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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I purchased the super soft silicone dual driver ear buds in early 2026. I primarily use them on a motorcycle with a helmet for short and prolonged rides (10+ hr. days). These are freaking awe... Se mere

Bedømt til 5 ud af 5 stjerner

Working with Stone has been great. I'm on to my second pair of custom plugs with BugEar. I've tried NUMEROUS different brands of ear plugs to use under my helmet while riding. These are my go-tos whe... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have used Big Ear in the past I have always had a good experience with their product! My first set of ear protection, for the shooting range did not fit as it should, but the company did not delay... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great product, I use their dual filtered custom ear plugs every day at work and have for the last ~3 years. I fly helicopters and they are absolutely great for aviation in general. They are markete... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leverandør af sikkerhedsudstyr

Skrevet af virksomheden

Big Ear supplies custom earplugs according to the needs of an individual customer. We provide on-site custom hearing protection services.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

77 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,5

Alle anmeldelser

(77)

33 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Stop thinking and just order them...NOW!

I purchased the super soft silicone dual driver ear buds in early 2026. I primarily use them on a motorcycle with a helmet for short and prolonged rides (10+ hr. days).

These are freaking awesome and I know what I'm talking about. I use and sell in-ear monitors professionally for the music industry. I chose the dual driver units, but the single driver units are really great as well.

They are comfortable all day long. Intelligibility on COMs is great. Music, phone calls, and books all sound wonderful while riding and since I don't have to turn my Cardo up very loud now, the battery lasts much longer.

Stop wondering if you should get them. If you spend any reasonable amount of time traveling on a motorcycle, these are a wonderful investment. You won't regret it!

Lastly, their customer service is great. I've worked with a few different people on their staff, but mostly with Stone. He's great. Give him a call and order yours now!

29. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer service and quality of product are why I give them five stars!

I have used Big Ear in the past I have always had a good experience with their product! My first set of ear protection, for the shooting range did not fit as it should, but the company did not delay remolding, re-fitting and re-creating what was needed. Now they are a perfect fit! I turned to them again when I needed adapters that would fit my electronic earpro. This time it was a perfect fit on the first go round, even using the updated molds on file!

The process is easy, the customer service is responsive. I will say that the shipping time is rather lengthy, so expect longer turnaround times, but the product in the end is perfect.

28. september 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Thank you so much for taking the time to share your experience and, more importantly, for continuing to put your trust in Big Ear!

We firmly believe that the true measure of customer service isn't just getting things right the first time, but how we take care of our customers when something needs to be corrected. I'm glad we were able to get your original hearing protection fitting perfectly, and it's wonderful to hear that your new electronic hearing protection adapters fit perfectly on the first try using your updated impressions!

We also genuinely appreciate your patience and honesty regarding our turnaround times. Every pair is custom-made, and we know the wait requires patience.

Thank you again for supporting our small American business. Customers like you are why we love what we do!

Strength & Honor,
Stone Hood
Big Ear Inc.

Bedømt til 5 ud af 5 stjerner

Stone Hood and Casey helped BIG Jared with…

Stone Hood and Casey helped Jared with new ear plugs from BIG EAR!!

17. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Thank you so much! It was great meeting you and Jared and we are so grateful for your time and business and we look forward to hearing about Jared's journey and the band that we know youre gonna crush it as a manager of.

Bedømt til 5 ud af 5 stjerner

ADDICTED TO EXCELLENCE!

We, the happy Big Ear customers, the unhappy customers, and future potential first time customers, have an obligation to record our Big Ear experiences. I read every response that has been posted to date. As an entrepreneur I particularly love to read the “complaint” based input. As a consumer I prefer to know how unhappy experiences became unhappy experiences. We as consumers can learn more from these thoughts than from all of the 5 Star reports in my opinion. These folks that have taken the time to stop and write-in in order to get their message to management are valuable. It gives us as the consumer serious specific issues to consider before we purchase.
Considering we (the community of us interested in these products for aviation, biking, ear protection for shooting, etc etc) deserve to be exposed to the great opinions and the poor opinions. My hat is off to Big Ear management for airing all of their laundry.
Having said that, you already know I’ve given them 5 stars and to be sure you know how strongly I feel, I’d give’em 6 stars if I could!
I’ve been purchasing Big Ear products for 15 ish years. I use them often for gifts. The recipients have an “opportunity” to use a custom made high quality premium product, so they’re always great gifts.
Sure, there have been hiccups. I’ve never met the Hoods but I sense that delivering “custom” one of a kind product through the mail has its challenges. With Big Ear you have an excellent chance in obtaining a superior product. If you flirt with going into this market with mass produced instruments, in some cases assembled by machines, you may eliminate your chance to experience the best of the best. High mediocrity can be the best you have a shot at. Here you at least have a chance of securing excellent custom hardware.
Customer feedback seems to indicate love or hate. Other similar products on the market have a lot of 3 & 4 star ratings. A lot of mediocrity. Not Big Ear!
I have a daughter in broadcasting who reports into a microphone in stadiums with 80,000 plus screaming fans with music blaring throughout the stadium. She can’t grab some overpriced “off the shelf” set. She has to have custom made ear protection and sound clarity.
If your pocket book will allow you the opportunity to experience the highest quality on the market order your Big Ear product and if it doesn’t meet your need day one, contact the Hoods ASAP.
I realize this sounds like a sponsorship but I motorcycle zig zagging across the country every year and I have thousands of hours of quality clean sound coming in and road and motor noise blocked out.

