When you have on your bus timetable & app that a bus (X62) is to arrive at South bridge Edinburgh at 17 mins past the hour, can it actually turn up at said time, rather than arriving 5 mins earlier &... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We got on the B1 in Berwick Upon Tweed and he had no idea where to get off. Fortunately, we had an extremely helpful driver who got us to our destination with ease. Thanks so much.
The buses are disgusting. The cleaners use polish on the seats and they stink of chemical reaction. There is mould build up and fungus all around every bus especially the 60 bus to Berwick. You can sm... Se mere
Frequently and frustratingly trying to figure out to and or from to Kelso I am finding that Border bus timetables do not connect with Scot rail arrivals from Edinburgh usually by two minutes W... Se mere
Inconsiderate drivers
Inconsiderate drivers soaking pedestrians when they are driving in the rain in Edinburgh and completely unresponsive management when one complains
2. april 2024
Uopfordret anmeldelse
Charged 40% more than cost advertised on website
I travelled on Borders Buses from Edinburgh to Cockburnspath in March 2024. I'd checked the price on the website beforehand and it said the cost of my journey was £5.80, but I noticed I'd been charged £10.10. I emailed Borders Buses and was told that the price on the website was for tickets bought in their app, not a walk on fare. I pointed out that their website fails to specify this - there is only one set of prices and nothing that says you would be charged a higher price if you paid on boarding rather than in the app. After almost a month, they have eventually refunded me the £4.30 extra I was charged over the advertised price but it was a time consuming process of back and forth with people who didn't seem to see any issue with charging me 40% more than the price advertised on their website. Very frustrating
27. marts 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.