Our salesman, Jamie was knowledgeable, friendly & patient. The showroom was very well laid out and even though we weren't spending a fortune he was happy to spend time helping us. He arranged a small... Se mere
Virksomheden har svaret
Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH Eastbourne, Sussex, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Our salesman, Jamie was knowledgeable, friendly & patient. The showroom was very well laid out and even though we weren't spending a fortune he was happy to spend time helping us. He arranged a small... Se mere
Virksomheden har svaret
The gentleman showed us some different mattresses different price range. Was informative but not pushy. We talked about the best one for us and explained this was the first shop we had visited. He pri... Se mere
The delivery drivers couldn't have been more helpful when delivering my new mattress and taking the old one away. They were friendly and professional, removing their shoes when entering my home. Th... Se mere
I popped into the Eastbourne store to look at beds, vaguely knowing what I might want. Liam showed me the options without being pushy, just knowledgeable and interested in his job. The staff were fun... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH, Eastbourne, Sussex, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mike in store was extremely helpful also he remembered my Husband and I from 3 years ago when we then made a purchase
Excellent customer service. A large selection of beds on display to view and try. Leah was very knowledgeable and friendly - she was very patient and able to help us find the perfect bed and mattress to suit our needs. We really liked the fact we could choose different items from different displays to fit our requirements.
Staff amazing so helpful welcoming and professional
I found the staff to be very knowledgeable & extremely helpful but not pushy, I appreciate that
The service that we received from the Bensons employee was very helpful, he was very friendly and it was much appreciated.
No pressure from salesman just left to browse products until I had chosen which bed I wanted and if I had had quethey were happy to help.
Ade was helpful but not pushy. Gave advice but let us look. Exceptional customer service. Products reasonably priced delivery dates before Xmas. Thank you
Walked into Eastbourne store. Both guys sitting at same desk. No other customers in store. Nobody approached me. After looking around and finding the right bed I then went to find someone to purchase from. One guy on phone and other disappeared. I sat on a bed for a while waiting. Nobody approached me, so I got online and bought bed with mattress elsewhere and then walked out. Lost sale.
Great service very attentive and friendly sales manager can't wait to receive our new mattress.
Leah made our experience great! Her customer service was amazing, very helpful, polite, natural, not pushy but still trying to upsell in a very nice manner. The company should be proud of her. Thank you, Leah!!!
From the moment we entered the store In Eastbourne we recieved a warm welcome from all members of the team. After discussing our requirements Leah diligently shortlisted a few options for us that were perfect. As a busy person I cannot afford much time and we were in and sorted completing our purchase within 30 minutes this includes the fact finding and recommendation stage. Very satisfied.
Leah & Nick were very professional and helpful.
The customer service I have received from Ade (Eastbourne) was 1st class. The knowledge of the product, the care involved in making sure I purchase the best product at best price made for an excellent experience. Thank you
Michael was helpful and knowledgeable about products and had a friendly and trustworthy approach. I have bought 3 items now from Eastbourne store and always found the staff helpful and pleasant.
Great, the lovely young lady was easy to talk to, she took on board what our needs were and showed us all our options. And more importantly there was no ' hard sell" and we had as much time as we needed. We eventually bought our bed and walked away very happy.
Great customer service from the assistant. Very knowledgeable, and helpful. Got me the best deal.
A Mattress Master!
Absolutely a 5 star service.Was not rushed, no hounding a really pleasant experience!We were served by a a salesman named’Ed’ He answered all my questions and was extremely helpful!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.