Been dealing with bluechip warranty company for the last 6 years. Been trading for 30 years. Have had all the warranty companies none match bluechip. Having such a good rep ( Ian) really helps. Never... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wonderful experience! I know Car Warrant companies have abad reputation for not paying out - this was not my experience. I bought a 2019 BMW 320i in May 2026. In June the boot stopped closing proper... Se mere
Virksomheden har svaret
Best used car warranty experience I ever had. Took the car to my usual garage, gave them the warranty details, they identified the issue why my electric window not working. Sent the report and quot... Se mere
Virksomheden har svaret
Purcahsed an older vehicle and within 1 month of me buying it the air con condenser failed.The dealer i bought the car from had provided a 3 month warranty for the vehicle from Bluechip. Contacted B... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family-run provider of vehicle repair agreements, offering the very best products and services to used car, van, and motorcycle dealerships. With over 100 years of combined team knowledge in this specialist field, a dedication to transparency, and a partnership-based approach to our services, we aim to provide our clients with an honest and fair service that benefits both them and their customers.
Kontaktoplysninger
Bluechip Warranty Limited, Diss Business Hub, Diss Business Park, Hopper Way, Diss, IP22 4GT, Norfolk, Storbritannien
- 0800 404 5814
- enquiries@bluechipwarranty.co.uk
- www.bluechipwarranty.co.uk
4,0
God
131 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing Warranty
I wasn’t expecting the fantastic service I received. The process from informing of a potential claim to the payment being processed was all handled so efficiently and fast. The company were very transparent at each stage on the information required and the next steps. Thank you for making these repairs hassle free, can’t recommend Bluechip highly enough !
28. november 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Hi Paula,
Thank you for taking the time to leave a 5* review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Minor repair, not covered
Policy is not worth the paper it's written on, had a faulty power tailgate strut, a common and simple fault. Was advised by the dealer to book in for repair which I did, total cost under £100 including labour.
Sent the claim paperwork only to have it declined as the part is not covered (under their highest level warranty) and even if it had, the process required a quote for repair to be given in advance of the repair, even though this wasn't an option for such a minor repair.
The fact they would quibble over such a minor repair gives me no confidence in how they would cover anything at all, avoid,
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Dear Neill Ferguson,
Thank you for leaving your review.
I have reviewed your claim and confirmed that the outcome is correct. The power tailgate strut is not covered under your level of cover, Driveline Extra.
As a company, we do not guarantee coverage for every component of a vehicle or all necessary repairs. The components that are covered are listed in the Vehicle Repair Agreement Booklet, which corresponds to the specific level of coverage indicated on the owner’s certificate.
The power tailgate strut is not covered under your level of cover (Driveline Extra); any failed components not listed are excluded from the agreement.
You have stated that the "policy is not worth the paper it's written on." However, you expect us to cover something not written within the agreement.
Please note that the Driveline Extra level of cover is not our highest level; the highest level we offer is Premium, which covers the power tailgate strut.
The level of cover is agreed upon at the point of sale of the vehicle, and we have no involvement in this.
We then assess from the level of cover you've been issued with; the cost of the repair is irrelevant as the failed component is not covered under your level of cover.
Within the documentation issued to you, it clearly states we recommend that you review the terms of this agreement in order to familiarise yourself with the features, benefits, definitions, exclusions, and customer requirements.
Terms of the agreement not being followed:
I can confirm yes, you did not follow the terms of the agreement and completed the repair prior to any claim assessment from our claims team; however, this wasn’t a factor, as our claims team still assessed your claim.
The out-of-process statement within the decline email was just a reminder that the terms of this agreement must be followed on any future claim.
Sorry, we are unable to help on this occasion.
