Brennan Anmeldelser 

992
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A long time owner of a Brennan. At one point I had 2, I think they're so convenient and easy to use. All I can say is that if it ever broke down, I'd be in the market immediately for a new one. I love... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

No delivery to Australian customers for wi fi dongle. Had to order using a friend's address in UK, who forwarded goods on to me. Staff not reading information in emails properly. I wished to order a W... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

The B7 we bought some years ago was spectacular- till it died and wasn't repairable. The B3 we replaced it with recently was also spectacular- but despite days of trial it could not be made to work. E... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Elektronik og teknologi

Oplysningerne kommer fra forskellige eksterne kilder

Brennan JB7 winner of Hi-Fi Choice Best Buy Award - June 2008


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

992 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(992)

566 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Brilliant

Brilliant. Great product. Fast delivery. Very pleased.

23. marts 2026
Brennan-logo

Besvarelse fra Brennan

Hi Michael
The Brennan B3+ is our current best seller - good choice.
Jenny

Bedømt til 5 ud af 5 stjerner

The first day I received the Unit…

The first day I received the Unit there was a sound problem, I contacted Brennan and the issue was sorted very fast. I love the unit now. Highly recommend it

24. marts 2026
Brennan-logo

Besvarelse fra Brennan

Hi Stuart
Thank you for your five star review of your Brennan B3+
Jenny

Bedømt til 4 ud af 5 stjerner

Brennan B3 - A good unit - Start up instructions little sparse but plenty of help on the internet.

Overall the service from Brennan has been good ( I did approach them prior to my purchase to clarify some issues on speakers etc). Im somewhat of non techno so If I have some points to raise I would say that the 'instructions" are somewhat sparse - good old internet helped me through. Still finding my way but so far so good. The Sonos speakers I have paired provide a good sound - Era 100 , loud enough for me but some others may prefer something more dominant.

22. marts 2026
Brennan-logo

Besvarelse fra Brennan

Hello Neil
Thanks for the feedback. Noted about the instructions.
Jenny

Bedømt til 5 ud af 5 stjerner

Loving it

Loving it, do convenient and I’m discovering music I forgot I even owned; all at the touch of a button.

Can’t praise my B3 highly enough.

23. marts 2026
Brennan-logo

Besvarelse fra Brennan

Hi Paul
Thank you for the 5 star review. Glad you are loving it.
Jenny

Bedømt til 5 ud af 5 stjerner

Very quickly delivered

Very quickly delivered
Great customer service with quick response times to issues that weren't their fault

23. marts 2026
Brennan-logo

Besvarelse fra Brennan

Hello David
Thank you for the review - it will help other potential customers.
Jenny

Bedømt til 3 ud af 5 stjerner

After a few weeks trying to set up and…

After a few weeks trying to set up and play cd’s not working properly. I do not seem to have the level of computers/audio knowledge to get it to work. Initial instructions seemed to be easy but did not get the screens as suggested. Looking at help groups has not helped. Tried resetting still same problems of stoppin before track completed. Only playing one track when album requested . Will keep trying.

5. marts 2026
Brennan-logo

Besvarelse fra Brennan

Hello Margaret
The B3+ may be faulty. Can you email us at thebrennanb2@gmail.com with as much detail as possible - I will ask also Paul to make contact - if it turns out to be a fault we will send a replacement.
Martin

Bedømt til 5 ud af 5 stjerner

Brennan B3+

A good upgrade from the Brennan B2. A dedicated line out would have been useful rather than the headphone/ line out which acts as a variable output. A remote as supplied with the B2 would be useful as a backup. The whistling/ winening noise eventually sorted out by turning off the power amps.Finally why a delivery charge when most others offer free next day delivery over £50.

9. marts 2026
Brennan-logo

Besvarelse fra Brennan

Hello Desmond
Thanks for the five stars. I've noted your points about the remote. I decided against using an IR remote because you can use a mobile phone - but I know what you mean. I think the main reason delivery is not included is because we sell a lot overseas - so the delivery is variable.
Martin

Bedømt til 3 ud af 5 stjerner

Bit of a learning curve but well worth the effort.

Difficult to set up B3 but it turned out to be a faulty machine that had to be returned. This was an easy process and the replacement was back with me within the week. The new machine once I'd set it up is a fantastic addition to my sound world. It works very well from the App on my Mac and uploading 2000 CDs from a USB didn't take very long. Tip - format the USB using the Brennan facility. I also found that using AI to guide me through the setup was invaluable (Perplexity)

20. marts 2026
Brennan-logo

Besvarelse fra Brennan

Hello Robert
Glad to hear the new B3 is OK.
We answer 100+ emails every day. And our email address is thebrennanb2@gmail.com
I see we exchanged 21 emails with you and you mention in one email that some emails bounced.
We use gmail and I'm not aware of any problems with bounced emails. Sometimes an email will go to a spam folder at the customer end - but of course that's different.
Martin

Bedømt til 1 ud af 5 stjerner

B3+ NOT recommended

I just spent nearly £800 on a Brennan B3+ and I have to say that I am extremely disappointed with it. The controls for the unit are (of course) via an app, which is worse than useless. The only way to adjust basic functions like the Base & Treble output is by using a laptop and logging into the units IP address, also every time the unit is switched off you have to manually reconnect the bluetooth, absolutely ridiculous. There is no telephone contact for customer service and the online customer forum is full of patronising smart ar$e IT nerds. I would not recommend this company or the product, it is ridiculously non user friendly and the company have no interest in resolving issues or any sort of customer service function

