Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... Se mere
Virksomheden har svaret
Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Se mere
Virksomheden har svaret
I've always found Brayleys Leatherhead first rate. Tina and Orla, with whom we have most contact, are very friendly, knowledgable and helpful.
Virksomheden har svaret
Five stars for reception and service staff. One off for message with my Wellness Check. I didn’t understand the technical terms (eg canister empty) so had to phone reception for an explanation.
Virksomheden har svaret
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 27 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really lovely helpful reception staff! And an excellent expert in the workshop who repaired my tyre :).

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
The Whole experience of having my first service could not have been easier. Orla Clarke, your After Sales Supervisor could not have been more helpful. There was a courtesy car waiting for me and she telephoned me when the service was completed. The car had been valeted and all work was done correctly. Well done.
Jim Begley

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Excellent service. Vehicle ready to go on time. As every time. Very pleased

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
The sales team were welcoming, polite and helpful. The sales manager listened to my requirements and made the experience smooth-running, including allowing time for me to familiarise myself with inside of the car before the test drive and after.
The sales assistant gave me a useful handover on the day of purchase, a couple of days later.

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Excellent service. Very helpful, friendly staff that got my car back on the road within 24 hours of my call to book my car in for repair.

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
The staff were friendly and professional. The appointment for MOT took place without a hitch.

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Very friendly reception and carried out the service efficiently. Phoned to tell me about specific problems and any additional charges.

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Always very helpful and efficient.The service and MOT was completed to a very high standard. The courteous and reassuring team make it easy to
choose Honda Leatherhead each year, knowing that there would be a guaranteed excellent outcome.

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
They sent a reminder in good time, booking was done conveniently online and then a follow up phone call.
A reminder was sent when the car was due to go in.
A courteous and polite reception when car was dropped off, a phone call from them with an update, and another call to say car was ready to pick up.
Explanation on all work that was carried out.
Excellent service through out.

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
I.ve been a customer of this dealership ,since I brought my Jazz there 13 years ago. they have always given me a great service, and very good customer care. I would recommend.

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
I booked my car in for your £20 winter check.
I got an appointment very quickly.
The actual check was done very efficiently
Rita, one of your receptionists, helped me sort out a Sat Nav problem and told me how to update my maps.
Very friendly and efficient service
Thank you

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
When I received a re-call for my Honda Jazz, Brayleys arranged for it to be collected and then returned to me after the work was carried out. They even washed the car and cleaned the interior. All free-of-charge.

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
We sold a Honda to Brayley’s today. Sales team extremely friendly and helpful, Clarence and George couldn’t have made it easier . Thank you. Can highly recommend them . (Leatherhead branch)

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
I was kept informed of the progress of my vehicle service by phone and the work was completed promptly. I had a few questions and Tina was very helpful in trying to obtain the answers for me.

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Quick turnaround and professional and friendly service

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Friendly, personal service and sound work in the actual mechanics department. Thank you Leatherhead Honda!

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Took car in for service and MOT. The staff were as polite, helpful and efficient as they always have been over the 10 years that we've been using them.

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Very efficient annual service on my car, only downside that the company no longer offers pick up of your car for free as they now charge £20.

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
Rude and pushy sales staff experience. Not sure whether all of them are like this but the particular individual I spoke to was very blunt and not helpful at all. Definitely pushed away a potential customer

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
The previous owner of my Honda CR-V had only given one key for the car when I bought it from a Brayley garage down south. I needed a spare in case I lost the key or for another family member to use the car if I was not around.
Back home some time later, I raised the problem with Brayley St Albans and they offered to make me a second key at my nearest Brayley garage, Hemel Hempstead. The staff there were great and programmed a new key for me - at no charge! Such a relief to have a spare key. Thank you Brayley's.

Besvarelse fra Brayleys Cars - Brayley Honda Leatherhead
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