Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us... Se mere
Lokation
Skift lokationUnit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB
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Se, hvad kunderne siger
Salesperson had good knowledge of mattresses I was interested in. Initially I had to lie down in my sleeping position whilst a machine checked the mattress firmness most suited to me. This was really... Se mere
Virksomheden har svaret
We were very pleased with the whole experience .reception in store and the quality of the product.the delivery and overall general service I say again we are very pleased
the staff at the Castleford branch [ especially Jim] were extremely helpful as we had to change the order twice and they went to great lengths to ensure we got the correct products.
Virksomhedsoplysninger
Om Bensons For Beds - Castleford
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, Storbritannien
- 1977558010
4,8
Fremragende
354 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Salesperson had good knowledge of…
Salesperson had good knowledge of mattresses I was interested in. Initially I had to lie down in my sleeping position whilst a machine checked the mattress firmness most suited to me. This was really beneficial.
29. august 2026
Besvarelse fra Bensons For Beds - Castleford
Hello,
Thank you for your fantastic review! 😊 We're delighted to hear our salesperson's knowledge helped you find the right mattress. It's great to know the sleep assessment technology was beneficial and gave you confidence in choosing the mattress firmness best suited to your sleeping position. We hope you're looking forward to many comfortable and restful nights ahead. Thank you for choosing us,
Megan | Customer Care Specialist
We were very pleased with the whole…
We were very pleased with the whole experience .reception in store and the quality of the product.the delivery and overall general service I say again we are very pleased
27. august 2026
the staff at the Castleford branch […friendly and very helpful
the staff at the Castleford branch [ especially Jim] were extremely helpful as we had to change the order twice and they went to great lengths to ensure we got the correct products.
28. august 2026
Jim gave excellent customer service…
Jim gave excellent customer service asking relevant questions to get us the right bed for us.
30. august 2026
Besvarelse fra Bensons For Beds - Castleford
Hi Rachel,
Thank you for your wonderful review! 😊 We're delighted to hear Jim provided excellent customer service and took the time to ask the right questions to help you find the perfect bed. We'll be sure to pass on your kind words to him. Thank you for choosing us, and we hope you enjoy many comfortable nights ahead,
Megan | Customer Care Specialist
Besvarelse fra Bensons For Beds - Castleford
Hello,
Thank you for your fantastic review! 😊 We're thrilled to hear you received great customer service and fast delivery. Your 10/10 rating means a lot to us! We hope you enjoy your new purchase, and thank you for choosing us,
Megan | Customer Care Specialist⭐
Mattress shopping
Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us through everything and explained everything in detail. We were told about all options and he did a great job really friendly and knew his stuff
27. august 2026
Uopfordret anmeldelse
Jim was very helpful throughout
Jim was very helpful throughout. Got the bed we wanted with a smooth process ordering in store.
25. august 2026
Besvarelse fra Bensons For Beds - Castleford
We're so pleased to hear that our team member was very helpful and that you found the process of ordering your bed in-store to be smooth. Thank you for your wonderful feedback!
Team Bensons
Friendly staff - helpful and knowledgeable
Friendly staff. Knowledgable. Helpful. Answered questions well.
7. august 2026
Helpful staff in shop and good delivery…
Helpful staff in shop and good delivery service. I am very pleased with the mattress.
7. august 2026
Besvarelse fra Bensons For Beds - Castleford
We're so pleased to hear that you found our staff helpful and that you had a good delivery experience. It's wonderful to know you are very pleased with your new mattress!
Team Bensons
Staff in shop and delivery were…
Staff in shop and delivery were excellent in all areas ! Informative and helpful !
30. juli 2026
Besvarelse fra Bensons For Beds - Castleford
Hi Chris,
Thank you for your fantastic feedback! 😊
We're delighted to hear that both our store and delivery teams provided excellent service. Being informative, helpful, and making the whole experience as smooth as possible is exactly what we aim for.
We hope to welcome you back soon!
