Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

2,8

Middel

TrustScore 3 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(3)

3 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

AVOID!

Extremely poor communication and unprofessional conduct, that should be investigated further. The company relies on threatening language and makes legally incorrect claims. If they can, they will try to bully you unless you can instruct legal force. Be warned.

10. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid Charterhouse

Terrible. And you'll get intimidating letters from a debt collecting firm if you raise a dispute and refuse to pay the fees in protest - with hefty additional charges added in as punishment. In my case, several people on our development raised complaints about their failure to manage it and deal with our complaints. Surely, if they fail to honour their side of the legal agreement (non compliance), they have no right to charge fees? In the real world you only pay for a service you receive. No wonder it's called 'Fleecehold' . The sooner the system is reformed, the better.

29. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

AVOID Charterhouse Property Management


I have been in dispute with the Director/Owner of Charterhouse Property Management (CPM), as well as Priority Business Solutions Ltd, for over 3 years.

I have been refusing to pay their bills on the grounds of no apparent authority for their actions/overreach, poor service, refusal to facilitate Annual General Meetings, refusal to provide open book accounting/justify their bills, refusal to visit site, failure to apply due diligence/control over the work and billing of contractors, their raising additional unexplained bills/annual charges, their refusal to provide proof of site insurance that residents are charged for, their refusal to consider complaints, …

I have raised my issues with the Royal Institute of Chartered Surveyors (RICS), CPM’s affiliated professional body, pressing for CPM’s removal from RICS. RICS have advised that CPM’s ‘customers’ have no contract with CPM, suggesting that CPM’s often threatened legal action is an empty threat that cannot be enforced. With that, I invited CPM to take court action against me but they appear afraid to see CPM’s circumstances and practices exposed to the court.

RICS have insisted that CPM initiate a 2-Tier complaints system. While CPM have done this, they have refused to advertise this to CPM ‘customers’. So, if dissatisfied with any aspect of CPM’s involvement (and I am aware that a very high percentage of ‘customers’ are), do not complain to RICS (as advertised on their website) but instead complain to ‘The Property Ombudsman’.

After my initiating small claims action against CPM they have repaid funds transferred to them erroneously/inappropriately when I took ownership of my home. While CPM have written to advise that funds were repaid to me ‘strictly on a commercial basis’, I would argue it was in order to prevent their dealings being exposed to the court. While CPM avoided this, I am hopeful that their threats to take court recovery action against me for withholding payment is more than just bluster, and they afford another opportunity for me to seek legal intervention - for the good of myself and many others!

I hope the above informs your investigations/assists your complaint/helps you in seeking resolution and/or legal advice. While I will continue to fight on, I’d encourage others to join me in taking CPM to task. With collective action we can ensure accountability and bring about positive change.

18. december 2025
Uopfordret anmeldelse

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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