LT

17. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Larry!

Your review is one of the most thoughtful and meaningful things anyone has written about our company, and I want you to know how much it means to our family.

First and foremost, thank you for trusting Big Ear for nearly 15 years. The fact that you've continued choosing our products, sharing them as gifts, and recommending us to others is something we never take for granted.

What I appreciate most about your review is your perspective on customer feedback, especially when things don't go perfectly. Custom manufacturing is a deeply personal process, and while we strive for excellence, we recognize that there are times when we fall short. Those experiences matter just as much as our successes because they give us opportunities to listen, learn, and become better.

Hearing about your motorcycle adventures and your daughter's work in stadiums filled with 80,000 people reminds us why we started doing this in the first place. Behind every product we make is a real person with a unique need, and we take that responsibility seriously.

You've given us something far more valuable than a five-star review. You've reminded us that the relationships we build and the trust we earn are what truly define our business.

From the bottom of my heart, thank you for your loyalty, your honesty, and your encouragement. Customers like you are the reason we continue striving to be better after 20 years.

With sincere gratitude,

Stone Hood
Big Ear Inc.

Strength & Honor.

Bedømt til 5 ud af 5 stjerner

Best plugs hands down

Working with Stone has been great. I'm on to my second pair of custom plugs with BugEar. I've tried NUMEROUS different brands of ear plugs to use under my helmet while riding. These are my go-tos when riding farther than the local store.

13. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

David,

Thank you so much for the kind words and for trusting us with your hearing protection!

It has genuinely been a pleasure working with you. Knowing that you've tried numerous brands and continue choosing Big Ear, especially now that you're on your second pair, means the world to me.

As a fellow motorcycle enthusiast, I know just how much of a difference comfortable, properly fitted hearing protection can make on a long ride. Hearing that our products have earned a permanent place in your riding gear is exactly the kind of feedback that keeps us passionate about what we do.

We truly appreciate your continued support and the opportunity to earn your business again.

Here's to many more miles and great adventures ahead!

Strength & Honor,

Stone Hood
Big Ear Inc.

Bedømt til 5 ud af 5 stjerner

The process was explained very well…

The process was explained very well instructions were very clear my first set lasted around 15 years hope my new set will last as long .

13. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

David,

Thank you so much for the kind words and for trusting us with your hearing protection!

It has genuinely been a pleasure working with you. Knowing that you've tried numerous brands and continue choosing Big Ear, especially now that you're on your second pair, means the world to me and the Big Ear family.

As a fellow motorcycle enthusiast, I know just how much of a difference comfortable, properly fitted hearing protection can make on a long ride. Hearing that our products have earned a permanent place in your riding gear is exactly the kind of feedback that keeps us passionate about what we do.

We truly appreciate your continued support and the opportunity to earn your business again.

Here's to many more miles and great adventures ahead!

Strength & Honor,

Stone Hood
Big Ear Inc.

Bedømt til 5 ud af 5 stjerner

Custom CEP’s

Got some custom CEP ear molds for my flight helmet and they fit great. Much better noise reduction and very comfortable.

30. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Thank you so much for sharing this. We’re really glad to hear your custom CEP molds are fitting well in your flight helmet and giving you better noise reduction while staying comfortable.

That combination of fit, comfort, and reliable hearing protection is exactly what we want our aviation products to deliver.

We really appreciate you trusting Big Ear with your setup.

— Stone Hood
President, Big Ear Inc.

Bedømt til 5 ud af 5 stjerner

Had been using speakers in my helmet…

Had been using speakers in my helmet and not only could I not hear, I could hear the wind noise for days after a long ride. We took a 7 day motorcycle trip right after I received them and was amazed how good I could hear my music and intercom with no wind noise. Love them!

