Very friendly and helpful staff, got help from a lovely lady (sorry didget your name) and Terry on the till was friendly and helpful, would recommend
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Popped into Blacks Aintree today for a browse. Ended up buying new Merrell walking shoes for myself & my wife. Great service as always (we're regular customers), this time by Sean & Adam. I'm usually... Se mere
Virksomheden har svaret
I honestly couldn’t fault the service I received from Terry and Jamie\. They were both incredibly helpful, friendly and professional from start to finish\. They made me feel genuinely valued as a... Se mere
Virksomheden har svaret
Order arrived promptly. And wrapped in brown paper - very admirable. The problem arose with a label attached to the laces of both boots saying w ‘Waterproof’ and the label on the box saying ‘water re... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Butik med udendørstøj og -udstyr
- også i
- Campingbutik
- Løbebutik
- Skobutik
- Sportstøjbutik
- Taske- og kuffertbutik
Om Blacks - Aintree
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
Unit 1D, Aintree Racecourse, L9 5AN, Aintree, Storbritannien
- 01513 180615
4,8
Fremragende
727 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service
Went in to buy some supplies for my son scouts camping trip.
Very helpful staff
Staff knowledgeable about what would be needed.
Callum helped me with footwear.
Grace advised what items would be needed.
19. marts 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Aintree
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Great friendly service
Great friendly service. Grace was happy to help and support us in our selections and great to meet a fellow Cub Leader.
19. marts 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Aintree
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Blacks Customer Care Team
Sean was very helpful and fantastic…
Sean was very helpful and fantastic service excellent saff
4. marts 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Aintree
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Staff very helpful especially a lady…
Staff very helpful especially a lady called Grace was excellent
1. marts 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Aintree
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Great experience
Martin was so lovely and approachable, very helpful in helping me exchange my rucksack today! Also helped us find suitable accessories, great asset to your company!
26. februar 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Aintree
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
Martin and Jack were great
Martin and Jack were great. Professional, helpful and friendly. Well done.
26. februar 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Aintree
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Vicky and Grace were very helpful.
Vicky and Grace were very helpful with a range of questions I had while shopping for a few different items. I was able to find exactly what I needed thanks to their excellent customer service.
24. februar 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Aintree
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Amazing Service from Grace
Grace was really helpful assisting me when an item wasn’t in stock. Went above and beyond to ensure I got what was needed.
23. februar 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Aintree
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
Sean and callum were very helpful
Sean on the counter and callum on boots and shoes were very friendly, helpful and professional.
Very happy with the service and equipment I bought.
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Aintree
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Sean was very attentive and helped…
Sean was very attentive and helped retrieve multiple pairs of shoes to try
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Aintree
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Blacks Customer Care Team
The staff could not have been more…
The staff could not have been more helpful. I had to return my Berghaus walking boots due to them letting in water. Without hesitation they were replaced. Fantastic customer service.
15. februar 2025
Uopfordret anmeldelse
Great service and help from Callum and…
Great service and help from Callum and Sean with a return item
Thanks gents
5. februar 2025
Uopfordret anmeldelse
Bought a Colombia fleece for work not…
Bought a Colombia fleece for work not too long ago great service, Luis really helped me out.
9. januar 2025
Uopfordret anmeldelse
Luis
Luis
He helped me with a big smile on his face, great customer service.
4. februar 2025
Uopfordret anmeldelse
Mount everest
Luis was great the other day helping me find the last bits of equipment for my ascent up mount everest later this year
1. februar 2025
Uopfordret anmeldelse
Luis my hero
Staff always friendly especially luis went above and beyond while helping me, especially considering im wheelchair bound and very slow but he was patient and made sure i was okay at least 7 times
30. januar 2025
Uopfordret anmeldelse
Staff very friendly and so helpful when…
Staff very friendly and so helpful when I was stressing looking for certain clothes for family thanks very much. Oh and reasonably cheap compared to other places
29. januar 2025
Uopfordret anmeldelse
Great service
Great service in store yesterday from Luis. Very helpful. Couldn’t do enough for us. Credit to the store he is.
27. januar 2025
Uopfordret anmeldelse
Luis was Very helpful with loads of…
Luis was Very helpful with loads of advice. He knew his subject with personal experience, all in all excellent.
27. januar 2025
Uopfordret anmeldelse
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