Almost 4 weeks since I placed my initial order and a shipping label still hasn’t been created. I’ve been back and forth with customer service, who keeps telling me “don’t worry! You will get it soon!... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a kit from them and paid in advance. After 4 weeks I received an email that the kit is ready and will soon be sent to me. This is now more than 4 weeks ago. I contacted them via email and g... Se mere
Ordered 2 jerseys 2 months ago and received only one. Quality seems good. Have been writing several times to get a tracking number for the remaining one or even a similar substitute without any good... Se mere
DO NOT BUY FROM THIS COMPANY. I bought a jersey as a gift for a friend. Their sizing chart is completely off, and the jersey did not fit. Friend contacted the company about an exchange, they said they... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Your one stop shop for Affordable Cycling Apparel & Accessories, without compromising Quality. Rated number 1 in 2018 for most unique Cycling Apparel Online. We carry various cycling products ranging from Cycling Apparel, Cyclist Accessories and Bicycl...
Kontaktoplysninger
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Dårlig
503 anmeldelser
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These bike jerseys are fantastic!!!
I absolutely love Bicycle Booths products! I have ordered 7 bike jerseys from Bicycle Booth and they are so awesome! Comfortable, good looking and adding the zippered pocket is a game changer since I put things like drivers license, medical insurance card, car keys in it knowing I have no chance of losing them. Their designs are unique and fun! I screwed up my last order and the customer service I got to straighten out my screw up has been simply outstanding. I HIGHLY recommend Bicyxle Booth!
2. august 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi there,
We're pleased to know that your experience with us was a good one. Thank you for taking a moment to post a review. Your kind words are greatly appreciated, and we hope we can see you again for your future orders.
Bicyclebooth
Besvarelse fra Bicycle Booth
Hi David,
I'm sorry if your experience could've been better. We are committed to providing high-quality services, and we take your feedback very seriously. We'd like to discuss your experience in detail to see how we can improve our process. Please contact us at sales@bicyclebooth.com
Bicyclebooth
Besvarelse fra Bicycle Booth
Hi Barbara,
We’re so glad you had a good experience.Thank you so much for the wonderful review. We're very happy to know that you had enjoyed our products and services. We are so happy to see your review
Bicyclebooth
Besvarelse fra Bicycle Booth
Dear Nicci,
We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are thrilled that you loved your experience;
We are aware that we are having some issues in regards to the shipping time frame and we were doing our best to improve it. So thanks for your kind words and we look forward to seeing you again.
Bicyclebooth
You can't beat the quality of Bicycle…
You can't beat the quality of Bicycle Booth Jersey's. I have compared them to the higher End ones like Rapha and Castelli and there isn't any major difference besides being 1/3 of the price.
30. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi Jamal,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Bicyclebooth
BEWARE OF THIS COMPANY.
BEWARE OF THIS COMPANY.
This is their scam:
Pretend to be an American Company
Make fake reviews
Drop ship garbage product from China
Don’t ever answer the phone
Tell people they can only return the product to Canada so the shipping would be too costly to send it back
Don’t allow UPS or Fed ex – only allow USPS and make them send it to a PO Box
Never pick up the items at PO box – try to drag it out over 60 days
Don’t refund the money
UPDATE AUG 16 2021
Notice how their response to this is generic and does not address any of my points. I have over 10 emails and still no refund. DO NOT BUY FROM THIS COMPANY. I BELIEVE THE POSITIVE REVIEWS ARE ALL FAKE.
29. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi Matt,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers.
We’ll work with you to resolve any issues as quickly as possible.
Bicyclebooth
My latest order was jersey #4 and 5
My latest order was jersey #4 and 5. Why am I a repeat customer? Great jerseys, well made and huge selection and options. It is true that the service is personal and very helpful even with added requests and changes. They really try hard to make it work and despite Covid they've been able to deliver when they said they would. I know I'll be ordering more from them. Thank you BB!
29. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi Andrew,
Thank you very much for such a great review! We work really hard to offer the best kit and services we could. So we are happy to see that you were one of our repeating customers. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
Bicyclebooth
I've had the pleasure of making several…
I've had the pleasure of making several orders with BB and in each case they have been ahead of expected delivery and the quality is superb.
A great company with great personalized service.
Frank Cottle
28. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi Frank,
Thank you so much for the wonderful review. We're very happy to know that you had a wonderful experience with us. Our products are handmade to ensure that our customers will have the best we could give. We have also made sure to deliver the parcels on time for your rides.
Thank you so much!