Kind Regards
Bluechip Warranty Ltd
Gearbox Failire
We are worried as this was a 2nd claim on the policy, previously Blue Chip had paid towards £500 a replacement, This time we had a £2000 gearbox failure. Working with a VW specialist garage and Bluechip we worked through our crisis and Bluechip paid out approx 50% of our cost, which was in line with the warranty, We had the "premium" cover which was a little extra when we we bought the car but has proved to have been worth it. Disappointed that we have had these problems with what we believed to be a good quality low mileage one owner vehicle, without Bluechip the pain would have been very difficult to have absorbed. Payment was authorised and settled timely, very happy with the service and outcome. I am wondering if they will renew the policy for another 12 months
11. november 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Thank you, Richard, for taking the time to leave a 5* review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Great company to deal with
We have been a supplier to Bluechip Warranty for their POS materials for many years, fantastic company to deal with and they are very quick to pay their invoices on time.
100% recommend these guys and the great service they provide.
13. november 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Thank you, Peter, for taking the time to leave a 5-star review.
Many Thanks
Bluechip Warranty Ltd
Very easy to claim very quick response…
Very easy to claim very quick response and reimbursed within the week. Highly recommended.
8. november 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Thank you, Mark, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Quick no quibble payout
I always assume these warranties are a waste of time, but was pleasantly astonished to find this was not! I had a serious issue shortly after buying a car, and the warranty was honoured and payment made at lightning speed.
28. august 2024
Besvarelse fra Bluechip Warranty Ltd
Thank you, Nicholas, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
VERY PROMPT PAYMENT
27. september 2024
Besvarelse fra Bluechip Warranty Ltd
Thank you, Andy, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Very very impressed
To be 100% honest, I was expecting a huge battle and them trying to wrangle out of paying.
The exact opposite happened, I contacted them, told them how much the repair was, they authorised it.
I took it to my garage on Monday and it was fixed.
I submitted the garage invoice/receipt along with my bank details.
They tell you payments are processed every Friday.
I was expecting it to take a few weeks to receive the money, but by midday Friday (car was only repaired Monday) my money was in my bank.
Very very impressed
30. september 2024
Besvarelse fra Bluechip Warranty Ltd
Thank you for taking the time to leave a 5* review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Very professional
Excellent company to deal with, always on hand to help and very friendly staff.
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Thank you, SP Cars, for taking the time to leave a 5* review; it's greatly appreciated!
We are very pleased you are happy with the service we have provided and the working relationship we have built.
Many Thanks
Bluechip Warranty Ltd
We have been using Bluechip for 6+…
We have been using Bluechip for 6+ years and they are the best warranty company I have used in over 40 years in the Motor trade, they will help with difficult claims when other warranty company's will not.
Nick
GL Cars
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Thank you, Nick, for taking the time to leave a 5* review; it's greatly appreciated!
We are very pleased you are happy with the service we have provided and the working relationship we have built.
Many Thanks
Bluechip Warranty Ltd
The main battery went flat and I had to…
The main battery went flat and I had to replace it myself as I needed my car for work. I didn’t think Blue Chip would refund me as I didn’t have it replaced at a garage. Within three days of contacting them the money was in my bank. Fantastic service. 👍🏻
15. oktober 2024
Besvarelse fra Bluechip Warranty Ltd
Thank you, David, for taking the time to leave a 5* review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Great company to deal with
I would not hesitate to recommend Bluechip Warranty. Genuinely lovely people to deal with.
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Thank you, Wendy, for taking the time to leave a 5* review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
THE BEST WARANTY COMPNAY WE'VE EVER DEALT WITH
We as a business (Lamberts Garage) have worked alongside BlueChip for a number of years now and they really do look after their customers. From policy loading to the claims process they are by far the best in the industry. We have dealt with countless amounts of warranty companies over the years and BlueChip are by far the best! They are a fantastic business and all their staff that we deal with are nothing but polite courteous and helpful.
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Hi Aaron,
Thank you for taking the time to leave a 5* review. It's greatly appreciated!
We are very pleased you are happy with the service we have provided and the working relationship we have built.