27. marts 2026
Uopfordret anmeldelse
Brennan-logo

Besvarelse fra Brennan

Hello Keith
I'm sorry to hear you found the forum to be patronising - you will see from the many other reviews that owners generally find the forum to be very friendly and helpful. Having said that we provide technical support by email and answer 100+ emails a day. We also have an AI that can answer questions instantly 24/7.
Martin
Update - I checked the forum for any posts which might relate to you but found them to be very helpful and friendly and I found myself in agreement with all the sentiments expressed. I did also remind myself of the B3 tone control - its not a well known feature but it provides a ten channel graphic equaliser. in my opinion the web UI is a great way to display and adjust ten sliders - Martin

Bedømt til 5 ud af 5 stjerner

Brilliant piece of kit

Brilliant piece of kit, all tracks and artists found instantly, got empty cd shelves now.

20. marts 2026
Brennan-logo

Besvarelse fra Brennan

Hi David
Thank you for the five stars. Now what to do with the empty shelves?
Jenny

Bedømt til 1 ud af 5 stjerner

Terrible System, Terrible Company This is clearly the worst piece of…

This is clearly the worst piece of hardware I have ever purchased. After ripping 8 CDs the system can no longer find titles for any further brand new discs I submit and furthermore there is a very high pitched sound coming from the unit which I absolutely cannot stand, therefore I have had to unplug it. The website has no link to contact the company directly, just go rounds for the knowledge base and self help. Why oh why did I wadte my money.

9. februar 2026
Brennan-logo

Besvarelse fra Brennan

Hello Ade
If you are using the B3 without speakers turn off the power amplifier. That will stop the noise.
Use Settings & Tools > Maintenance > Advanced > Disable Power amp
Our contact page shows our email address - thebrennanb2@gmail.com - I don't see any email from you so you may have overlooked that. We answer over 100 emails every day.
In fact we also have an AI on the website that works 24/7 and would have given you the advice above.
Not sure about your CDs - it depends how new they are. But can I suggest you upgrade your B3 use Settings & Tools > Maintenance > Web Upgrade
See how that behaves then you might want to try
Settings & Tools > Maintenance > Experimental Upgrade
This version of the software will give the best chance of matching newer CDs.
If you continue to have difficulties email us and we will try to find if the CD is actually in the Musicbrainz database.
Finally of course you can always return the B3 and get your money back. Just follow the instructions on this page
https://brennan.co.uk/pages/returns
Martin

Bedømt til 5 ud af 5 stjerner

Excellent product

I would like to point out that I am not the David Parker who has left a previous review!
Excellent product. Delighted that I purchased it.
The Brennan an B3+ is just what I had been looking for. Ripping CDs and cataloguing them is so simple. The album art and track listing is effective, 120 CDs ripped so far and only 4 needed adjustment. This was easy with the Web UI tool.
The Brennan works well and I found it easy to set up and use. The startup guide is good to get you going. After that articles on the users forum are very useful. There seems to be a lot of help available there and is a good place to look for solutions if you need them.
The quality of the software and engineering that had gone into the B3+ is pleasing. My only wish would be that the rotary encoder was higher quality, however, it is satisfactory. The buttons have a nice tactile feel. The colour screen is lovely and very pleasing. CD drive is fast. The menu structures of the operating software are quite intuitive when you have studied them. And as previously mentioned the user forum I feel sure would swiftly help if any issues arise.
The additional outputs on the B3+ are useful to me as I use the Toslink optical output to connect to my TAGA hifi kit. This setup gives me pleasing audio output.
Thankyou Brennan for designing such a useful piece of kit.
Regards
Dave Parker

3. marts 2026
Brennan-logo

Besvarelse fra Brennan

Hello Dave
Thank you for the detailed review - it will help potential customers know what they are getting with a Brennan B3+.
Jenny

Bedømt til 5 ud af 5 stjerner

Well done Brennan!

Not only do Brennan supply spares for their products, they are very fairly priced.
What other company has this level of service?!

17. marts 2026
Brennan-logo

Besvarelse fra Brennan

Hi Alan
Thank you for the 5 star review for your OLED display. I don’t like the way big companies rip you off for spares.
Jenny

Bedømt til 1 ud af 5 stjerner

I did send you a review earlier…

I did send you a review earlier specifying all the things I wasn't happy with. I don't know what happened to this but I don't want to write it all again. I'll just say that I think you should have made it much clearer that you need a high level of technical skills to use the B3 and that it doesn't have a remote control

4. marts 2026
Brennan-logo

Besvarelse fra Brennan

Hello Mark
I have now been through your emails and see that you knocked your JB7 off a shelf and it stopped working. I have emailed you about trying to get it fixed and am waiting for a reply.
B3 does not require a high level of technical skills to use - no more than using a website to place an order or send an email. Everything is difficult when its unfamiliar.
There is no mention of a remote control anywhere on the B3 pages so I think you should have taken more care before placing the order - and more care of your JB7 - haha just kidding.
But as I wrote earlier you can return the B3 and get a refund - just follow the instructions here
https://brennan.co.uk/pages/returns
I am happy for you to wait until we have explored the JB7 repair route before returning the B3
Martin

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