4. september 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Thank you so much for taking the time to share this. Hearing that you were able to go straight into a seven-day motorcycle trip and actually enjoy your music and intercom without dealing with all that wind noise is exactly the kind of outcome we hope for.

Long rides can really expose whether hearing protection is comfortable and actually works in the real world, so it means a lot to hear that the fit stayed comfortable and that the difference was that noticeable for you.

We know how much better a ride can feel when you can focus on the road, your music, your communication, and the experience itself instead of constantly fighting noise inside the helmet.

We’re genuinely glad your Big Ears worked so well for your setup, and we really appreciate you trusting us with something you’re using on trips like that.

Thank you again for the kind words and for being part of Big Ear.

— Stone Hood
President, Big Ear Inc.

Bedømt til 5 ud af 5 stjerner

Just do it!

I work around running Turbines most of the year and struggle to hear people speak on the deck. My ears would be ringing after work all the time. I called greg and he hooked me up with exactly what I needed. I was skeptical about doing my own molds but their videos walk you through it, plus they give you enough product for multiple tries. After wearing them for a couple of months now I couldn't be happier. They are comfortable, I don't struggle to hear people talking and they block the harmful decibel levels. Worth every penny.

19. september 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Thank you so much for taking the time to write this. Reading a review like this genuinely means a lot to us because you described exactly why we care so much about getting the fit and the product right.

Working around running turbines all year is a demanding environment, and hearing that you can now communicate more comfortably with the people around you while also feeling better protected throughout the day is incredibly encouraging.

We also really appreciate you giving the home impression process a chance even though you were skeptical at first. We know making your own molds can feel a little intimidating when you’ve never done it before, which is exactly why we put so much effort into the walkthrough videos and include enough material to give you room to get it right. Hearing that the process worked well for you makes that effort feel worthwhile.

Most of all, we’re so happy that after a couple of months of real-world use, they’re comfortable enough to wear consistently and are doing what you hoped they would do. That kind of long-term feedback is incredibly valuable to us.

Thank you for trusting Greg and the Big Ear team to help you find the right setup, and thank you again for sharing your experience. We’re genuinely grateful to have you as a Big Ear customer.

— Stone Hood
President, Big Ear Inc.

Bedømt til 5 ud af 5 stjerner

I have 2 Bose proflight headsets

I have 2 Bose proflight headsets. One for work as an airline pilot in the 737 and one for my personal plane. Each has the big ear custom molds on them. Very satisfied with them. The Bose ear pieces did not work well. I constantly had to adjust them during flight. The Big Ears stay in place an md I forget they are there, even during 4 hr + flights. They are a little stiff at first, but after a few hours flying with them they feel great.

15. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Thank you so much for sharing this! We’re thrilled to hear your Big Ear molds are working so well with both of your Bose ProFlight headsets. Knowing they stay comfortable and secure, even on 4+ hour flights, is exactly what we hope to hear.

We truly appreciate your support, and we’ll be here whenever you need us. Fly safe!

Bedømt til 5 ud af 5 stjerner

Years of Great Fit and Comfort

I’m on my second set of Big Ear plugs. This most recent set was to help with noise on the pool deck during indoor swim meets. Had a couple of coaches who liked to wolf whistle!

This time around, the whole process was remote. Used a mold making kit, which was simple and mailed it off. The resulting ear plugs fit perfect and do a great job.

I use these when driving with top off the Jeep, at the range, and will be using them for college swim meets.

Highly recommend the ear plugs and the company. Can’t go wrong!

14. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Stephen, it means a lot to have you come back to us for a second set! We love hearing that your Big Ear plugs have become something you can count on, whether you’re on the pool deck, driving the Jeep with the top off, or spending time at the range.

We’re also really glad the at-home mold process was easy and your new plugs came back with a perfect fit. And we definitely got a smile out of the wolf-whistling coaches!

Thank you for continuing to trust us, Stephen. We’re grateful to have you as part of the Big Ear family and hope your plugs serve you well for many years and adventures to come. Enjoy those college swim meets, and if you ever need anything, we’re always here for you!

Bedømt til 5 ud af 5 stjerner

Excellent customer service these…

Excellent customer service these earplugs are really work

12. september 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Diane, thank you for the kind words! We’re so glad your earplugs are working well and that you had a great experience with our team. We truly appreciate your support and are always here if you need us!

Bedømt til 5 ud af 5 stjerner

This is my second set of ear plugs

This is my second set of ear plugs. I use them everyday. They fit well and are comfortable. Would recommend them to anyone.

5. september 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Paul your kind words mean the world to us. We work to create the best products and ensure that individuals like yourself are safe and comfortable.

Bedømt til 5 ud af 5 stjerner

Great Product, Transparent Process, Honest Pricing

Great product, friendly customer service, and honest prices for the benefits their products provide to a person's hearing health.

