When I spoke with the agent this morning, about 12:30 pm, she made sure my return/refund would happen. Until today, the only representative of BuyGoods was an AI named Victoria, who did not help me a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I feel like I was scammed by BuyGoods. I tried to cancel one of my orders immediately after placing it due to miscommunication and you refused and still send me both. I returned both and paid out o... Se mere
Virksomheden har svaret
The event became too convoluted. I ordered then another message came on my computer which cause mass confussion with credit card company when you tried to complete another charge./ I need speak with... Se mere
Virksomheden har svaret
Honestly, The company BuyGoods Inc. is very reliable, honest, keeps the promises and gives an action very fast. BuyGoods is something else among the rest when it comes to orders, returns and refun... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Online global retailer selling online software, digital ebooks, health supplements, and other products.
Currently Experiencing High Customer Support Volume
Skrevet af virksomheden
- We'll be with you as quickly as possible!
- Our team is doing our very best to keep up with an increased number of calls and emails from our customers. While you await our reply, please know, you can visit findorder.com to request a return or refund, check your order status, and more.
Kontaktoplysninger
800 W Main St Ste 1460 , 83702-5983, Boise, USA
- (302) 200-3480
- support@buygoods.com
- www.buygoods.com
3,5
Middel
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I canceled my orders because I was not…
I canceled my orders because I was not losing weight..I’m sorry for sending it back
18. oktober 2026
Besvarelse fra BuyGoods Inc.
Thank you for reaching out and sharing your experience with us. We understand your disappointment that the products did not deliver the weight-loss results you were hoping for, and we’re sorry that your experience did not meet your expectations. Please don’t feel that you need to apologize for returning the products; we understand your decision and appreciate you letting us know.
Please rest assured that refunds for both of your orders were processed on October 18, 2026. The refund will be credited back to the original form of payment within 3-5 business days. Kindly note that the exact timeframe may vary depending on your bank or payment provider’s processing time.
We sincerely apologize for any frustration or inconvenience you’ve experienced and appreciate your patience throughout the process. If you have any further questions regarding your refunds, please don’t hesitate to contact us. We’re happy to assist you.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Not at all Happy
I ordered two products and then cancelled within the hour, I received emails to confirm this also saying refunds had been issued to my Paypal account. I contacted PP who said they have not received the funds, I opened two cases, PP have closed one case in my favour but not the other. I am furious about this as I bought a product after watching a video, once I made the purchase another video popped up which said I NEEDED to buy this other product to achieve results. I bought this product then ANOTHER video popped up saying I also NEEDED another product. I decided this was a scam as this had already cost over $660. PP are reviewing this case again. I have had a refund for the smaller amount but the larger one is still in dispute.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra BuyGoods Inc.
Thank you for reaching out. We’re truly sorry for the frustration and disappointment you’ve experienced with your orders and refunds. We understand how upsetting this situation must be, especially after you canceled both orders within an hour, received confirmation emails stating that refunds had been issued, and then discovered that PayPal had not received the full amount. We also understand your concerns about the additional product recommendations in the videos and how they influenced your purchasing decisions. Please accept our sincere apologies for the confusion and inconvenience this has caused.
Upon checking, we can confirm that a refund was triggered in our system when you filed a dispute with PayPal. Since the refund is now connected to your PayPal dispute, we kindly recommend contacting PayPal directly for the latest update on the status of the remaining disputed amount. Their team will be best positioned to clarify the progress of the case and when the funds may be reflected in your account.
We understand that this has been a stressful experience, and we sincerely regret the inconvenience you’ve encountered. Thank you for your patience while this matter is being reviewed. We hope the remaining refund issue will be resolved as soon as possible.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
you stood by your statement that you…
you stood by your statement that you could return your purchase without any hassle/ thank you
9. oktober 2026
Besvarelse fra BuyGoods Inc.
Thank you for your feedback! We’re glad we could honor our commitment and make your return process simple and hassle-free, just as promised. We believe in providing a smooth and trustworthy experience for our customers, and we truly appreciate the opportunity to assist you. Thank you for your trust in BuyGoods!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Besvarelse fra BuyGoods Inc.
