We had a fantastic experience at Brayley’s cars, with Shay. He was helpful, patient and unhurried, taking the time to explain the differences between the cars and, importantly, really understanding... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Parking Space is hard to find and cars are allowed to park, blocking the drive ways. Wash & Hover is in the plan paid for, but due to policy change paid-up plan agreement is not fulfilled. Electr... Se mere
My car service was done properly and efficiently. Waiting time is satisfactory and waiting area is comfortable with enough nourishment. Only drawback is every year my car used to be washed but this ti... Se mere
Virksomheden har svaret
There is nothing but good emotion about this place. They take it very seriously and that makes us feel good and confident. I keep servicing my car here for some time and I have never been disappointed... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktoplysninger
Great Cambridge Road 660, EN1 3WX, Enfield, England, Storbritannien
- 0208 363 8000
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 27 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great team of professionals
Great team. responsive, kind, attention to detail. they know what they are doing and do it with pleasure! I recommend this team!
Thank you guys and especially Pele!

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
The lady at the receptionist was very…
The lady at the receptionist was very helpful and kind. Gave very nice advice from the start. Thank you.

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
The reception staff were very helpful…
The reception staff were very helpful and friendly and the new service of a video commentary by a mechanic of the underside of your vehicle whilst jacked up on the ramp was very useful.

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
Great experience
Shay Robinson the sales executive, took care of the test drive, through to purchase of car.He took care of all paperwork, answered all my questions.
when I am ready to purchase another car,i will definitely be returning.

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
My whole experience of getting my car…
My whole experience of getting my car was exceptional. I was served by Shay who is a delightful charming young man. He was very courteous in his manner and explained everything in detail taking his time.
He is an asset to Honda and Brayleys.

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
Very professional and efficient…
Very professional and efficient service. Staff polite and helpful. I would highly recommend.

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
Poor communications
Brayley didn't phone me to inform me that my service plan, MOT and warranty were running out - they claim to have emailed me but there was no trace of any message from them.
Once discovered, after my MOT had actually run out, I left 4 messages asking someone to call me but no contact was made.
Finally spoke to someone and their obligations under the lapsed agreement were honoured. But, they no longer collect and return cars and they don't wash them after a service any more.
And, I even had to ask them for a quote to renew the service plan - I thought they would have been keen to get more money out of me!
Falling standards but rising prices!
Service with a smile
Friendly staff, in particular the two ladies on reception. Clear communication and understanding of the problem and the work was carried out promptly.
I had a good experience with Brayleys Kia in Enfield and have now "moved" next door to Brayleys Honda.
Very satisfied so far.

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
Excellent service the car was ready…
Excellent service the car was ready within the time stated

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
Brayley’s Enfield
Easy to arrange appointment time to suit. Polite, friendly greeting on arrival from Jess and Jennifer at reception.
Kept informed throughout on what was happening during service. Smooth collection of vehicle

Besvarelse fra Brayleys Cars - Brayley Honda Enfield

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
A good place to look for a car
There is a strong feeling of professionalism at this dealership, with knowledgeable and courteous staff, including the sales team. The premises are smart, which also enhances the customer experience. I was served and advised by a very helpful and patient sales executive from the start to completion of the purchase and exchange process.

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
Took my Honda Jazz to have recall work…
Took my Honda Jazz to have recall work done.
It was only when I arrved (before 9am) that I was told that it might not be finished that day. No courtesy car was available (I had not arranged one). The receptionist did make a note to try and finish the work the same day.
The work was not finished that day so I had to use public transport to go home and to return the the following day.
Otherwise everything went smoothly.
One other thing. Finding a place to leave my car was difficult. Brayleys have A LOT of cars on their forecourt.

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
Full Service
Arrived at about 09.00 for a full service. Said I would wait in-house.
Jessica informed that it was an all day appointment, but said she would let the mechanics know that I was going to wait.
Around 12.15 she informed me that the job was completed and just needed a wash to finish off.
I was very satisfied and Jessica was particularly helpful and friendly.

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
Staff at the counter is brilliant
Staff at the counter is brilliant, both ladies are very kind person's and make there best effort to make the visit to Honda a very pleasant visit.
I have always liked Honda and Braley's Honda is one of the best.

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
Professional with customer focus
Excellent, professional and customer friendly service all round, led by senior service receptionist Jennifer.

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
No pick up and delivery service for car…
No pick up and delivery service for car service anymore, most inconvenient having to wait for this to be completed.
Fabulous service Since I bought my car 4.5 years ago
Since I bought my car 4.5 years ago - the service provided has been superb! More garages should provide this standard of attention. Would not wish to buy a car from any other garage!

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
Jennifer was welcoming and very helpful
Jennifer was welcoming and very helpful
Thank you

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
Great service provided by showroom…
Great service provided by showroom staff and workshop engineers.

Besvarelse fra Brayleys Cars - Brayley Honda Enfield
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