Extremely poor service Charged me the majority of the fees for selling a house when we hadn’t even got to the point of exchanging contracts Asked for a breakdown of charges did not provide.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Despite saying multiple times, to two different people, they keep getting my name wrong. It’s a simple British name, nothing difficult. Yet they can’t get it right and keep calling me by my middle na... Se mere
Su Wilson from Frodsham recently handled my house sale and I couldn’t have wished for a smoother experience or transaction. I didn’t have to chase anything up even once and it all went through smoothl... Se mere
Virksomheden har svaret
We recently needed to consult a Solicitor regarding an aspect of family law. Upon advice, we booked time with Angela Gleave, of B&B. The whole process was simple and efficient. We found Angela to be e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Butcher & Barlow are a full-service law firm with a lengthy history of delivering the finest legal support. With eleven offices across the North West and 180 dedicated and experienced staff, we are here to guide you through the complexities of life and share the load when it comes to making big decisions. Approachable, open and client-focused, we pride ourselves on building long-term relationships with our clients. Whether you are buying your first house or looking to expand your business, Butcher & Barlow are here to listen, reassure, and collaboratively work with you to achieve your objectives and aims.
Kontaktoplysninger
2-8 Bank Street, BL9 0DL, Bury, Storbritannien
- 0161 7644062
- enquiries@butcher-barlow.co.uk
- www.butcher-barlow.co.uk
3,0
Middel
23 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Extremely upset to have been bullied by them after being a loyal customer
Update: Since raising this review with only 1 star the issue has been resolved and my money refunded so I've updated it to 3 stars (had this been resolved before I needed to raise a 1 start review I would have happily given Butcher and Barlow a 5 star review). Thank you to the team who resolved this for me I wish your accounts receivable team had been empowered to be as solutions orientated as you.
Original Review: 6 months after having closed the transaction I hired them to organise Butcher and Barlow LLP sent me an additional charge due to a mistake they made on their original bill. Since then I've questioned them on it and suggested I shouldn't have to pay for their mistake but rather than admitting fault and honouring the relationship with a longstanding customer then have raised legal action against me for £124. Never trust these bullying con-artists!!!!
6. marts 2021
Uopfordret anmeldelse
Besvarelse fra Butcher & Barlow
Good afternoon. Thank you for your feedback. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with our Firm. We take our business very seriously and we are keen to resolve the issue you had. Please can you get in touch by calling Anthony Higham on 0161 764 4062 or emailing at ahigham@butcher-barlow.co.uk so that he can discuss this further with our team? We look forward to hearing from you.
Kind regards,
Butcher & Barlow
First class service again from
First class service again from
Carol Carr & Susan Simm. Highly recommended, have used them before and would use them again
12. juli 2019
Uopfordret anmeldelse
Besvarelse fra Butcher & Barlow
Many thanks for your fantastic review. We are very pleased that you were more than satisfied with the work that Carol and Susan carried out for you and we will ensure that we pass on your thanks.
Had to report them to the ombudsman!
the most apaulding customer service I have ever received
have had to refer them to the ombudsman as well for substandard representation from one of their "trusted" barristers
horrific in court and for owned by a solicitor
after following complaint procedure they ignored the complain and then made harassment phone calls demanding money
avoid them at all costs total charlatans!
13. december 2018
Uopfordret anmeldelse
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