The whole process, from getting information about the right product to choose, to ordering the desired product, was seamless. They personally reached out via phone to discuss things with me and, after that, Big Ear sent out the molds in no time.

Once they received the molds back from me, they immediately informed me about the whole process and especially the waiting times I could expect.

I hereby quote, for June 2026: "It is usually a 35-40 business-day turnaround time from receiving the molds. However, the build time can change at any time, due to this being a custom-molded product."

In my case, they informed me it was going to take a little longer during the above-specified time window, and I was completely fine with that.

Personal take: If you're in a rush and cannot afford to wait, don't complain if it takes a tad longer than what you hoped for. They've made it crystal clear from the beginning. I understand everyone's different, but transparency is definitely on their side, and they certainly didn't try to hide anything from me during my experience with them.

With this being said, I can happily recommend Big Ear and will be back in the future.

4. september 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Mattia, thank you so much for your kind words. The process to build them does take a very long time and ensures that we can build a phenomenal end result that last for years, your personal take is spot on and we are so grateful for the time you took to write such a thoughtful review. Thank you again.

Bedømt til 5 ud af 5 stjerner

Awesome product and service!!

First, the product is super! I have started using the big ear in 2006 and am still riding and using them. I have had 2 sets, the first one gave me almost 10 years of service before I broke the connecting wire (because I took off my helmet the wrong way and snagged it. That is my fault). I purchased a fresh set and continue to wear them anytime I ride. Yes, ALWAYS!! Even if I do not power them up. Not only is the product awesome, but the service is also superior to anything I have encountered. You call, talk to a human, and get answers right away. Seriously, I would never ride without these in my ears, and this IS the product I choose for that purpose. Thank you Big Ear for making my ride safe and more fun.

4. september 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Thank you so much for being an incredible member of the Big Ear family for nearly 20 years and thank you so much for taking the time to share your experience. Our hearing protection and each individual we work with ensures we can make the world a better place.

Thank you for making this possible and sharing your experience.

Bedømt til 5 ud af 5 stjerner

Purchased for use while riding…

Purchased for use while riding motorcycles. 5 days after receiving I departed on a 16 day 4000+ mile trip. Some days I had my ear plugs in for 6 or 7 hours, no ear pain. Yes they are expensive but what is your hearing worth, I wish I had purchased years ago. These are the best I have used and you can swap the filter so you can use them for anything from shooting to a concert.

6. august 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Jeffrey, we are so excited that your custom earplugs are working great for you. We aim to build them for those exact uses and to be put to the test in all manner of environments. We are extremely grateful for your review and we look forward to hearing more about your adventures soon.

Bedømt til 5 ud af 5 stjerner

I got my first set of Big Ears almost…

I got my first set of Big Ears almost 20 years ago. I used Big Ear in Iraq and nearly 100,000 miles on two bikes. My dog killed them, Stone brought them back to life. I upgraded 4 years ago and these new ones are so small and clear sounding i'm a customer for life!

21. august 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Keith, thank you so much for your service. And thank you so much for your kind words here. I'm so grateful and excited that we are able to help you protect your hearing. It's always a pleasure speaking with you and we look forward to the next 100,000 miles.

Bedømt til 5 ud af 5 stjerner

Great product

Great product, I use their dual filtered custom ear plugs every day at work and have for the last ~3 years. I fly helicopters and they are absolutely great for aviation in general. They are marketed as specifically for motorcycles but work great if you need to be able to make out what people are saying on radios in a loud environment. They bring down the ambient noise level just enough that even if you have a really bad radio you can figure out what’s being said. The custom molds make them comfortable all day, and they fit fine under Bose/lightspeed headsets.

Just recently contacted them with questions about maintenance and grabbed an extra pair just in case, appreciate their customer service as well!

18. august 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Thank you so much for your kind words. Your hearing is so vital to what you do as a pilot and we are so pleased that we can protect it. Your kind words mean the world to us, because of individuals like you the world is a safer and healthier place and we are so grateful you took the time to share your experience.

Bedømt til 5 ud af 5 stjerner

The Big Ear team has been great to work…

The Big Ear team has been great to work with. They are able to come onsite to our manufacturing location to fit employees for custom ear plugs right at work. The ear plugs work great and everyone who has a pair likes them. I would highly recommend the product and working with the Big Ear team!

6. august 2026
Uopfordret anmeldelse
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Besvarelse fra Big Ear

Rebecca! It's such a honor, thank you so very much for taking the time to review Big Ear. We love visiting Tonowanda and Alkegen. You and the team have always been welcoming and kind and we are so grateful for the opportunity.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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