Thank you for reaching out. We’re truly sorry to hear how upset and frustrated you feel about your experience with us. We understand why this situation may have caused you to lose trust, and we sincerely apologize for the inconvenience and concern you’ve experienced.
Please rest assured that all three of your orders have been canceled and refunded as of October 18, 2026. The refund will be credited back to the original form of payment within 3-5 business days. Kindly note that the exact timeframe may vary depending on your bank or payment provider’s processing time.
We sincerely regret that your experience has left you feeling this way. We appreciate the opportunity to clarify the status of your orders and hope this provides some reassurance that your concerns have been addressed.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
great response
When I had to return the items, they did it immediately after I mailed the products.
They also responded with an email when I first contacted them.
Very professional and efficient.
17. oktober 2026
Besvarelse fra BuyGoods Inc.
Thank you for your wonderful feedback! We’re glad to hear that our team responded promptly to your initial inquiry and processed your return efficiently once the items were mailed. We strive to provide professional, timely, and hassle-free service, and we’re happy to know we met your expectations. We truly appreciate your kind words and thank you for choosing BuyGoods!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Besvarelse fra BuyGoods Inc.
Thank you for your kind feedback! We’re delighted to hear that you found our customer service team helpful and responsive. Providing prompt and effective assistance is important to us, and we truly appreciate you taking the time to recognize our team’s efforts.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I never received my product
I never received my product. Still waiting. Please advise.
Thank you
10. oktober 2026
Besvarelse fra BuyGoods Inc.
Thank you for reaching out to us. We’re sorry to hear that you have not received your product yet, and we understand how concerning and frustrating it can be to wait for an order that has not arrived.
Upon checking the shipment status, our records indicate that your package was marked as delivered on October 18, 2026. We have also sent you a shipment confirmation email for your reference.
If you have not received the package, we kindly recommend to contact the courier or checking around your delivery area or with household members or neighbors who may have accepted it on your behalf. We sincerely apologize for the inconvenience and appreciate your patience. Please let us know if you’re still unable to locate your package so we can further assist you.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I love the product and great customer service
I love the product, unfortunately there was a product malfunction, I was very pleased with BuyGoods in helping resolve the issue so quickly. I'll be ordering again and hopefully the product malfunction will be fixed.
17. oktober 2026
Besvarelse fra BuyGoods Inc.
Thank you so much for your wonderful feedback! We’re happy to hear that you love the product and that our team at BuyGoods was able to resolve your concern promptly when you experienced a product malfunction. We sincerely appreciate your understanding and continued trust in us. Your feedback is valuable, and we hope your next order provides you with an even better experience. We look forward to serving you again!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Besvarelse fra BuyGoods Inc.
Thank you for reaching out. We’re sorry to hear that you experienced difficulties returning your product. We understand how frustrating and inconvenient the return process can be, and we sincerely apologize for any stress or trouble this may have caused you.
Please rest assured that your refund was processed on October 17, 2026. The refund will be credited back to the original form of payment within 3-5 business days. Kindly note that the exact timeframe may vary depending on your bank or payment provider’s processing time.
Thank you for your patience and understanding throughout this process. We appreciate the opportunity to address your concern and are here to help if you have any further questions about your refund.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Besvarelse fra BuyGoods Inc.
You’re very welcome! We’re glad we could work with you to address and resolve your concern. Thank you for your patience and for giving us the opportunity to assist you. We truly appreciate your feedback and are happy we could provide a positive experience!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
They were very accommodating when I was…
They were very accommodating when I was told by my doctor I couldn’t take it. They sent me the information to return it promptly or within two months.
15. oktober 2026
Besvarelse fra BuyGoods Inc.
Thank you for sharing your experience with us! We understand that circumstances can change based on your doctor’s advice, and we’re glad our team was accommodating and promptly provided you with the return instructions and timeline. Your well-being is important to us, and we appreciate the opportunity to assist you and make the process as smooth as possible.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Besvarelse fra BuyGoods Inc.
Thank you for your kind feedback! We’re glad to hear that our team was thorough and attentive in resolving your concern. We truly appreciate your recognition and are happy we could assist you. Thank you for your trust and for giving us the opportunity to help!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I had a quick response every time I…
I had a quick response every time I messaged. My problem was quickly solved.
