We were warmly greeted as we entered the shop. Adina was super helpful from the start. We knew what we needed as had researched before purchase. She explained our options. We had purchased and complet... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We were warmly greeted as we entered the shop. Adina was super helpful from the start. We knew what we needed as had researched before purchase. She explained our options. We had purchased and complet... Se mere
Virksomheden har svaret
Adina guided me when I had confusion in choosing a mattress and stayed beyond her usual working hours to get us through the purchase as there were some glitches in the payment process.
Virksomheden har svaret
We where met at store by Tyler who made us feel very welcome We where looking to replace our bed of 12 years wonting the same he was very knowledgeable as the bed was no longer made he showed us the... Se mere
On the day of purchase the whole experience was a very pleasant one, allowing us to take our time and get all the details from a very helpful manager. Sadly the delivery was not quiet so efficient,... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Unit 29, The Orchard Centre, OX11 7LG, Didcot, Oxfordshire, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Your colleague showed us the collection in our price range and was very patient helping us choose the colour. He was friendly, personable and knowledgeable. It made buying a new bed an enjoyable experience
We are really pleased with our new ochre coloured sofa bed. Looks v. contemporary and is solid, well designed and we feel represents great value for money. It was delivered on the date they said and the comms were good to let us know a pinpoint time of arrival. Gary and Warren did a great job of bringing it into the property. the bonus is that it's come just in time for us to accommodate our extra guest more comfortably. We spotted the sofabed on display in Benson's Didcot where the sales guy is very helpful, going above and beyond to give good advice on their products.
Awful service and avoid telling the terms of comfort guarantee. I went in the store and was only shown and encouraged to buy mattresses over £1,000 but was told not to worry as if you don’t like it you can pay extra for the comfort guarantee. My mattress arrived and I didn’t like it so went into the store to exchange and was told you had to exchange for the same price or more expensive with a 10% additional charge of the price of the original mattress. When I said I was never told this in the store I was told it’s not their problem they choose not to tell you this as it’s in the small print in the aftercare email. I bit the bullet and went to choose a new mattress losing out on £300 and having to pay an additional £200 along with also having to pay the £49 delivery charge again. When my mattress was due to deliver I called and was told the store hadn’t transferred my finance so my delivery was cancelled. Have told everyone I know not to use this store
Excellent advice and service. Especially from manager Tyrone
They have a variety of specifications to suit whatever you want. Great place!!!
the assistant spent along time making we got wot we wanted
Can’t of asked for better help to choose see the right Bed
the team was very friendly and professional, providing a good advice.
Very clear in their explanations.
The young man was very helpful he went out of his way to find what I wanted
Excellent member of staff. Really impressed and not at all pushy. Explained everything clearly
Got what we wanted with excellent service from youngman. Customer service was amazing thank you 👍😊
We were served promptly and efficiently by a pleasant assistant who quickly helped us choose and buy a mattress. He also arranged delivery and recycling of our old mattress without any fuss. Well done Bensons!
We did not feel pressured and although we had chosen the mattress at the displayed price the salesman then informed us it was actually cheaper than displayed by nearly £140 so very happy indeed
In the Didcot Branch, Tylor was very knowledgeable, helpful and made us feel welcome. It was a very enjoyable buying experience.
Bensons for Beds needs to ensure there is parity between the stores and online. Stores are often put in difficult situations as there are online flash discounts which stores don't have access too. There are other cashback providers such as TopCashback which are online only so limiting what stores can do.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.