Bensons For Beds - Castleford Anmeldelser 

Went to a different Bensons store & was a different experience. We were spoken to as & when we needed not chased around the store. Keiran offered to show us the bed that helps tell which mattress you need, we wasn't offered this in another store. We had a great shopping experince & quite surprised at how quick delivery could be made

Great service from start to finish bed bought with matteress at castleford store excellent service in store highly recommend , delivery and service building the bed was excellent, quality of products is brilliant beautiful quality

From the moment we went into the store at Glasshoughton Jim gave us 5star customer service to advising us on the best bed for us and pillows. The communication and follow up on the delivery date time etc was perfect all went according to plan and Nick and Steven were a credit to your company even helped me out my pictures back up on my staircase that were taken down to get the mattress upstairs thank you everyone I will recommend you to my friends and family 🏅🏅🏅

Amazing staff and amazing hospitality

Arrived on time very professional curious and polite tidy and clean excellent

From the first time we entered Bensons for beds in Freeport the staff Steve and Kieran were friendly and helpful, allowing us to wander assessing our choices before we sought their advice and knowledge, We then left to consider and returned the week later. It was Kieran we saw this time who was very helpful and we chose the divan we wanted. The delivery was on schedule and having been informed regularly of the orders status, two drivers delivered on the exact time and day, they were Jamie and Steven and again went out of their way to be friendly and careful in our home. All in all doesn't get much better than this in this day and age where customer service is lacking or non existent, thank you Bensons

Excellent, Jude very informative, very pleasant, not pushy, lovely experience

Transparent verbal information at time of purchase. Advised as purchased product assembly, delivery charge was free. Charge for delivery was made.

Great service from buying in the shop until delivery 👍

Good overall

Easy no pressure

Great staff and amazing treatment.
From the sales person to the delivery staff all was great.
From our first experience Steve at the Castleford store was brilliant. Helped us in every way. The whole experience was so easy. The quality of the mattress is outstanding and the bed itself is first class.

The staff in the shop were knowledgeable and informative, we were not rushed into a purchase but given time to select the mattress we wanted. Delivery was delayed by manufacturing problems but we were kept informed and a new delivery date given an stuck to. Delivery staff contacted me to tell me a delivery time. And they delivered into the bedroom as requested. Spot on team

Staff very helpful and very knowledgeable

We were given the time to make the decision without being pressured.

Service was great from first ordering.Guy who served us was very helpful and had a lot of time to make sure we was ordering the correct bed,
Very helpful but a Wakefield Rugby fan lol

Jim the in store assistant was very good and helpful. He phoned when he said he would and got me a great deal.

The delivery team (Andy and Andy) were professional and friendly. Could not have asked for more

Well informed about the products. Very happy with the service provided

The assistant Jude was brilliant and highly recommend her.

The only thing that puzzled me and it was nothing to do with the service was the added costs such as assembly of beds which wasn't mentioned. I just noticed them in the invoice. Costs should be explicit at the time if purchase. An extra £60 plus disposal of £100 which I understood to be _90 is a lot plus delivery . I assume this is your sales policy but costs should be clearer at the time. Also I'm not sure what assembly of a single bed can entail but no option was given.