The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas ther... Se mere
Virksomheden har svaret
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL North Pentwyn, Cardiff, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas ther... Se mere
Virksomheden har svaret
Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correc... Se mere
Virksomheden har svaret
We went into Benson for Beds store in Pontprennau where Andy met us - he was brilliant - he got us to lie on a bed which measured what mattress was suitable for us (which by the way was spot on) He s... Se mere
Virksomheden har svaret
I only wanted a sofa bed, so the purchase was pretty easy, but my one disappointment was that I wasn't able to collect it from the store, as I had to have it delivered & cost me £49 for the privilege... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL, North Pentwyn, Cardiff, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great selection of beds and great staff. Highly recommend.
We visited the Bensons in Cardiff Gate retail park. The sales person was helpful without being pushy and great range of mattresses. We ordered on th website in the end but easy to order from.Good experience all round.
Customer service was very good. The staff were friendly and helpful.
Excellent customer service and a very well presented store.
advisor was lovely left us to shop and find what we wanted and then dealt with the sale professionally 1 slight error as she put extra firm through when I wanted firm but was rectified efficiently the following morning by ringing the shop
Helpful staff and goid service. Used you before and willnagain
Staff extremely friendly and helpful ordered an amazing bed frame and a very comfy mattress
The sales lady was absolutely amazing didn’t rush me at all and gave me loads off advice about each bed till I choose my mattress can’t wait too receive it thank you
Mrs Josephine smith
Helpful sales assistant, delivery within 5days.
Mattress delivered within the 2 hour slot and phone call when delivery van 30 mins away just as it was meant to happen.
Helpful and knowledgeable staff that let you have all the information you need and then let you have the time to try out the beds with no pressure on time or sales. this is our second experience and both have been the same. This is how all companies should operate, if we could give them six stars we would.
Not enough information about the payment options .unable to complete the credit agreement in store .staff where polite.
Bought a Tempur matress on line for delivery in ten days, but then recieved email stating delivery in 12 to 14 WEEKS! Rang customer services who were very nice and promised me a call back to resolve issue. Guess what......no call back
Update: They rang me back because they'd seen this review. Suggested I buy a similar quality matress at double the price or a refurbished one at a similar price. I asked for a refund and still waiting for them to respond. Next step is to involve credit card company or small claims court.
I research the choice of mattresses I required on the Benson link .
On my arrival at the local store was given suitable advice and guidance therefore purchased mattress.
It pays to research first.
Excellent service throughout. 2 expensive purchases made but worth every oenny
The lady was very helpful, left us to browse, and answered any questions we had. We bought what we went in for, two single bed frames. She was also able to answer questions on the wardrobes, height etc. We would definitely use this store again.
Very good experience very helpful sales person
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.