A very easy ordering process with an excellent delivery 2 day delivery option( extra cost) offer. Great prices and quality. Unfortunately FedEx held the parcel in Bedford for 26 hours after letting me... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A response to my request for a replacement LED unit was received and actioned within 2 hours. They honour their 2 Year Warranty without without a quibble and are to be commended.
Virksomheden har svaret
Had problem with order, reported it evening, rec phone call next morning. Order sorted. Can't be bad can it? And person had no strong accent so was fully understood by me who is partially Deaf.
Virksomheden har svaret
now 13 days since placing order for lamps, still no delivery or tracking details!! update after a couple of emails delivery sorted with acceptable response and lamps delivered by RM, well packaged,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Buy lamps, light bulbs, fluorescent tubes and specialist light bulbs online. We stock a huge range of light bulbs including Osram, GE, Sylvania, Omicron, Pro lite, Crompton, Ushio and Philips light bulbs.
Kontaktoplysninger
Unit 9, The Quadrangle, The Drift, IP3 9QR, Ipswich, Storbritannien
- 01473 716418
- sales@bltdirect.com
- www.bltdirect.com
4,3
Fremragende
15 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra BLT Direct Limited
Hello Lindsay,
Thank you for the great review and feedback, it's sincerely appreciated.
Kind regards,
Adonia.
Beware. Prices don’t include VAT. That’s misleading.
Disappointing that their consumer prices look great but DON’T include VAT. I think that’s misleading
9. august 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Chris,
Thank you for passing this feedback on, all of our prices including VAT are listed under each item below the without VAT price.
As we offers to goods to both retail and business customers we have found it useful to list prices with and without VAT but I will pass this feedback on to see if we can make the without VAT price clearer.
Kind regards,
Adonia.
Slow to deliver
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Gerry,
Please accept our apologies for any delays on your order. I'm afraid I have not been able to find any orders under your details making it difficult for me to comment any further.
Thank you for taking the time to leave a review and if you have any further questions or queries please don't hesitate to contact us.
Kind regards,
Adonia.
Besvarelse fra BLT Direct Limited
Hi Valerie,
Thank you so much for the five star review.
Kind regards,
Adonia.
Everything great except the lengthy…
Everything great except the lengthy time between ordering and delivery
6. august 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello,
Thank you for taking the time to leave us a good review, please accept our apologies for the delay that occurred with your order.
Kind regards,
Adonia.
Despite not being able to deliver what…
Despite not being able to deliver what I wanted when I needed it, BLT were ahead of this and called to warn me of the situation. I was able to source elsewhere so fair play to BLT for being on it and honest.
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Angus,
Thank you for understanding regarding the issues we had with this order and still taking the time to leave a five star review for us. It is sincerely appreciated.
Kind regards,
Adonia.
A wide choice at a reasonable price
Goods delivered on time and the choice was good.
Packaged was secure and goods well protected
23. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello John,
Thank you for the excellent review, it's great to see the order arrived in good time and safely.
Kind regards,
Adonia.
Prompt Response
25. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello,
Thank you for the five star review.
Kind regards,
Adonia.
Easy to navigate website
Easy to navigate website, found item quickly, payment taken quickly too. All in all painless experience 👍👍
23. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Jon,
Thank you for the fantastic review, we're happy to see you found the order process very easy to do.
Kind regards,
Adonia.
Bad product, bad customer service.
I bought a load of bulbs from this company that had a 10,000 hour guarantee. About 8 of them blew in the first six months. I emailed them to raise this and they never replied, so I rang them up to ask about getting a refund and they refused because I’d already thrown the bulbs away.
Bad product, bad customer service.
18. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Timothy,
Please accept our apologies for any frustrations caused by this. I'm afraid I have not been able to find your order with the information provided so this is difficult for me to comment on.
For the majority of the warranties on our products we need to be email to send these back to the manufacturer for us to claim on the warranty so I would have to assume we could not issue the refund without getting them back for this reason.
If you have any further queries relating to this please don't hesitate to contact us by replying to this email or calling us on 01473716418.
Kind regards,
Adonia.
Ordered a lightbulb 12 days ago and…
Ordered a lightbulb 12 days ago and still not delivered.
16. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Nick,
Please accept our sincere apologies for this. I'm afraid I have not been able to find your details with the information provided.
If you could contact us by calling 01473716418 or send us an email to customerservices@bltdirect.com we would be happy to look into this for you.
Kind regards,
Adonia.
Great customer service
Great customer service. Delivery fast. Products exactly what I needed.
15. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi David,
We're pleased to see the order arrived in good time and suited you exactly for what you needed. Thank you for the great review.
Kind regards,
Adonia.
The goods were as advertised and I was…purchase of LED golf ball light bulbs
The goods were as advertised and I was well informed about the delay in delivery
10. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Hedley,
Thank you for the five star review and your understanding regarding the delay. We're pleased to hear the bulbs arrived as expected, thank you for taking the time to leave a review and letting us know.
Kind regards,
Adonia.
Fast and efficient service
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Paul,
Thank you so much for the five star review and feedback.
Kind regards,
Adonia.
Highly recommended
Such a refreshing change to have the phone answered promptly without losing the will to live listening to pre recorded pap. The lady we dealt with was knowledgeable, very pleasant and sorted us out with no fuss. Parcel arrived the following day (very well packed. Fluorescent light tubes that are really hard to get for under our kitchen cabinets. Very fragile but intact)
Thank you. Highly recommended
30. juni 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Carole,
Thank you so much for the brilliant review. We pride ourselves on our customer service and having knowledgeable people available on the phone to help with any queries.
It's great to see that your order went so smoothly and that it arrived in good time and in safe condition.
Kind regards.,
Adonia.
Great products
Great products, fast delivery and excellent after sales service.
3. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Ian,
We're really pleased to see that you had a great experience from start to finish for your order. Thank you for the five star review.
Kind regards,
Adonia.
Great service
Great service. Part out of stock from supplier said it might not be in till late July came early well packed. Job done. Fab and thanks
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Pete,
We're pleased to see the order arrived sooner than expected, thank you so much for the five star review.
Kind regards,
Adonia.
well packed and quick delivery
well packed and quick delivery, keen pricing as well
30. juni 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Mr Benn,
Thank you for the fantastic review and feedback regarding pricing and for your order, it's greatly appreciated.
Kind regards,
Adonia.
first class kept in contact with us all…
first class kept in contact with us all the way through thank you .
27. juni 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Carol,
Thank you for the five star review, we appreciate the great feedback on our communication as we pride ourselves on providing this from start to finish on each order.
Kind regards,
Adonia.
Excellent range of lighting
Excellent range of lighting
Easy to find exactly what I was looking for.
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi David,
Thank you for the excellent review, we're pleased to see that we could provide you with exactly what was needed.
Kind regards,
Adonia.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.