Many Thanks
Bluechip Warranty Ltd
Great company
Great company to deal with. Claims sorted very quick and payment sent quick.
25. oktober 2024
Besvarelse fra Bluechip Warranty Ltd
Thank you, Thomas, for taking the time to leave a 5* review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Gary and all the team are great
Gary and all the team are great! Best warranty company we have used by far! Quick response times, and fast payouts! Won't go anywhere else!
28. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Dear Lewis Priddy,
Thank you for taking the time to leave a 5* review; it's greatly appreciated!
We are very pleased you are happy with the service we have provided and the working relationship we have built.
Many Thanks
Bluechip Warranty Ltd
Great company, highly recommend!!
Have used this company on a couple of occasions the last few years, the advisors are always super helpful and answered any questions I've had promptly making the process so easy to follow. Will always recommend them, 10/10!!
11. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Thank you, Tas, for taking the time to leave a 5* review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Would recommend this company to anyone!
Had an issue with my car, I rang Bluechip and explained the issue. They advised the claims process which I followed. The claim was paid the following Friday. I am extremely happy with my experience with Bluechip and would not hesitate to recommend to others.
25. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Dear Katie,
Thank you for taking the time to leave a 5* review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Not worth the paper it’s written on
Purchased my son a car which came with blue chip warranty within a week of purchase the engine management light came on, it cleared itself when I started the car to see what light it was. Three days later, back on again. Booked car in for investigations, light went off by time it got there. Three days later, back on again. Eventually got car to garage with light on. Fault diagnoses as a PCV valve fault. Told not covered by warranty! What a sham of a warranty if a part that is not normal wear and tear is not covered. Total con. Don’t bother!
25. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Dear Oz,
Thank you for the review you have left.
I have located and reviewed your claim on our system, and I can confirm there was not a valid claim present due to an uncovered component.
The estimate submitted by your chosen repairer confirmed it was the pipe that connects to the PCV valve that had failed and required replacement; the pipe is separate from the valve.
This agreement does not cover any form of pipes or hoses. Rubber pipes are neither mechanical nor electrical.
Pipes are also stated within the exclusions section on page 20 of the Vehicle Repair Agreement booklet.
This agreement covers you for a mechanical or electrical failure to a listed component as stated in the Vehicle Repair Agreement booklet; if the failed component is not listed, it is excluded from this agreement.
Please refer to pages 12, 13, 14, and 15 of the Vehicle Repair Agreement Booklet to view the list of covered components.
As a company, we do not stipulate to cover every component on a vehicle or repair required; the covered components are listed within the vehicle repair agreement booklet under the specific level of cover as stated on the owner certificate.
We always recommend the agreement holder review the terms of this agreement in order to familiarise yourself with the features, benefits, definitions, exclusions, and customer requirements.
I apologise that you are not happy with the outcome of your claim; however, we have assessed the claim correctly based on the repairer estimate and terms of this agreement.
Once the pipe is replaced and if there is indeed a fault with the actual PCV valve, please have your repairer contact us, and we will happily reassess the claim.
Kind Regards
Bluechip Warranty Ltd.
A fair warranty that works…
A fantastic warranty company that works hard to provide a fair and comprehensive service to all of my customers they have always gone above and beyond!
24. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Thank you, James, for taking the time to leave a 5* review; it's greatly appreciated!
We are very pleased you are happy with the service we have provided and the working relationship we have built.
Many Thanks
Bluechip Warranty Ltd
this is very good and honest company to…
this is very good and honest company to deal with. the claims process is nice and straightforward, and the level of cover is fantastic. would highly recommend for anyone looking for warranty cover on there vehicle.
24. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Bluechip Warranty Ltd
Dear Trade Direct Kent Ltd,
Thank you for taking the time to leave a 5* review; it's greatly appreciated!
We are very pleased you are happy with the service we have provided and the working relationship we have built.
Many Thanks
Bluechip Warranty Ltd
Dette er Trustpilot
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