Paul was terrific in advising and guiding us through the great selection of beds. He was professional, helpful and great fun. The selection of beds was fantastic, and we had some great offers included... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The showroom had a good section of beds. The sales person was knowledgeable and gave us good advice without feeling pressurised to buy. The delivery was on time and the men put the bed together fo... Se mere
Virksomheden har svaret
From the moment we entered shop the salesman (Dev)asked if we needed any help.myself and my daughter where only into have a look at ottoman beds and salesman was really helpful showing us all the diff... Se mere
Virksomheden har svaret
Kristine ( Kilmarnock store) who advised me was great, really helpful and friendly. Talked through all the options and helped me put together the best option for me. Would highly recommend.
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Kilmarnock655
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
7 Armour Street, KA1 3HT, Kilmarnock, Ayrshire, Storbritannien
- 1563524958
4,8
Fremragende
246 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful Experience
We were helped by Isobel in the Kilmarnock store. Absolutely lovely person and helped us out a lot. She is very knowledgeable and helped us pick out the ideal bed.
8. juli 2024
Good communication
Good communication. Kept up to speed with delivery time. Arrived promptly and took items to where I needed. Friendly and helpful. So far, good product.
2. juli 2024
Purchased a mattress
Purchased a mattress - Fay the salesperson was amazing in helping me find the perfect one to suit my needs as having issues with pain. Got it home and unfortunately it was damaged - not an issue - the replacement was delivered by Fay and a manager from another branch that same evening and faulty one taken away. Following morning Fay called to see how everything was - no pain! Excellent customer services and after sales - won’t hesitate in recommending Bensons to family and friends and using again! Thanks Fay!
5. juli 2024
Uopfordret anmeldelse
Great friendly service
19. juni 2024
Excellent customer service!
19. juni 2024
Very helpful and pleasant
The sales girl was extremely helpful in helping me choose a mattress. She made me aware of special offers and explained the different types of mattresses. Eleanor made everything so simple and easy from start to finish.
25. maj 2024
New bed and mattress
Our sales advisor was Darren, store manager. He was super helpful and helped us choose the bed and mayoress of our dreams. He applied is punts where he could to get us the best deal. Thank you.
15. april 2024
Excellent Knowledge
The shop assistant was very knowledgeable about the product we were interested in and offered us other similar alternatives. She explained the ins and outs of our financial agreement and offered different time scales and payment options. Overall we were extremely impressed by our assistant.
15. april 2024
the person dealing with us was very…
the person dealing with us was very knowledgeable in the mattress situation,made us feel at ease,the lady was called fay at the kilmarnock branch of bensons.she did her best to give us a good deal.
8. april 2024
Staff were very helpful and discussed…
Staff were very helpful and discussed all the options available for the bed and bedside table that we were looking for.
4. april 2024
Witholding customer money
Poor experience. Ordered a bed and mattress, initially friendly helpful staff..no terms and conditions seen, nothing signed. Had to change the order due to height of bed and access needs (did not know the mattress fitted inside the bed base losing vital inches). When we mentioned changing the order the attitude of stephen the sales person and Darren the manager totally changed. The first thing out his mouth in a rude aggressive tone was "well theres a 20% cancellation charge" this was not explained at the time of purchase. Please do not be fooled by initial 'great customer service' as when things are not straight forward they become defensive and rude rather than helpful.
31. marts 2024
Uopfordret anmeldelse
Friendly staff on both occasions and…
Friendly staff on both occasions and extremely helpful. Looking forward for my new bed to arrive!
4. marts 2024
Friendly and helpful
Staff were very friendly and helpful, not pushy at all. Whole process easy and understandable. Given plenty of time to make our choice.
16. februar 2024
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