Chris understood exactly the problems with my hearing, he asked very pertinent questions to be able to assess my needs. He explained in layman's terms about the testing procedure and I was more than h... Se mere
Lokation
Skift lokation8 Red Street, SA31 1QL Carmarthenshire, Wales, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
On behalf of H James. So far so good, I have struggled with my hearing for many years Cathy was very helpful and knowledgeable she explained everything in detail. I felt at ease and was very gra... Se mere
Excellent service. Everything fully explained and very impressed by all the tests carried out and the care to programme the aids exactly for me. No pressure to get me to buy hearing aids. It helped th... Se mere
I was very nervous going to this test. But the audiologist Cathy was marvellous, she explained everything to me before the test. Which made me relax, all through the test Cathy was so nice. After the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Kontaktoplysninger
8 Red Street, SA31 1QL, Carmarthenshire, Wales, Storbritannien
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Crystal clear!
Having been dependant on ‘other’, unreliable hearing aids tor years, I decided to go for a hearing test at Carmarthen Boots Hearing Care store. Following he test, the audiologist set up a pair of Phonak aids for me, and as soon as they were fitted I could notice the difference! It felt as if I was deaf even when wearing the previous hearing aids, The Phonaks were crystal clear and the sound was well balanced! This audio experience was equal to the visual experience of being able to see again following Cataract surgery. Lauren, the Boots Audiologist was excellent!
I’m highly delighted with the service received from Boots Hearing Care, Carmarthen not to mention the joy of being able to hear clearly again!
I can’t rate the customer service…
I can’t rate the customer service highly enough, nothing is too much trouble. Thank you
Excellent customer service from Boots…
Excellent customer service from Boots Hearingcare Carmarthen. You managed to convert a sceptic whose TV was alwat=ys at 20 down to 11. Well done.
Excellent.
Hearing aid purchased and fitted on a…
Hearing aid purchased and fitted on a Thursday. Excellent service. Unfortunately, it stopped working the following day. Followed the information leaflet instructions but still can't get it to work. Waiting for shop to advise on problem.
Both audiologists I saw ( Lauren and…
Both audiologists I saw ( Lauren and Nicola) were very helpful,patient, friendly and understanding.
I was very nervous going to this test
I was very nervous going to this test. But the audiologist Cathy was marvellous, she explained everything to me before the test. Which made me relax, all through the test Cathy was so nice. After the test she went through all the different hearing aids, and helped to choose one was suitable. I would highly recommend Cathy she was so lovely.
The audiologist was pleasant and…
The audiologist was pleasant and courteous throughout the processs. She explained everything.
Svar kan have AI-indholdLæs mere
Oh Dear
Oh Dear!
Boots hearing care withdrew their service from Aberystwyth about 18months ago and so I am required to travel 50 miles to Carmarthen to my now ‘local’ store. No reason given.
I wrote to their head office expressing my disappointment but have no reply.
Agreed appointments have been changed without consultation or apology.
And to cap it all, I have just had one of my aids repaired and they have no facility to post it to me, expecting me to travel 100 miles round trip just merely to pick it up from the reception counter!
The staff have always been helpful friendly and professional but are working for a company that seems to have little regard for customer service.
I am afraid I will not be using this service again

Besvarelse fra Boots Hearingcare - Carmarthen
Nicola at Carmarthen Boots was…
Nicola at Carmarthen Boots was excellent, a lovely young lady who was so good at her job, helpful and friendly, a pleasure to see her on appointments.
Excellent service
Excellent service. Everything fully explained and very impressed by all the tests carried out and the care to programme the aids exactly for me. No pressure to get me to buy hearing aids. It helped that the person dealing with me also had hearing problems and wore hearing aids.
Satisfied with the service provided.
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