Very friendly and knowledgeable staff that allow you to wander around the shop trying as many beds as you like at your own leisure. All they do is ask you very quickly if you need any help or any furt... Se mere
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Se, hvad kunderne siger
From the moment we entered shop the salesman (Dev)asked if we needed any help.myself and my daughter where only into have a look at ottoman beds and salesman was really helpful showing us all the diff... Se mere
Virksomheden har svaret
Paul was terrific in advising and guiding us through the great selection of beds. He was professional, helpful and great fun. The selection of beds was fantastic, and we had some great offers included... Se mere
Virksomheden har svaret
First class customer service, no pressure to buy which is rare in sales and very welcomed. We weren’t sure which options to choose and salesman advised us on both choices. Salesman was knowledgeable a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Kilmarnock655
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
7 Armour Street, KA1 3HT, Kilmarnock, Ayrshire, Storbritannien
- 1563524958
4,8
Fremragende
254 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
New mattress
Dev, the salesman was very helpful. He listened to our needs and guided us through our options. At no point did we feel pressured into making a decision, and we are looking forward to delivery of our new mattress.
2. maj 2025
Besvarelse fra Bensons For Beds - Kilmarnock655
Thank you so much for your feedback! We are thrilled to hear that Dev provided you with a fantastic shopping experience. Our team strives to make sure each customer feels supported and informed. We can't wait for you to try out your new mattress!
Sleep well, Team Bensons💜
Amazing service
Amazing service. Friendly, helpful, knowledgeable. Couldn't do enough for us. Would definitely recommend to friends and family.
19. april 2025
Besvarelse fra Bensons For Beds - Kilmarnock655
Hi,
Thank you for the great feedback for the staff and store, much appreciated and I am very happy to hear how positive an experience you had in our store.
Kind regards,
Darren
Friendly knowledgeable staff
13. april 2025
Besvarelse fra Bensons For Beds - Kilmarnock655
Hi Gillian,
Thank you for the kind feedback and visiting our store.
Kind Regards,
Darren
Great service
I have nothing but praise for Fay she understood the needs and situation and gave me all the options and help that I needed to get the best for the budget I had customer service has been first class so far can’t wait till my new bed arrives
9. april 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Kilmarnock655
Hi Steevo,
Thank you for the great feedback for our Fay. I will make sure she gets to hear this. Thank you also for taking the time to come into our store.
Kind Regards,
Darren
Helpful staff
15. marts 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Kilmarnock655
Thank you for this amazing review Judith. Sleep well, Megan at Customer Care
The excellent customer service from…Isobel
The excellent customer service from Isobel who was very patient in taking time to find the best beds suitable. A credit to your team.
20. marts 2025
Besvarelse fra Bensons For Beds - Kilmarnock655
We appreciate you highlighting the excellent service you received. We are so glad to hear that our team member took the time to help you find the perfect beds. Take care, Megan at Customer Care
No hard sale and assistant answered any…
No hard sale and assistant answered any questions I had and was really helpful.
20. marts 2025
Besvarelse fra Bensons For Beds - Kilmarnock655
We're happy to hear that our assistant was helpful and provided a no-pressure experience. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
Really enjoyed the atmosphere of the…
Really enjoyed the atmosphere of the showroom the staff were helpful and friendly
11. marts 2025
Besvarelse fra Bensons For Beds - Kilmarnock655
We appreciate you taking the time to share your experience. We are so glad you enjoyed the showroom atmosphere and found our team helpful and friendly. Take care, Megan at Customer Care
Fay was extremely helpful and friendly.
Fay was extremely helpful and friendly.
31. januar 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Kilmarnock655
We're glad to hear that you found our team member helpful and friendly. We appreciate your positive feedback, Megan at Customer Care
A friendly staff member who introduced…
A friendly staff member who introduced herself as Isobel approached us on entering Bensons for beds to welcome us in the Kilmarnock store. She gave us information on the bedroom furniture that my wife and I were looking at, before leaving us to browse. The store was well stocked with plenty of choice and options available, with a 20% discount on offers to purchase over a certain amount, there was also interest free credit available. We eventually settled on a new mattress, Isobel talked us through our purchase, including offering a deal which we accepted. Overall it was a good experience, Isobel knew her products well and answered all question we asked. We are very happy customers.
29. januar 2025
Besvarelse fra Bensons For Beds - Kilmarnock655
We're happy to hear that you had a good experience in our store. It's great to know that our team member was helpful and informative while you were choosing your new mattress. We appreciate your positive feedback, Megan at Customer Care
Prompt friendly customer service
23. december 2024
Besvarelse fra Bensons For Beds - Kilmarnock655
We are so glad our customer service was prompt and friendly for you! We appreciate you taking the time to share your positive experience with us.
Take care,
Megan at Customer Care
When I walked into the store I wasn’t…
When I walked into the store I wasn’t pounced on right away. I was allowed to wander round the store myself. Kristine knew what she was talking about and soon found out what I was looking for
23. januar 2025
Besvarelse fra Bensons For Beds - Kilmarnock655
We're happy to hear that you appreciated the shopping environment and the assistance you received. Thank you for sharing your positive experience with us, Megan at Customer Care
Excellent staff who are more than happy…
Excellent staff who are more than happy to help you choose which bed is best for your needs and get you the best deal they can.
14. januar 2025
Besvarelse fra Bensons For Beds - Kilmarnock655
We appreciate you sharing your positive experience! We're so happy to hear that our staff were helpful in assisting you to find the perfect bed for your needs.
Take care,
Megan at Customer Care
The friendly atmosphere
The friendly atmosphere, the knowledge of the saleswoman. Genuine interest in what we were looking for.
Efficient ordering, with delivery date available before transaction completed. Reassurance that old mattress would be removed.
In all a pleasant experience.
14. januar 2025
Besvarelse fra Bensons For Beds - Kilmarnock655
We're delighted to hear about the friendly atmosphere and the saleswoman's knowledge. It's great to know you felt a genuine interest in your needs and that you found the ordering process efficient. Thank you for sharing your pleasant experience, Megan at Customer Care
Good advice given
Good advice given. No pushy sales technique . Plenty of time offered to consider choice.
10. januar 2025
Besvarelse fra Bensons For Beds - Kilmarnock655
We're happy to hear that you felt well-supported during your decision-making process. Thank you for sharing your positive experience with us, Megan at Customer Care
Lovely experience
Lovely experience. Thanks for giving us a good experience and best deal on the mattress and bedframe
9. januar 2025
Besvarelse fra Bensons For Beds - Kilmarnock655
We're happy you had a lovely experience and appreciate you mentioning the great deal we offered on the mattress and bedframe. Thanks for your feedback, Megan at Customer Care
Darran
Our assistant Daran in the store was professional and full of expertise knowledge on what we were looking for, without being overbearing, giving us plenty of time to think of our purchase. First class service
29. december 2024
Besvarelse fra Bensons For Beds - Kilmarnock655
We appreciate your feedback! We're happy to hear that our assistant provided professional service and expertise without being overbearing, and that you had ample time to consider your purchase.
Take care,
Megan at Customer Care
Had a really positive experience…
Had a really positive experience purchasing a bed frame and mattress. Darren was really helpful and attentive. I was really impressed.
31. december 2024
☆☆☆☆☆ BENSONS ☆☆☆☆☆
Everything went smooth from start to finish great experiance from store to the delivery team. Great service ,
30. november 2024
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