Bought a new Nissan Leaf EV from Brayleys. A 5 star experience from start to finish. Salesman Sam was great from the test drive and ordering stage to handover. His communications were great, especiall... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
⭐⭐⭐⭐⭐ I’ve had a brilliant experience with Nissan from start to finish. Communication was clear, effective and consistent throughout. Alister was fantastic in helping me find the right car, and Sam... Se mere
Virksomheden har svaret
I’ve always had fantastic service from Nissan - Brayleys. Because of my past experience with Chris Newbury and others I was keen to return to Brayleys when looking for a replacement car. Alistair... Se mere
Virksomheden har svaret
It’s never easy buying a car when you live a long way from a dealership. Brayleys, Coventry ensured it was a smooth process up to the point of sale. The car was presented in excellent condition and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktoplysninger
Spon End, CV1 3HF, Coventry, England, Storbritannien
- 02477674436
4,7
Fremragende
438 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 27 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nissan has stopped doing valet’s which…
Nissan has stopped doing valet’s which is really poor i pay over £30 a month for a service plan and they won’t valet 😡😡😡
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Mark, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
All as you'd expect
All as you'd expect when buying a vehicle from a main dealer. Alistair was polite and knowledgeable over the phone during the enquiry. Also Nathan was good during the handover. My only small complaints were two things.
1. Service book not filled in properly (Brayleys).
2. The best two tyres were not fitted to the front wheels, they were both on the offside front and back. Leaving the two most worn tyres on the nearside. A bit dissapointing that your fitters would have left it like that.
Both items were sorted quickly enough, but only because I spotted it and asked.
Overall a good handover (and I've had a lot in my experience !)
Cheers Brayleys.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Keith, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
It's Annual service time again
It's Annual service time again and, as usual, the 'Brayleys' team did their thing from Booking in the Annual service, including an Air Conditioner problem which they investigated, found the cause and replaced the culprit with a new part. Job Done. Fitting the new part did involve extra time but the Service Techs did everthing and still stuck to the original time that they said it would be ready. Add to this the front of desk Service people who kept me fully informed at every stage throughout the day.
Thank you one and all. To sum it up in one word? Let me think... 'Brilliant' Yep, that's the word.
See you all again when it's time for its next check up.
Oh! In case you're wondering. The coffee in reception is wonderful also.
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Seamless experience
Just an MOT. But all the concerns disappeared.
Great communication. Nothing left to surprise. Courtesy car available.
Quick and professional treatment.
Clear at every step.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Jose, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Excellent service from reception to…
Excellent service from reception to completion
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Alastair, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Jomol, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Great customer service
Really helpful and accommodating, Stefan was brilliant, kept me informed regularly on the delivery date for my new car, even put petrol in for me😃
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Claire, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great customer service
Great customer service.
Great people.
Service is fantastic
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Emmanuel, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Not the usual good experience
Was meant to collect the car before 10 am for a service , after a couple of phone calls to chase it up it was collected 12.15
The car was back around 3 pm usually this would be well after 5pm. The car usually comes back after a service being fully valeted which we are always grateful for . This time NOTHING !
I would like to know why ?
30. april 2026
Uopfordret anmeldelse
Screen replacement
Staff really friendly welcoming, didnt need to leave my car they fixed the screen there and then, help person.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
We had a great experience at Nissan
We had a great experience at Nissan, Sam who sold us the car was so knowledgeable and friendly he made us feel any question was welcome. The day we picked up our new car he took his time explaining about the new features and made the whole transaction seem less. Thank you Sam, we are loving our new full electric Ariya
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Sally, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
All the staff were really helpful and…
All the staff were really helpful and listened to any worries. Nathan dealt with our purchase and we were kept updated and well informed throughout. On the day of collection Nathan guided us through all the gadgets etc.
Thank you Nathan. You went over and beyond. We are delighted with our Nissan Micra EV. :)
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Dianne, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Communication all good car ready on time
Communication all good car ready on time
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Hugh, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Reception saw me immediately and took…
Reception saw me immediately and took the keys. They told me that the car would be ready in a couple of hours and offered me a coffee whilst I waited. I chose not to wait and was contacted by phone when the vehicle was ready. A video was also sent to me explaining any issues that were found.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Neil, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Nissan Juke…
Sam the salesman was great from start to finish. A nice polite young man. The only downside was that my finance was delayed - perhaps a learning curve, the finance could have been sorted ahead of picking up the car to save waiting for a couple of hours. But this was Sam’s first dealing with the finance company camoola.
Absolutely love the car though…. Well worth the wait
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Kevin, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Used car sale
While looking for a newer car we visited Brayley Nissan among other dealerships, their customer service was excellent, Stephan in particular.
Would I buy from Brayley again? Yes.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Rob, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service from start to finish
Excellent service from start to finish! Managed to get my car in and repair in very short notice, which enabled me to go on holiday.
Cannot fault anything. Joshua in particular was exemplary!
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Fiona, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Staff really helpful and informative
Staff really helpful and informative. Really happy with their service.
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Carole, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Always friendly and professional a…
Always friendly and professional a pleasure to deal with
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Nissan Coventry
Hi Russell, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
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