ARTICLE LINK - HISTORY OF RACIST AND VIOLENT BEHAVIOUR.
Tony from after sales team came to…
Tony from after sales team came to collect the car, good professional service, fair review of the car, I would have liked more for it but the issues that where noted where fair and understandable
2. marts 2026
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Besvarelse fra BVG Automotive
Hi Luke, thank you for your honest feedback. We always strive to be as fair and transparent as possible during our car appraisals, so we're glad you felt the process was professional and understandable.
Tony from after sales provided a great…
Tony from after sales provided a great service A++
28. februar 2026
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Besvarelse fra BVG Automotive
Thanks for the A++ rating, Stuart! We’ll be sure to pass your kind words on to Tony and the rest of the team.
0 stars if I could
0 stars if I could ! After buying a car from this place and it breaking, not being able to use it and over 3k repair bill these lot are useless ! Only good reviews are apparently for Tony . Dodgy garage dodgy cars DO NOT BUY
28. februar 2026
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Besvarelse fra BVG Automotive
Hello Ben,
We’re very sorry to read your comments and to hear that you’re experiencing issues with your vehicle. This is certainly not the experience we aim to provide to any of our customers.
We would genuinely like the opportunity to understand the situation properly and see how we can assist. Please contact our Aftersales Team directly on 0161 399 0925 or via aftersales@bvgautomotive.co.uk
so we can review your case in detail and work towards a resolution.
We are proud of the reputation we have built over many years, with over 2,500 five-star reviews on Google and consistently strong feedback across other platforms. All reviews are left independently by our customers, and we take any negative feedback seriously.
With regard to Tony, he is indeed a valued member of our team who works hard to support customers, but we are equally proud of the wider team behind the scenes who handle sales, preparation and aftercare.
We hope you will allow us the opportunity to look into this matter and assist you further.
Kind regards,
BVG Automotive
Tony from aftersales team came to…
Tony from aftersales team came to purchase my car, what a professional guy happy in all areas
27. februar 2026
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Hi Anthony, it was a pleasure doing business with you. Tony is a valued member of our team and we’re glad he made the purchase process so smooth for you. Thanks for the recommendation!
Tony from after sales team was here…
Tony from after sales team was here inspected my car and happy with the service top bloke.
27. februar 2026
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Besvarelse fra BVG Automotive
Cheers, Adam! Glad to hear Tony took good care of you and the inspection went well.
Tony from after sales team was…
Tony from after sales team was excellent. Great to work with him. Thanks a lot Tony will use BVG auto again
25. februar 2026
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Besvarelse fra BVG Automotive
Thank you, Joseph! It’s great to hear Tony was excellent to work with. We look forward to seeing you at BVG Automotive again.
Toni from after sales made my day by…
Toni from after sales made my day by buying my Audi would recommend him. Great service, great communication
21. februar 2026
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Besvarelse fra BVG Automotive
Hi Phil, we're so glad we could "make your day" by purchasing your Audi! Good communication is key for us, so thank you for highlighting that.
Tony from after sales came to inspect…
Tony from after sales came to inspect the car was happy and transaction went smoothly
20. februar 2026
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Besvarelse fra BVG Automotive
Thanks for the review, Anthony! We’re happy to hear the inspection and transaction were smooth and efficient.
Tony came to expect my car
Tony came to expect my car. Good service and paid right on the spot.
18. februar 2026
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Besvarelse fra BVG Automotive
Hi Mr. Dorey, thank you for choosing BVG. We know how important "on the spot" payment is for our customers, so we’re glad we could get that sorted for you quickly.
Tony came to inspect my car from after…
Tony came to inspect my car from after sales team and inspected my car and happy with the service
17. februar 2026
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Besvarelse fra BVG Automotive
Thanks for the feedback, Rusty! We’re glad you were happy with the inspection service provided by Tony.
Sold my car through carwow and car was…
Sold my car through carwow and car was collected by Hemn, he was lovely, very professional and I was really happy with my experience
14. februar 2026
Uopfordret anmeldelse
Besvarelse fra BVG Automotive
Hi Emily, thank you for selling your car to us through Carwow! Hemn is a fantastic member of our team, and we’re so pleased he made the collection process professional and pleasant for you.
Tony came through to inspect my car…
Tony came through to inspect my car from the after sales team, great communication, very professional and polite.
14. februar 2026
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Besvarelse fra BVG Automotive
Hi Rob, thank you for the 5-star review. Professionalism and politeness are what we aim for, and we’re glad Tony delivered exactly that during the inspection.
Sold my car to bvg automotive
Sold my car to bvg automotive. Was a great experience kassh got good knowledge about the car explained me well aftersales team was great and quick no hassle whatsoever highly recommend bvg
14. februar 2026
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Besvarelse fra BVG Automotive
Hi Bendix, thank you for the high recommendation! It’s great to hear that Kassh’s knowledge and our aftersales team made this a hassle-free experience for you.
BVG Automotive vehicle purchase
The sales process was easy and professional. After sales experience has been brilliant. Ali delived the vehicle on time and profesionally. Would highly recommend this company and service.
14. februar 2026
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Besvarelse fra BVG Automotive
Hi Carlo, we really appreciate your recommendation. It’s wonderful to hear that Ali delivered your vehicle on time and that you enjoyed both the sales and aftersales process. Happy driving!
Everything was fine… the process was…
Everything was fine… the process was easy and quick… thanks to Ali from after sales…
9. februar 2026
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I recently sold my vehicle throu Carlow…
I recently sold my vehicle throu Carlow and was purchased by BVG in Manchester, I was promptly contacted by Kassh the inspector and found him to be prompt , genuine and courteous , I would highly recommend the BVG team if your looking to sell a car.
Highly recommended. Apleasure to deal with.
7. februar 2026
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Besvarelse fra BVG Automotive
Hi Josh, thank you for the recommendation! We’re glad to hear your experience with Kassh was so positive. We pride ourselves on being prompt and genuine, and it’s great to know Kassh made the process smooth for you. Enjoy the peace of mind of a successful sale
I had a brilliant experience with EVG…
I had a brilliant experience with EVG from start to finish when purchasing my vehicle. The whole process was smooth, transparent, and completely hassle-free, which is exactly what you want when making such a big purchase.
The team were professional, knowledgeable, and genuinely helpful — no pressure, no pushy sales tactics, just honest advice and excellent service. Communication was clear throughout, and everything was handled efficiently and on time.
The vehicle itself was exactly as described and immaculately presented. It’s refreshing to deal with a company that clearly takes pride in both their cars and their customer service.
I wouldn’t hesitate to recommend EVG to anyone looking to buy a vehicle and would happily use them again in the future. Top-class service all round.
7. februar 2026
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Besvarelse fra BVG Automotive
Hi Samuel, thank you for such a detailed and kind review! We’re thrilled to hear that you found the process smooth and transparent. Providing a pressure-free environment is exactly what we aim for. We'll be sure to share your feedback with the whole team. Happy driving
Tony was wonderful guy checked my happy…
Tony was wonderful guy checked my happy with serice
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra BVG Automotive
Thanks for the review, Robert! We’re so glad Tony provided great service and made sure you were happy with everything. We appreciate your support
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