Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've always found Brayleys Leatherhead first rate. Tina and Orla, with whom we have most contact, are very friendly, knowledgable and helpful.
Virksomheden har svaret
Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Se mere
Virksomheden har svaret
Five stars for reception and service staff. One off for message with my Wellness Check. I didn’t understand the technical terms (eg canister empty) so had to phone reception for an explanation.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktoplysninger
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Storbritannien
- 01372 360099
4,6
Fremragende
262 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 27 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wonderful service at Brayleys Leatherhead
The staff in the Leatherhead branch were very helpful nothing too much trouble in helping us to select the best car suitable for our needs. We visited on a number of occasions with many questions which were answered knowledgeably. Phil the branch manager provided us with excellent service and was always available to assist us with our decision and queries.
16. september 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Steve, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Phil. We look forward to continuing to welcome you into the dealership for many more years.
Efficient helpful and friendly service
Efficient helpful and friendly service
Thank you
27. august 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Friendly prompt service
16. august 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Hannah, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Excellent service
Prompt and very helpful attention with good communication
8. august 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
H David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Tracey, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Confidence Inspired
Swift and courteous attention. Their approach inspired confidence.
17. juli 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Service at Brayleys
Staff at dealership were very professional and friendly and car service dealt with in a timely manner!
16. juli 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Roy, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
The service and MOT were quick and…
The service and MOT were quick and efficient and the staff were welcoming and friendly
15. juli 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Ian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Quick and efficient!
9. juli 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Julia, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Very happy with Brayley’s efforts
Very happy with Brayley’s efforts to identify and fix the cause of water ingress to the cabin of my HRV. On the second attempt there was no charge for further investigation, only for repair/reattach the sunroof drain hose. They also cleaned the car before return. And a mention for reception, very helpful.
17. juni 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Stephen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience and Mr Wood was…
Great experience and Mr Wood was extremely helpful.
18. juni 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Samma, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Always excellent service from all…
Always excellent service from all departments
11. juni 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Chris, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service all round
My car was collected promptly - we were kept in formed of progress of the service and it was returned clean and on time.
5. juni 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Dorothy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Helpful salesman
Helpful salesman suggested really good alternative to the car I had originally thought would be suitable as it was far to low for me.
25. maj 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Lynda, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Amazing service from Tina
Amazing service from Tina. Tina kept me informed during the time the Jazz was serviced. Even the cost of the service was reasonable.Best Honda dealership I’ve ever used. Excellent service.
28. maj 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Trevor, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tina. We look forward to continuing to welcome you into the dealership for many more years.
New Honda HRv
Over a period of several weeks leading up to me buying a new Honda HRv on PCP, Clarence at Brayleys Leatherhead was very helpful taking me through the process without ever being pushy. He dealt with my many questions patiently and I feel confident that any subsequent questions that crop up will be dealt with in the same manner.
22. maj 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi David, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Efficient and good communication…
Efficient and good communication throughout the servicing
8. maj 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Danilo, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
They accommodated me when I needed to…
They accommodated me when I needed to change my appt at a late stage, reception were very helpful. The required work was carried out promptly.
14. maj 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service for my 14 year old…
Excellent service for my 14 year old Honda Jazz - service and MOT completed - good communication and value for money service.
13. maj 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Hi Susan, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.