Boot Buddy Ltd. Anmeldelser 2.217

So happy with my dog guard, looks so much nicer than bars. Quality product which i would highly recommend, in fact I do. Forever getting people to admire it.
It arrived carefully wrapped, only complaint is that the fitting video on YouTube misses off the setting up and is done so quickly you have to watch it loads of times.

Order arrived when promised and fitted my HRV Honda a treat. Very substantial and has passed the Springer Spaniel test with flying colours. Would highly recommend.

Really pleased with the boot buddy, fits perfectly.

Does the job but not a very good fit

Excellent product - keeps bumper scratch free and clean from muddy dog ! If bought again would probably go for the more padded one

This is the 2nd Boot Liner and bumper guard I have purchased as the first one was so good in my old car. There are more options now so I went with the Matt black finish and upgraded edges. As before it’s a perfect fit and I am very pleased with the product. I also purchased the bumper guard, anti slip mat and the tail gate guard. The tail gate guard is a game changer for me as my dog was forever forcing his way out of the boot before the tailgate finished opening on my old car and bolting away. Now he sits there until I release him. I think this has to be the best boot liner system you can buy as it’s so easy to install and fits perfectly. One thing to factor in that the manufacturing smell was not pleasant and it took a few days in the garage before the smell faded and I was willing to put it in my car. This might have been the finish or the fact I paid for express delivery and it came so fast it had to be only few hours since it was made. Overall really recommend you buying this product.

Bought a boot liner for my MG5. Excellent fit , easy to assemble. Very pleased with everything, service, ease of use , fit and quality. I highly recommend

Easy ordering .Delivery by courier on time.Fitting was not taxing.Good fit working well.

Ordered boot mat with boot/bumper protector for my GLC Mercedes. Fitted perfectly, great quality and very pleased with it. .

Would buy from them again.

For Dacia bigster 4x4, bit fiddly on the poppers bit but not to hard. once in it fits spot on and you can still access the side pockets. Seemed pricey but hopefully should protect things for a long time.

Excellent product! Only been in use for a month but brilliant so far. Prevents loads of sand & dog hair getting into the boot.
Did wonder if the sides were strong enough to support themselves but definitely ok so far.
Would recommend.

After being a loyal customer with my last three cars and my other half with her last two, Boot buddy staff led me to believe that if I deleted my last negative review they would happily provide me a refund for the versa liner I bought that didn't fit. I deleted it, more fool me! I did it because the girl on the phone said they were a family company and couldn't afford negative reviews.

I bought a versa liner, carbo guard and bumper guard for a brand new Cupra Leon. I checked it out before I bought my car and ordered all my boot buddy stuff straight away.
Nothing fitted. Despite the website clearly stating that the products covered my car and I checked the year and model numerous times, so I didn't have to cut the versa liner down like I did last time.
They called me when I'd left my previous review and I told them I'd unwrapped some of the stuff, couldn't use the versa liner at all because it was for a low boot setting and I have a plug in battery in mine and because it was unwrapped i didn't feel they would accept responsibility. I couldn't even shut the boot it was that far out, remember this bit. They accepted fault and told me I could return the versa liner for a refund. I said I'd keep the rest if they provided the sundries I needed to hide the alterations to the carbo guard.
After a false start I managed to send back the versa liner and today I received an email saying it had been received without the plastic wrap and it was used. Remember it didn't fit in the boot of my car so how could it be used? The dogs never set foot in it. They said because it was their fault as a goodwill gesture they would refund 80% of the cost. So 80% of that item and nothing else sent so I could try to make use of the money I'd spent and cut down the carbo guard.
I even explained that I didn't seek a refund initially because I thought they'd blame me and I didn't want the hassle, which dear reader, is exactly what I got. I've even had to block them to stop them replying because their contact is now unwanted.

I really would think twice about buying from them, unless you're 110% sure the item will fit. The customer service left a lot to be desired and I'm over £300 out of pocket. Who can afford to lose that sort of money? I can't.

I've learnt my lesson, the exclusions in their terms and conditions are what they always fall back on including last time where I was told I didn't check and even though none of this is my fault this time, it still feels like it is.

People need to read my experience so at least they are forewarned. I did have positive experiences in the past but this is as far from positive as is possible to get.

19.01.26 So, let's deal with the reply.

My words were.... "I take it you'll want me to remove the review in exchange for what you say you will do" that is what they wanted but that isn't what they did.

Note that nothing was said about the parts they failed to send but promised they would. That was the premise on which I kept items otherwise the lot would have come back.

The customer service was absolutely dire. It was condescending and exactly what I got last time and the reason I did not engage initially. If you want repeat business, don't blame others for your own errors. I've had it twice in a row. Last time I tried to engage and regretted it. This time I wish I had never taken the unsolicited phone call you made to me full of empty promises.

Regarding condition, that versa liner sat in my house for weeks because I couldn't get it in the car, think about that. My house must be incredibly muddy (which it wasn't). The only contact it had with the ground was with the pavement when I tried to fit it.

Try again. And this time, be honest! You've not kept your promises exactly as I expected.

More unwanted contact too!

Fantastic product - a perfect fit for our car, looks great, and easy to clean too. Worth every penny.

Fits perfect

Having had a fabric boot guard in my last car and had issues with the sides falling down and the Velcro detaching I was interested in this product because of the solid sides.
My exact car wasn’t listed but customer service was great in providing measurements so I could check. Fits perfectly and no issues. I have the split back one and fits perfectly with dog guard and boot divider too.
One additional benefit is that the sides are flexible enough that you can still access the cut outs at the back of the car by the boot entrance so I can store dog leads etc in there easily and still get at them which you couldn’t do with the fabric one.
Would definitely buy again.

Good service and friendly contact
I was expecting something a bit better fitting, with the edges better finished or trimmed / stitched
Better than our old bit of vetbed and dogs seem to like it

Excellent product. Fits really snuggly and looks fab whilst protecting my car from my dog!

Easy to fit. Does the job. Great product!

Excellent product, well made and reasonable price.

Great product, just as described on website, delivered on time and fitted car perfectly.