I have only had a hearing test so far and will be going back for the fitting, hence 4 stars as not completed the process but so far excellent. My experience has been great, all my question were answe... Se mere
Lokation
Skift lokationBoots, 36 Queen Street, CF10 2RG Cardiff, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ben the audiologist has an exceptional manner and professionalism, he explained exactly what would happen during every step of the hearing consultation and fully explained the hearing aid types and o... Se mere
Ben was extremely thorough throughout my hearing tests. He explained the highs and lows regarding having hearing problems. And advised me correctly with my hearing problems. I have taken bens adv... Se mere
Ben Snowdon, the audiologist was amazing! He put me at ease immediately, very professional, gave me plenty of options and choices for the hearing aids. He was very patient when showing me how to fit... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktoplysninger
Boots, 36 Queen Street, CF10 2RG, Cardiff, England, Storbritannien
4,7
Fremragende
91 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
There was no heavy sell
There was no heavy sell. It was easy to make appointments and the chap I saw was friendly and approachable
26. september 2026
I have only had a hearing test so far…
I have only had a hearing test so far and will be going back for the fitting, hence 4 stars as not completed the process but so far excellent. My experience has been great, all my question were answered, it was very thorough and explained clearly.
17. september 2026
it was very professional and then…
it was very professional and then showed me the hearing aids a very good experience
3. juli 2026
It was a good experience
It was a good experience, Ben explained everything to me, made me feel comfortable.
6. juni 2026
There was no pressure to purchase…
There was no pressure to purchase hearing aids which I found very refreshing. The audiologist answered all my questions and made sure I was fitting the aids correctly.
30. maj 2026
Fred and Kelly provided me with…
Fred and Kelly provided me with EXCELLENT service and advice. A very happy customer - thank you
3. april 2026
Uopfordret anmeldelse
Brilliant service always
Had two appointments this week in Pontprennau , cardiff. They were fantastic , very attentive to issues so friendly. Overall , I have had a fantastic relationship with boots hearing care. I have been with them now for two years . Well done all
28. oktober 2025
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
After service is terrible
After service is terrible, 3 appointments cancelled, I asked for a refund after my cros aids stopped working, they sorted it out, but the manager decided to order me new cros aids, I went to the appointment waited an hour for no one to show, they tried getting someone else but they was nobody available, I walked out and I will be ringing head office to sort this out, nearly £3k, they quick in enough in taking your money but not quick enough to help you, once they got your money they don't want to know
20. juni 2025
Uopfordret anmeldelse
Besvarelse fra Boots Hearingcare - Cardiff
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Five star treatment
The young lady was very good at making me feel relaxed , I had a thorough hearing test and was given the results in a way that made it all easier to understand . I was then shown my options and all was explained to me . A extremely helpful young lady ..thank you
29. april 2025
Hearing Better
The assistant Ben had real clarity in his explanations and his vast experience in the job put me at ease.
17. april 2025
Ben was so informative and…
Ben was so informative and knowledgeable, also made the experience pleasurable.
Aids SFSG 😁😁😁
28. marts 2025
Great service in Cardiff
The service from Ben and the team in Cardiff is second to none.
3. april 2025
Everything was great
Everything was great. My only problem was the 4 visits needed in one week which is a bus journey from Pontypridd to Cardiff. This I found a little excessive. 1 visit to test my hearing. 2nd visit to have the hearing aids matched to my needs. 3rd visit to get my hearing aids and. 4th visit to pick them up the following day while they waited for the finance contract to be passed. Not what was expected as it’s all done on line and usually instant. Having said this, I am very happy with them now although this is my 1st day. But so much better than my NHS one
21. marts 2025
Ben was really Helpful
7. februar 2025
Excellent communication skills from…
Excellent communication skills from Bala. Options discussed and hearing aids ordered.
26. januar 2025
I have had 2 other hearing tests
I have had 2 other hearing tests, Boots was by far the most intense test I've ever had
18. januar 2025
Patient helpful staff
Patient helpful staff. No pressure selling
Help me choose the right hearing aid for me.
14. januar 2025
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