I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... Se mere
Virksomheden har svaret
A long time owner of a Brennan. At one point I had 2, I think they're so convenient and easy to use. All I can say is that if it ever broke down, I'd be in the market immediately for a new one. I love... Se mere
Virksomheden har svaret
No delivery to Australian customers for wi fi dongle. Had to order using a friend's address in UK, who forwarded goods on to me. Staff not reading information in emails properly. I wished to order a W... Se mere
Virksomheden har svaret
The B7 we bought some years ago was spectacular- till it died and wasn't repairable. The B3 we replaced it with recently was also spectacular- but despite days of trial it could not be made to work. E... Se mere
Virksomheden har svaret
Brennan JB7 winner of Hi-Fi Choice Best Buy Award - June 2008
Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great communication with Amanda made it so easy to exchange my B3 for a B3+.

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The first day I received the Unit there was a sound problem, I contacted Brennan and the issue was sorted very fast. I love the unit now. Highly recommend it

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Overall the service from Brennan has been good ( I did approach them prior to my purchase to clarify some issues on speakers etc). Im somewhat of non techno so If I have some points to raise I would say that the 'instructions" are somewhat sparse - good old internet helped me through. Still finding my way but so far so good. The Sonos speakers I have paired provide a good sound - Era 100 , loud enough for me but some others may prefer something more dominant.

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Loving it, do convenient and I’m discovering music I forgot I even owned; all at the touch of a button.
Can’t praise my B3 highly enough.

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Very quickly delivered
Great customer service with quick response times to issues that weren't their fault

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After a few weeks trying to set up and play cd’s not working properly. I do not seem to have the level of computers/audio knowledge to get it to work. Initial instructions seemed to be easy but did not get the screens as suggested. Looking at help groups has not helped. Tried resetting still same problems of stoppin before track completed. Only playing one track when album requested . Will keep trying.

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A good upgrade from the Brennan B2. A dedicated line out would have been useful rather than the headphone/ line out which acts as a variable output. A remote as supplied with the B2 would be useful as a backup. The whistling/ winening noise eventually sorted out by turning off the power amps.Finally why a delivery charge when most others offer free next day delivery over £50.

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Difficult to set up B3 but it turned out to be a faulty machine that had to be returned. This was an easy process and the replacement was back with me within the week. The new machine once I'd set it up is a fantastic addition to my sound world. It works very well from the App on my Mac and uploading 2000 CDs from a USB didn't take very long. Tip - format the USB using the Brennan facility. I also found that using AI to guide me through the setup was invaluable (Perplexity)

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I just spent nearly £800 on a Brennan B3+ and I have to say that I am extremely disappointed with it. The controls for the unit are (of course) via an app, which is worse than useless. The only way to adjust basic functions like the Base & Treble output is by using a laptop and logging into the units IP address, also every time the unit is switched off you have to manually reconnect the bluetooth, absolutely ridiculous. There is no telephone contact for customer service and the online customer forum is full of patronising smart ar$e IT nerds. I would not recommend this company or the product, it is ridiculously non user friendly and the company have no interest in resolving issues or any sort of customer service function

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Brilliant piece of kit, all tracks and artists found instantly, got empty cd shelves now.

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This is clearly the worst piece of hardware I have ever purchased. After ripping 8 CDs the system can no longer find titles for any further brand new discs I submit and furthermore there is a very high pitched sound coming from the unit which I absolutely cannot stand, therefore I have had to unplug it. The website has no link to contact the company directly, just go rounds for the knowledge base and self help. Why oh why did I wadte my money.

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I would like to point out that I am not the David Parker who has left a previous review!
Excellent product. Delighted that I purchased it.
The Brennan an B3+ is just what I had been looking for. Ripping CDs and cataloguing them is so simple. The album art and track listing is effective, 120 CDs ripped so far and only 4 needed adjustment. This was easy with the Web UI tool.
The Brennan works well and I found it easy to set up and use. The startup guide is good to get you going. After that articles on the users forum are very useful. There seems to be a lot of help available there and is a good place to look for solutions if you need them.
The quality of the software and engineering that had gone into the B3+ is pleasing. My only wish would be that the rotary encoder was higher quality, however, it is satisfactory. The buttons have a nice tactile feel. The colour screen is lovely and very pleasing. CD drive is fast. The menu structures of the operating software are quite intuitive when you have studied them. And as previously mentioned the user forum I feel sure would swiftly help if any issues arise.
The additional outputs on the B3+ are useful to me as I use the Toslink optical output to connect to my TAGA hifi kit. This setup gives me pleasing audio output.
Thankyou Brennan for designing such a useful piece of kit.
Regards
Dave Parker

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Well pleased with the Brennan I bought plus some good music still on it, bonus,
I will upgrade later.

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Amanda and Paul bent over backwards to be helpful
and accommodating during the whole process.

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Not only do Brennan supply spares for their products, they are very fairly priced.
What other company has this level of service?!

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Speedy despatch arrived in perfect condition. Great piece of hardware.

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I did send you a review earlier specifying all the things I wasn't happy with. I don't know what happened to this but I don't want to write it all again. I'll just say that I think you should have made it much clearer that you need a high level of technical skills to use the B3 and that it doesn't have a remote control

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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