BetweenBox Anmeldelser 411

Entirely trustworthy, fast, and very helpful!

Tried to ship 4 bottles of wine from France to UK - parcel from grower refused by BetweenBox because hidden away at number 20 in their list of prohibited items on their FAQs is ... alcohol - 70 euros wasted sending items to them that their website doesn't make plain that they don't ship

quick turnaround time! great service =)

First time using betweenbox, easy to deal with and fast shipping!

Really expensive, but efficient and my package came super quickly.

Great fast service

Awesome! Super reliable and comes through every time! Will continue using as long as this level of service continues! Thanks!

Great and fast service! Their site was giving me an error when trying to pay but I contacted them on WhatsApp and they responded very quickly to my issue to provide a workaround. Will use again!

The service is absolutely perfect! I recommend 10000%

Ordering from across the ocean from someone who doesn't ship here made simple.

Great packaging, quick correspondence and fast delivery. You get what you pay for. The only problem is the information about what it actually costs. Required insurance, fees etc add up to much more than what the price estimations on the webpage tell you. If just that information would be added, this would be a perfect service.

Amazing company!!! Shipping was faster than expected thank you!!

I was a tad confusing and they worked everything out even with a seller not sending my second item. The item I did get came in a week! It was repackaged so nicely! Thanks a bunch!! Will recommend!

~ Nyann

Amazing service, very quick and painless shipping

I had purchased a display figure (which are extremely delicate) so I opted for protective shipping to insure that my item arrived to me safely. Instead, I received a badly damaged, broken and lazily packed item that left me heartbroken. I don't understand how things got this bad. The shipping box itself is in decent condition, but the figure's box was caved in and the plastic mold was absolutely torn and in pieces. Due to this, the arms of my figure had broken off and I've had to repair it myself with glue.

I can understand the possibility of it not being your fault, that due to the manufacturer's poor plastic mold and lack of safety precautions, it's was more susceptible to break. However, what I don't understand is if the figure arrived like this to your warehouse and you aren't responsible for the damages, WHY didn't you communicate this with me that it was damaged??? You took it out of its box and took a picture, sure, but it wasn't the best of quality to identify any faults on my end. The bubble wrapping was weak and most of the air cushions were deflated. I'm so disappointed and it's a shame because the customer service communication and process itself was quite adequate. In fear of having future purchases arrive at my doorstep in pieces, I won't be using this service again. I'm simply unwilling to take that risk.

Great service and speedy dispatch of my parcel to me in Australia.

Had my largest shipment with them so far consisting of a multi-package consolidation. The items were packaged very well, transit time was fast and the items arrived in perfect condition. Can't ask for much more than that

Great service, hassle free and very prompt.

I had a very pleasant experience with their parcel forwarding services. Very Straight forward and simple to use platform, EXTREMELY reliable to receive consolidate and offer various options for shipping your parcels from lowest cost to highest and dependable courier choice. Always available to take your calls and explain specially if you are a first timer like me this is a very important aspect for parcel forwarding service that you do not know them well.

Will do business again for sure and thanks for great service.