9. oktober 2026
Besvarelse fra BuyGoods Inc.
Thank you for sharing your feedback! We’re glad to hear that you received prompt responses every time you reached out and that your concern was resolved quickly. We truly appreciate your kind words and are happy we could provide you with efficient and reliable support. Thank you for giving us the opportunity to assist you!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I was given a refund very promptly and…
I was given a refund very promptly and the communication between us was helpful and kind
9. oktober 2026
Besvarelse fra BuyGoods Inc.
Thank you for sharing your positive feedback! We’re glad to hear that your refund was processed promptly and that our team provided helpful, kind, and clear communication throughout the process. We truly appreciate your patience and trust, and we’re happy we could make your experience a smooth and positive one!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Will do business with them again with confidence.
From the start of searching products to ordering and eventually returning the order, every step was easy and straight forward. Will do business again.
16. oktober 2026
Besvarelse fra BuyGoods Inc.
Thank you so much for your wonderful feedback! We’re delighted to hear that your experience, from browsing products and placing your order to completing the return, was smooth and straightforward. Your trust and confidence mean a lot to us, and we truly appreciate your willingness to do business with us again. We look forward to serving you in the future!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Besvarelse fra BuyGoods Inc.
Thank you for reaching out. We’re sorry to hear that the product didn’t work for you as you had hoped. We understand how disappointing it can be to try something with the expectation of seeing results, only to find that it didn’t meet your needs. We sincerely apologize that your experience wasn’t what you expected.
We appreciate you giving the product a try and sharing your honest feedback with us. Please know that your concerns are important to us, and we’re sorry for the disappointment this has caused.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Representative very nice & helpful in…
Representative very nice & helpful in resolving my problem.
16. oktober 2026
Besvarelse fra BuyGoods Inc.
Thank you for your kind feedback! We’re happy to hear that our representative was friendly, helpful, and able to resolve your concern effectively. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your compliments to our team!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Dealing with support was a wonderful…
Dealing with support was a wonderful experience. Even though I was getting a refund its so nice that support was so accommodating. It was my issue that I asked for the refund. Thank you for your help.
16. oktober 2026
Besvarelse fra BuyGoods Inc.
Thank you so much for your kind feedback! We’re delighted to hear that our support team made your experience pleasant and accommodating, even while assisting you with your refund. We truly appreciate your kind words and understanding, and we’re glad we could help make the process smooth and hassle-free. Thank you for giving us the opportunity to assist you!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
This product is listed on sites warning…
This product is listed on sites warning customers to beware. The video shown of Bill Gates plying this supplement is AI. I discovered this after I made the purchase. The ordering of "more and more" doses for "full impact" is confusing.
I am very impressed with the support team and their thorough and rapid response to my request for a refund after I returned the product. That was amazing. Thank you,
16. oktober 2026
Besvarelse fra BuyGoods Inc.
Thank you for sharing your concerns and for your kind words about our support team. We sincerely apologize for the confusion and concern caused by the product information and promotional video you encountered. We understand how upsetting it can be to discover potential misleading claims after making a purchase, especially when the information about recommended dosages is unclear. We appreciate you bringing these concerns to our attention, as we understand how important transparency and accurate product information are to our customers. Rest assured that your feedback will be forwarded to our internal team for further investigation.
We’re also very grateful for your positive feedback regarding the handling of your return and refund request. We’re pleased to know that our team was able to assist you promptly and make the process a positive experience despite the initial concerns. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Thank you again for your patience, understanding, and trust in our support team.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Return issues
16. oktober 2026
Besvarelse fra BuyGoods Inc.
Thank you for reaching out We sincerely apologize for the inconvenience and frustration you’ve experienced with the return process. We understand that return issues can be stressful, especially when you’re expecting a smooth and straightforward resolution. We’re sorry for the trouble this has caused and appreciate you bringing your concerns to our attention.
Please rest assured that your full refund of $294.00 was processed on October 16, 2026. We hope this helps resolve your concern, and we appreciate your patience and understanding throughout this process. Thank you for giving us the opportunity to address this matter.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.