Raluca not sure if I spell it right absolutely. So helpful was able to get new spins on another game as the game that was selected didn't work very much. Appreciated, thank you so much.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Update 15 days later still no money from my withdrawels still just keep getting told thank you for your patience Asked for a deadlock letter and there ADR provider got told someone will email... Se mere
Virksomheden har svaret
Jus want to say a massive thank you to Amanda who helped me get my 100 free spins, as I put £10 credit on to get the free spins and I didn't receive them, so Amanda was really helpful, she credited m... Se mere
Virksomheden har svaret
Only one star so I can leave a review. Should be zero. Opened an account deposited £1250 withdrew £1715. They say on their website same day withdrawals . I am still waiting 4 days later, and they h... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Bingo Diamond
Skrevet af virksomheden
- Bingo Diamond brings you fun online bingo and casino games straight to you in the comfort of your own home! With 90 Ball Bingo, 75 Ball Bingo and more, plus over 300 games, there’s something for everyone!
- Our response to the current situation
- At Bingo Diamond, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@bingodiamond.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Kontaktoplysninger
Storbritannien
- support@bingodiamond.com
- www.bingodiamond.com
3,5
Middel
833 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
He is an ok person
27. november 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Ionita,
Thank you for your positive review of our site.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Bingo Diamond
Theresa was very helpful
23. november 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Yvone,
Thank you for your positive review of our site. I'm glad you enjoyed chatting with Theresa.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Kind regards,
Bingo Diamond
Teresa was a big help on chat during my…
Teresa was a big help on chat during my questions about how withdrawals work 👍
15. november 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Gary,
Thank you for your positive review of our site. We are glad to hear that you found Teresa very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Kind regards,
Bingo Diamond
ReallReally enjoy playing your games and yes…
Really enjoy playing your games and yes I have actually won a nice amount fast response to chat nice cheerful admin give a go and hopefully you will be lucky
6. november 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Sharon,
Thank you for your positive review of our site. We're glad you had such a good experience with us.
Customer support is really important to us and as you can see from our Trust Pilot rating when compared to other online bingo providers and gaming sites we do come out on top in most areas and it’s something we are very proud of.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. If you should have any queries, our Support Team is available 24/7 to assist you via live chat and email.
Regards,
Bingo Diamond
Patrick has put my mind at rest and…
Patrick has put my mind at rest and sorted out a glitch to do with My old email account. I have had a wonderful experience on this site and recommend it to anyone! Fast withdrawals and lots of choice for games and a good return! Bingo Diamond is the best 💎 thank you Patrick and your team x
20. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Valerie,
Thank you for your positive review of our site.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Bingo Diamond
Savannah and Patrick both so helpful…
Savannah and Patrick both so helpful and quick to respond great customer service 🙂
16. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Jack,
Thank you for your positive review of our site.
We are glad to hear that you found Patrick very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Bingo Diamond
Teresa was very very helpful and sorted…
Teresa was very very helpful and sorted my query very quickly thankyou
9. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Tyler,
Thank you for your great feedback!!
Customer Service is hugely important to us as you know. Please feel free to contact our team any time and we would be happy to help again.
Kind regards,
Bingo Diamond
I really love there sister sis had many…
I really love there sister sis had many hours off fun a good luck fortune......
But when it comes to wager your bingo bonus it's faulty and only gave me half my winnings
I do believe in great welcome offers and farenes
I tried to challenge the customer service about my issue
When it says Tamtamwinwin won 22,82p on 1 line I expect to win that amount and not half...
7. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Tammy,
Thank you for taking the time to leave a review. We appreciate your feedback and will use it in improving our services moving forward. We are sorry to read that you experienced some confusion regarding one of the games you played with us and are happy to investigate this further on your behalf.
We hope you can understand that the games are not something we can influence as the outcomes of all our games are completely random and our games are reviewed regularly for randomness by an independent body.
We have reached out privately to you for your account details so we can look further for you.
Kind regards,
Bingo Diamond
TERESA Was very nice and extremely…
TERESA Was very nice and extremely helpful
5. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Dear Customer,
Thank you for your positive review of our site.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Bingo Diamond
Andrew was very helpful and polite x
3. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Linda,
Thank you for your positive review of our site. I'm glad you enjoyed chatting with Andrew.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Bingo Diamond
Excellent quick and efficient service
Excellent quick and efficient service. Shout out to Andrew... brilliant app too.
29. september 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Linda,
Thank you for your positive review of our site. We are glad to hear that you found Andrew very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Bingo Diamond
Great and brilliant services from…
Great and brilliant services from Teresa she sorted me out and updated me with all details shout out to PATRICK as well he updated me and assured me of my request beautiful team ✌️
25. september 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Ričardas,
Thank you for your positive review of our site. I'm glad you enjoyed chatting with Teresa.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Bingo Diamond
Love these sites all agents very…
Love these sites all agents very helpful spoke to Patrick today and resolved instantly 😀
26. september 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Thanks for the great review, Amanda!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Bingo Diamond
My free 75 spins were nor added to my…
My free 75 spins were nor added to my account, I got in contact with diamond and spoke to a girl called Rachel she was very help and sorted this out for me strat away great service
24. september 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Thanks for the great review, Stephanie!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Bingo Diamond
Patrick was very helpful
Patrick was very helpful, i was lucky enough to have a good win and after dending documents to verify my account Patrick reassured me that all was well and answered all of my questions and gave me confidence in this great casino site. Thanks again Patrick. My favourite site by far.
18. september 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Lauren,
Thank you for your positive review of our site. We are glad to hear that you found Patrick very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Bingo Diamond
As I said earlier
As I said earlier
No hope
Tried again
Stupid me
No chance matey
As I reply as dont know how to do it
So I know no always win. But never win? Done more than 8 deposits few offers but no win ,not even small, no bonus triggered
👍
3. september 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Teresa,
Thank you for your review.
I am sorry to see that you have had a negative experience with us but am a little unclear as to what this was. We have reached out to you privately in order to gain some more information regarding this matter.
Kind regards,
Bingo Diamond
Signed up and bonus didn't go on so…
Signed up and bonus didn't go on so went on to chat to savannah and it was sorted in minutes, brilliant service.
I had to go through to chat again and spoke to Patrick and he was great as well, I have only good experience of the live chat.
2. september 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Lucy,
Thank you for your positive review of our site.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Bingo Diamond
The customer service man Andrew dealt…
The customer service man Andrew dealt with my issues within minutes he was very helpful
30. august 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Thanks for the great review, Joanne!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Bingo Diamond
Teresa was extremely helpful in the…
Teresa was extremely helpful in the customer service chat. Great service
29. august 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Hi Dylan,
Thank you for leaving us a review!
Customer support is really important to us and as you can see from our Trust Pilot rating when compared to other online bingo providers and gaming sites we do come out on top in most areas and it’s something we are very proud of.
Our team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. If you should have any queries, we are available 24/7 to assist you via live chat and email.
Regards,
Bingo Diamond
Teresa thanks for your helpful
Teresa thanks for your helpful, and fast response . Fab customer service and great site . Best of the bunch in my eyes
28. august 2023
Uopfordret anmeldelse
Besvarelse fra Bingo Diamond
Thanks for the great review, Tim!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Bingo Diamond
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.