Great service from store to delivery. Replaced our 13 year old mattress ( also bought from Bensons).. with like for like, a supremely comfortable Sealy top of the range mattress. Have slept really w... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 5a The Peel Centre, St Anns Way, GL1 5SF Gloucester, Gloucesteshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bed arrived with a large tear in the base fabric. The mattress had small mark with a pinhole in a most prominent position. Three walls in the hall / stairs/landing all had scuff marks as a result o... Se mere
Virksomheden har svaret
I was very happy with the service Benson For Beds gave me from the moment of walking into the shop , with the very professional way in which I was helped choosing the right mattress to the ordering a... Se mere
Virksomheden har svaret
Beautiful bed.Looks so nice and elegant in my bedroom. Guys were lovely and did their job perfectly well as told by my daughter because I was at work.The guys at the shop were very nice.Advised me w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Gloucester370
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 5a The Peel Centre, St Anns Way, GL1 5SF, Gloucester, Gloucesteshire, Storbritannien
- 1452308821
4,7
Fremragende
354 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Personalised sales technique to help us make the right decision for us, efficient service
The choices available and being given time to try out the various mattresses and pillows to suit us efficient service and excellent delivery service. Helpful staff
22. juni 2026
Besvarelse fra Bensons For Beds - Gloucester370
We're so pleased you found our choices helpful and appreciated the time given to try mattresses. We're glad our staff and delivery service were excellent!
Team Bensons
Great company great service
I was very happy with the service Benson For Beds gave me from the moment of walking into the shop , with the very professional way in which I was helped choosing the right mattress to the ordering and arranging the delivery.
Everything happened as I was told the delivery was on time and the delivery men were courteous and very respectful of every aspect of the delivery. I would not hesitate to use Bensons For Beds for any further purchases and would throughly recommend them.
18. juni 2026
Besvarelse fra Bensons For Beds - Gloucester370
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful guidance and that the delivery was handled with care. Thank you for your kind words and recommendation!
Team Bensons
Beautiful bed.Looks so nice and elegant…
Beautiful bed.Looks so nice and elegant in my bedroom. Guys were lovely and did their job perfectly well as told by my daughter because I was at work.The guys at the shop were very nice.Advised me well which bed was the best one.Good customer service. I will definitely purchase from Benson Bed in the near future.
14. juni 2026
Besvarelse fra Bensons For Beds - Gloucester370
We're so pleased you love your beautiful and elegant bed! We're also glad our team did a perfect job. Thank you for your kind feedback.
Team Bensons
Besvarelse fra Bensons For Beds - Gloucester370
We're so glad you enjoyed your experience. We appreciate your kind words.
Team Bensons
Great service from store to delivery.
Great service from store to delivery.
Replaced our 13 year old mattress ( also bought from Bensons).. with like for like, a supremely comfortable Sealy top of the range mattress. Have slept really well for the 4 nights since delivery. Can't recommend them highly enough, wouldn't go anywhere else but Bensons.
8. juni 2026
Besvarelse fra Bensons For Beds - Gloucester370
We are so pleased to hear you had such a positive experience, from selecting your mattress to its delivery! It’s wonderful to know you're enjoying restful nights on your new Sealy. Thank you for your continued loyalty!
Team Bensons
B4B kept it simple and made a sale
B4B kept it simple and made a sale. From that point on they kept every promise they made, all the staff were courteous throughout. All good - thank you!
6. juni 2026
Besvarelse fra Bensons For Beds - Gloucester370
We're so glad to hear we made your experience simple and that our team was courteous. Thank you for your kind words!
Team Bensons
The delivery team were very…
The delivery team were very professional and helpful. When they first delivered the bed, they identified a fault with the headboard straight away and arranged for a replacement immediately. Within about seven days, the new headboard was delivered and fitted properly. Everything was resolved smoothly and I really appreciate the team’s efficiency and customer service.
24. maj 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Gloucester370
We're so pleased to hear about your positive experience with our delivery team! It's wonderful that we could resolve the issue with your headboard so efficiently. We appreciate your kind words about our customer service.
Team Bensons
Quick and easy delivery
Quick and easy delivery. Shop was great at helping us find the perfect bed
4. juni 2026
Besvarelse fra Bensons For Beds - Gloucester370
We're so pleased your delivery was quick and easy, and our shop helped you find the perfect bed!
Team Bensons
Bed buying for the inexperienced
I can't thank Cathy from your Gloucester branch enough for her help and patience. She made the whole experience of buying two bed's so much easier.
4. juni 2026
Besvarelse fra Bensons For Beds - Gloucester370
We're so pleased our team member provided such helpful and patient service, making your experience easier. Thank you for sharing!
