Customer service is phenomenal, especially Helen Tang! Helen contacted me prior to shipping regarding my shipping address with a possible problem; I live on a borderline of 2 towns, new community so... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When I placed my order with Biganydeals, I was informed by their Support Team that two of the items ordered were no longer available. Support team member, Helen Tang, informed me of my options in rep... Se mere
I realized that I didn’t get a confirmation email after I spent an hour pouring over all of the beautiful designs and had selected several. I contacted customer service to inquire about my order and... Se mere
I thought I was missing one packet of diamond. I contacted the service department and Helen responded within 12 hours. She told me exactly what was needed. I sent the information. I then found the pac... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have been ordering from Biganydeals…
I have been ordering from Biganydeals for over a year now, they always have new selections and are happy to help with any questions or requests you may have. There products arrive quickly and are of a high quality.
I've been ordering from this company…
I've been ordering from this company for a couple of years now & their service has always been excellent. Any time I had a question, the response was quick & extremely polite & helpful. I will continue ordering from them. I don't even look at any other companies any more because I know BAD is the best.
Customer concerns
I have ordered many times from Biganydeals and I am satisfied with the results. My last order had problems with timing with Covid and the Chinese holiday plus an item being discontinued. I contacted customer service and have received numerous responses helping me deal with the situations. It always takes time to receive my order which I am accustomed to. My order arrived and the company has offered me a complimentary product and coupon as a thank you for my patience. Good customer service for me! I plan to continue my purchases with this company. Thanks Biganydeals!
This is such a scam so i did a review …
This is such a scam so i did a review that i didn't not get packages or email of delivery 10min later email from them said they was so sorry and give me invoice so i send nomore response and now i cant log in to my account says my email dnt excest and blocked me from emails lol
The customer care worker
The customer care worker got back to me really quickly as I wasn’t sure what happened to my order as it says about 2 weeks to deliver but it has been 4 weeks so I emailed them
I ordered Jan 13 and I still haven’t…
I ordered Jan 13 and I still haven’t received my order… I don’t know how to contact the company. I want the product… but if I don’t receive it I will cancel payment.
I have done two of my five so far
I have done two of my five so far. They have come out nicely. I recommend this website for their prices are great. I received my kits in time and they are complete with all I needed to finish my pictures.
I ordered back in January and never got…
I ordered back in January and never got an email regarding my order. I had to repeatedly send emails and messages to find out where my order was. I've ordered from this company before and never had any problem.
What went wrong you said
What went wrong you said. I never received my diamond dotz (2). Sent three emails with NO response!!!! Wake up to yourselves. This is a scam!!! First time I have used these company. Lynn
Perfect product and excellent customer…
Perfect product and excellent customer service, will order again soon.
Excellent service
Excellent service, good product. I love diamond painting!
Received the diamond painting
Received the diamond painting, it is easy to operate and very beautiful
All of my paintings arrived on time and…
All of my paintings arrived on time and love them all. This company keeps you updated all the way , very good company.
This company answers every email…
This company answers every email without hesitation and is quick to resolve any problems. Great products and service
help with changing an order
I order a lot from you and have been satisfied with all your products . this is the 2nd time i wanted to change an order and you always came through to help me out.
thank you for all your help.
Love it..
I have ordered from Biganydeals a few times now and have always been very happy with my purchases. I like very much that I can track my order from the time it ships and have always been suprised at how quickly it gets to me. I love doing the diamond paintings. When ready to order more this is the place I will come to. Customer service is very nice and helpful. They are wonderful! Very Happy!
I ordered some of their products about…
I ordered some of their products about a month ago and haven’t received them and no one will answer me,I’ve ordered from other companies and got them back in few days ,I am so disappointed!!!
Communication was great
Communication was great! Received the order quickly and kits look great. Such a great selection to choose from!
I love the customer service
I love the customer service. I made a mistake in my order, was totally my goof, but they promptly helped me fix it.
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