Bicyclebooth
Jerseys with Great Designs
I found bicyclebooth.com more or less by accident while searching for bike jerseys generally. I got a huge chuckle out of the inventive slogans on their jerseys as well as their designs. Pricing was well in line with other jerseys I have purchased. I decided to get a head start on Christmas shopping and ordered a jersey for my sister-in-law with the "If I Collapse, Can Someone Pause My Strava?" That is soquintessentially her. I can't comment on the fit since she is much smaller than I am but coincidentally, my wife had my daughter buy me the "Training Because Zombies Get the Slow One" in the brown /beige combo. They are absolutely right to recommend you size up 1 size. The XL fits perfectly, not too snug around the chest and shoulders but not so billowy so as to resemble a sail. I especially like the larger elastic waistband that is akin to a ski jacket's powder skirt so that the jersey won't ride up. My other jerseys, all quality items themselves utilize the simpler stitched and folded over elastic band. I also like the larger zipper pull that is much easier to use. The colors are vibrant and the material breathes nicely so that even in 90 degree F weather I can feel air moving through the fabric. It's still hot air, but at least I'm not feeling like I'm in a sauna while riding. Heat stroke isn't my cup of tea. I think the biggest test is whether the colors ever fade. I have one jersey that I've had for ages whose colors at the shoulders and back have faded but I figure if I rotate the usage of all of them, fading should be minimized. Hopefully it never happens.
As for those criticizing delivery times, okay while the company is Canadian, HQ'd in Ontario, the jerseys are actually fabricated overseas. My order was placed in June and I received it about mid July. Given that it is coming from overseas and when you consider that we can't even get computer chips to build cars, 4-5 weeks waiting for a bike jersey is really nothing to get upset about. At least for me I would have no trouble recommending their jerseys.
27. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Dear Norbert,
Thank you so much for your one great feedback and for taking the time to post this review.
It's our customers that allow us to constantly improve the way we do business, one of which we're really proud of, the quick response time you've been experiencing. I'm so glad you're happy with the website we designed for you.
Additionally, since your review was so great, would you mind if we repost it to our social media outlets? Your story is exactly what we're trying to create and would love to show people that we are taking one step closer to achieving our goals.
Thanks for the 5 stars!
Bicyclebooth
Love the fit and quality of the jerseys…
Love the fit and quality of the jerseys that I ordered. Pricing is good for the quality of the product. My only suggestion would be to increase the optional pocket zipper length to more easily fit a phone. I’ve already ordered a few long sleeve jerseys and shorts. Can’t wait to receive them
27. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi C, We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
I also want to thank you for your suggestions. I'll be sure to relay your message to our head department for evaluation.
I'm glad we were able to meet your expectations!
Bicyclebooth
Responsive and quality …
I have purchased from Bicycle Booth before and consistently they are responsive and provide wonderful customer service. I needed some customization and they were happy to help me get my order through. Definitely a quality product and service.
27. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi George, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Bicyclebooth
Love my #beeamazing jersey got one for…
Love my #beeamazing jersey got one for my Bestie too! Great fit great bee positive vibes 🐝🐝
26. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi Dolly, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
Bicyclebooth
Very friendly and polite company. Nice products.
It took some time te receive the items. But I am very happy with the jacket and the glasses. Nice fabric en good quality.
The communication was always very friendly and polite. The react almost immediately.
26. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi Xavier, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
We're happy that you're happy, and we're looking forward to your next visit.
Bicyclebooth
Original items were too big
Original items were too big. They were able to exchange my items with no issues. Communication was very responsive. The turnaround was lengthy but I can’t fault them for issues outside of their control. I would buy from again.
21. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi Robert, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Bicyclebooth
Overpriced for the quality....... bummer!
Well... I have to say I like the fit of the shorts! But!! They are some of the thinnest I have ever wore and the single colors (I have the navy) are only sublimated on one side! So when the have any stretch you can see the white coming through and they look faded! And this is the first time they have been used...
16. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi Steve, we would like to apologize for your negative experience with our product. We'd like to learn more about your specific situation and make things right. If you wouldn't mind sending us an email at sales@bicyclebooth.com at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business
Love the jersey
Love the jersey! It arrived quickly and was of great quality!
15. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi Dan, For you to say "Love the jersey!", makes our day! Thank you for such a fantastic review and for praising the quality of our products. All of us at Bicycle Booth are grateful for your business with us. We wish you good health and safety!
Bicycle Booth
I STILL do not have my order
I STILL do not have my order. All I am being told is it is "on its way". When I track it, it shows it has been in my city but stops there. WTH? So frustrating, first and last time I buy from here.
13. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi Rose,
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
We have checked on your order and found out that your order has been shipped out on July 3. This means your order has been in transit for just 8 business days.
Please be informed that the standard shipping fee you have paid takes 15-20 business days to deliver.
We do understand that it is frustrating placing orders online but we can assure you that we deliver our parcels on time. Your patience is much appreciated.
Bicycle Booth
great help troubleshooting ordering…
great help troubleshooting ordering issues caused by the browser, and helping me with a previous order
12. juli 2021
Uopfordret anmeldelse
Besvarelse fra Bicycle Booth
Hi Zachary, Thank you for the 5 stars! It’s so great to hear that you loved our products and services. Hope to see you again soon!
Bicycle Booth
Cadeau de fête à mon conjoint ..il adore
12. juli 2021
Besvarelse fra Bicycle Booth
Hi Isabelle, We are thrilled to have you as part of the Bicyclebooth family! We are so happy to hear that your husband really likes your order. Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
BicycleBooth
Love the selection!
8. juli 2021
Besvarelse fra Bicycle Booth
Dear David, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Bicycle Booth
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.