Once again great service from here this time for aftersales. A BIG Thank You to LEWIS our salesman who has gone above and beyond once again to help. Aftersales is just as important as sales some co... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Once again great service from here this time for aftersales. A BIG Thank You to LEWIS our salesman who has gone above and beyond once again to help. Aftersales is just as important as sales some co... Se mere
Virksomheden har svaret
I asked for a waiting service and MOT but on attending found out your central bookings had not done this and it was down for a full day Honda St Albans were very good and allowed me to wait for 4 ho... Se mere
I trust Brayleys having bought a car from them, 8 years previously. I was told it was a solid vehicle and it was. I had no hesitation approaching them when l needed another car A special mention for... Se mere
Virksomheden har svaret
Because my car had not been drivenfor nine months I bookek ed into Brayley's Honda for a detailed health check. All personel spoken to during the check in process were helpful and understanding of m... Se mere
Virksomheden har svaret
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Lyon Way, AL4 0LQ, St Albans, England, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 27 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Polite attention. Details of the service arrangements fully explained. Also automated pre booking electronic process was very useful.
I asked for a waiting service and MOT but on attending found out your central bookings had not done this and it was down for a full day
Honda St Albans were very good and allowed me to wait for 4 hours till all was done, skipped the complimentary wash at end.
Very helpful and knowledgeable staff who explained everything in detail and in whom I have complete confidence. I have been using Brayley Honda for years and have always been happy

Besvarelse fra Brayleys Cars - Brayley Honda St Albans

Besvarelse fra Brayleys Cars - Brayley Honda St Albans

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
I trust Brayleys having bought a car from them, 8 years previously. I was told it was a solid vehicle and it was. I had no hesitation approaching them when l needed another car A special mention for Dom. Thank you for your time and your care. I didn't feel rushed or pressured. You made the purchase straight forward

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
Once again great service from here this time for aftersales.
A BIG Thank You to LEWIS our salesman who has gone above and beyond once again to help.
Aftersales is just as important as sales some companies dont get that but I can honestly say Hyundai StAlbans certainly do and I wouldn't hesitate in recommending anyone buying a car from here.
Excellent service all round 👏 👍

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
The Staff were very friendly and helpful. I went to a smaller place in Welham Green and the people were welcoming and friendly. The MOT was very quick, I had enough time to go for a coffee and breakfast by the time I got back to the garage the MOT had been done. My car passed so I was very happy.

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
Everything was handled professionally and smoothly. Only one concern. I asked for the telematics control unit to be enabled so that I could use the Honda + App. On arriving home I tried the App but it appears that the telematics unit has not bee enabled

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
Staff were very professional and helpful when I needed assistance to have the MyHonda+ app working properly.

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
Excellent customer service as usual.
Everyone is always very helpful and willing to take the time to explain everything clearly.

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
Because my car had not been drivenfor nine months I bookek ed into Brayley's Honda for a detailed health check. All personel spoken to during the check in process were helpful and understanding of my cocerns and the car was booked in within a couple of days. It was collected by the company at the agreed and delivered as promised. First class treatment

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
Service Supervisor Manoj Nayee was very friendly and helpful in explaining issues, with my old Honda, and offering solutions.

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
Just a great friendly team who are very helpful and give the advice that is needed. I always leave with a smile and looking forward to getting my next car with them.

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
Purchased a brand new car, and the entire process and interaction with the salesman, Perry, was seamless, efficient and very professional. His friendly attitude was excellent and he was able to answer all of my questions about the car and the buying process.

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
Friendly,helpful and polite sales staff. The service department also provide an excellent service.

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
The whole service was seamless from beginning to end. The staff were friendly and knowledgeable and Callum took the trouble, not only to go through the paperwork after the service but to take me to the car to make certain that I was happy.

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
I ended up at Brayleys for servicing after my previous Honda dealer disappeared overnight. St Mary Cray is not close to home but never regretted it. So when my Honda was written off in an accident, it was a no-brainer. All went well with a new car until we encountered the awful online Honda ID system. Kingsley at Bayleys did his best, but I ended up signing the same paperwork seven times only to find that my order had been cancelled again by the system. When we finally found a solution (another Honda ID, set up at my suggestion with a different email), it was great and everything was done in about half an hour but there seems to be no way to sell a car to an individual when the system fails. Given that the car was there waiting and I had the money ready to pay for it, it was frustrating and wasted everyone's time. So it's 5 stars for Brayley but Honda need to use systems that are as reliable as their products! (this review is tagged as unprompted, but was prompted by an email from Brayleys although they have had no input into the content or advance sight of it).

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
Very straightforward process, excellent staff on the desk. First annual service completed in an hour and a half. Phone call on completion

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
Everything with the standard three year service and MOT went smoothly according to plan

Besvarelse fra Brayleys Cars - Brayley Honda St Albans
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