Megan at Customer Care
Bensons - The bed people The company offer a large range of…
The company offer a large range of beds/mattresses, with good information coming from the sales assistant, they even had records of our previous purchases dating back many years,
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Castleford
We're so pleased to hear you found a large range of beds and mattresses, and that our sales assistant provided good information. It's wonderful that we had records of your previous purchases!
Team Bensons
Excellent service
We bought 2 otterman beds and a mattress from Bensons at Jcn 32 in Glasshouton. Kieran was very helpful and also knowledgeable, which helped with making a decision on the beds and also getting the correct mattress. Excellent service.
23. juli 2026
Besvarelse fra Bensons For Beds - Castleford
Thank you for your wonderful review! We're delighted to hear that Kieran at our Glasshoughton store was so helpful and knowledgeable, helping you find the right Ottoman beds and mattress to suit your needs.
Sleep well and sweet dreams! ✨
Friendly & informative sales assistant…
Friendly & informative sales assistant in Bensons store Castleford J37 purchased our Mattress and paid for the mattress recycling service.
25. juli 2026
Besvarelse fra Bensons For Beds - Castleford
Hello Mr Simm,
Thank you for your feedback! 😊 We're delighted to hear that the sales assistant at our Castleford J37 store was friendly and informative, helping you choose the right mattress. We hope you're pleased with your purchase and find the mattress recycling service convenient too. Thank you for choosing us! ⭐
Megan | Customer Care Specialist
We were made very welcome and dealt…
We were made very welcome and dealt with order and was very helpful.
19. juli 2026
Besvarelse fra Bensons For Beds - Castleford
We're so pleased you felt very welcome and that our team was helpful in dealing with your order. Thank you for your kind words!
Thank you for your positive review - Lauryn at Customer Care
Friendly staff allowed to look and try…
Friendly staff allowed to look and try beds in my own time. Very helpful when I asked for help.
17. juli 2026
Besvarelse fra Bensons For Beds - Castleford
We're so pleased to hear that our staff were friendly and allowed you to browse and try beds at your own pace. It's wonderful that they were very helpful when you needed assistance. Thank you for your kind feedback!
Team Bensons
Good helpful information in store
Good helpful information in store. I was kept updated of my orders process. I was able to track delivery and it came well within the two hourly window. Delivery team were very polite, helpful and respectful.
All in all a very good service
18. juli 2026
Besvarelse fra Bensons For Beds - Castleford
We're so pleased to hear you found the information in-store helpful and that you were kept updated on your order's progress. It's wonderful that you could track your delivery and that it arrived well within the window. We're delighted our delivery team was polite, helpful, and respectful.
Team Bensons
Great service and knowledgeable advice
On entering the shop the friendly and knowledgeable sales man showed me beds that were suitable for my frame, weight etc. He then left us to peruse at our leisure. No pressure just good advice. We bought a mattress and it has been great, very comfy. Thank you.
13. juni 2026
Besvarelse fra Bensons For Beds - Castleford
We're so pleased to hear about your positive experience with our team! It's wonderful that our salesperson was friendly and knowledgeable, and that you felt no pressure while choosing your mattress. We're delighted you're enjoying your comfy new mattress!
Team Bensons
Fantastic staff
Fantastic staff. Jude at the Castleford store was Very helpful. Everything ran smoothly from ordering to delivery. Communication excellent. Would highly recommend.
29. juni 2026
Besvarelse fra Bensons For Beds - Castleford
We're so pleased to hear everything ran smoothly from ordering to delivery and that our staff provided excellent communication. Thank you for your kind recommendation!
Team Bensons
Besvarelse fra Bensons For Beds - Castleford
We are so pleased our team was friendly and informative. Thank you for sharing your positive experience with us!
Team Bensons
Fantastic
Benson for beds were fantastic all the way through my order i won’t go anywhere else to buy a bed.and i thoroughly Recommend them also my delivery went without a hitch.my new bed was Ready to sleepin by bed time oh what a pleasure.
26. juni 2026
Besvarelse fra Bensons For Beds - Castleford
We are so pleased to hear your entire experience was fantastic and that your delivery went smoothly. It's wonderful that you are enjoying your new bed!
Team Bensons
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