Team Bensons
Staff were helpful
Staff were helpful, knowledgeable and efficient, both in the showroom and over the phone, when I had to change the bed size on my order. I felt very confident dealing with them.
Was kept informed of delivery details, delivery was prompt and the staff pleasant and efficient.
29. maj 2026
Besvarelse fra Bensons For Beds - Gloucester370
We're so pleased to hear our team was helpful, knowledgeable, and efficient, both in-store and over the phone. It's wonderful that you felt confident and were kept informed about your prompt delivery! Thank you for your positive feedback.
Team Bensons
Poor installation!
This review is about the installation as the product is great. Bensons had asked for fed back which I provided and didn’t respond, so here it goes public. Well the pair that installed my TV bed expressed how important it was that we turned our TV off when not in use as it is very likely to overheat when stored away in the foot of the bed! And oh don’t we know it this exactly what the pair of clowns that installed the bed did! They also told us to air the room for at least a few hours. So near bed time we went up to make the bed and the foot of the bed was burning hot where they had left the TV on and stored away, exactly what they had told us not to do! The next day I noticed the cable for the power supply was trapped had against the extremely heavy bed and skirting board. Again if this had been left noticed by myself would have potentially caused problems. So if you want someone to trying and cause an electrical fire at your new home call Bensons!!!
17. maj 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Gloucester370
Thank you for your review and I am really sorry to hear about this. If you reach out to our customer service team on enquiries@bensonsforbeds.co.uk, or 0333 222 6800, our care team will have a look into this to resolve this for you
Happy Bed Owners
Customer service was excellent. We had regular updates about our bed being built, finished and wrapped. Our bed is perfect and just like the bed in store but this one is actually ours 💕
29. maj 2026
Besvarelse fra Bensons For Beds - Gloucester370
We're so pleased you received excellent customer service and regular updates! It's wonderful that your bed is perfect and exactly what you wanted. Thank you for your kind feedback!
Team Bensons
Bed arrived damaged
Bed arrived with a large tear in the base fabric.
The mattress had small mark with a pinhole in a most prominent position.
Three walls in the hall / stairs/landing all had scuff marks as a result of trying to get the mattress up the stairs in an inefficient procedure.Took five days to eventually contact the head office as the shop was unattainable.
25. maj 2026
Besvarelse fra Bensons For Beds - Gloucester370
Thank you for sharing your experience. We are concerned to learn about the tear in the bed's base fabric, the mark on the mattress, and the scuff marks during delivery. We are also sorry to hear about the difficulty contacting us. We are reviewing our delivery procedures and communication channels to prevent similar issues.
Team Bensons
Really impressive service from start to…
Really impressive service from start to finish. Alan in the Gloucester showroom was really very helpful, giving me sound advice whilst also leaving me to ask questions and make my mind up without any hint of pushiness.
On the day of delivery, the delivery team called 30 minutes ahead so that I was ready for them. Both members of the delivery team were really professional and courteous, took great care within my house, negotiating a tricky staircase with several bends in it, and also took the packaging away after leaving the mattress in place.
I would definitely recommend Benson’s to friends and family.
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Gloucester370
We're delighted to hear you had such an impressive experience from start to finish! It's wonderful that our team provided helpful advice and that the delivery was professional and careful. We appreciate your kind words and recommendation.
Team Bensons
Service was great delivered and set up…
Service was great delivered and set up excellent tools all coverage away. So excellent all round.
3. april 2026
Besvarelse fra Bensons For Beds - Gloucester370
We're so pleased to hear your service was great and everything was excellent all around! Thank you for your feedback.
Team Bensons
Great delivery
Delivery guys were polite and friendly, making sure I knew how to use the ottoman bed they assembled before they left
21. maj 2026
Besvarelse fra Bensons For Beds - Gloucester370
We're so glad our delivery team was polite and friendly, and ensured you knew how to use your new ottoman bed!
Team Bensons
Amazing service from ordering to…
Amazing service from ordering to delivery of the mattresses letting us know what was happening with every stage
21. maj 2026
Besvarelse fra Bensons For Beds - Gloucester370
We're so glad to hear your ordering and delivery experience was amazing. We appreciate you sharing your positive feedback!
Team Bensons
Great service
Great service from the store, he was very thorough and knew what we needed.
Thanks again Bensons for beds
17. maj 2026
Besvarelse fra Bensons For Beds - Gloucester370
We're so pleased our team provided thorough service and helped you find exactly what you needed. Thank you for sharing!
Team Bensons
Besvarelse fra Bensons For Beds - Gloucester370
We're delighted you found our team friendly and helpful. Thank you for your kind words!
Team Bensons - Jess
Besvarelse fra Bensons For Beds - Gloucester370
Thank you for your review
Team Bensons - Jess
Dette er Trustpilot
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