⭐⭐⭐⭐⭐ We had a really great experience at Bensons for Beds in Braintree while looking for our perfect mattress and bed. We were greeted by Laura, who was so helpful. She recommended we try the Sle... Se mere
Lokation
Skift lokationUnit B1 Braintree Retail Park, Charter Way, CM77 8YH Braintree, Essex, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered my bed and bedside tables from Manager Tim at the Braintree branch of Bensons For Beds. He was very helpful, and explained everything. I was very impressed with his Customer Service skills, a... Se mere
The second bed we’ve purchased from Bensons. The staff are friendly and welcoming, there’s lots of communication on the delivery and the delivery arrived as per arranged and on time. Thank you!
Virksomheden har svaret
Shop was very helpful in enabling us to make a good choice for a new mattress for a super king bed and a new single bed. The delivery date was accurate and I was kept well informed about an arrival ti... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Braintree
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit B1 Braintree Retail Park, Charter Way, CM77 8YH, Braintree, Essex, Storbritannien
4,7
Fremragende
115 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The lady i saw was very nice well…
The lady i saw was very nice well informed and not pushy
15. august 2026
Uopfordret anmeldelse
excellent service
15. august 2026
I had great customer service and would…
I had great customer service and would highly recommend, your sales lady Tina was very helpful and made me feel very special so well done Benson for beds
10. august 2026
Ordered my bed and bedside tables from…
Ordered my bed and bedside tables from Manager Tim at the Braintree branch of Bensons For Beds. He was very helpful, and explained everything. I was very impressed with his Customer Service skills, a lovely chap. The items were ordered, and a delivery slot was given. They arrived well within the delivery slot, by two very nice guys who were very helpful. I have purchased from Bensons For Beds, many years ago and was impressed then, and they still had my details on computer. Amazing...Cannot fault the company. 5* from me.
7. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Good prices, great shopping experience
The second bed we’ve purchased from Bensons. The staff are friendly and welcoming, there’s lots of communication on the delivery and the delivery arrived as per arranged and on time. Thank you!
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Braintree
We're delighted to hear that our staff were friendly and welcoming, and that your delivery was communicated well and arrived on time. Thank you for your kind words!
Thank you for your positive review - Lauryn at Customer Care 💜
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We had a really great experience at Bensons for Beds in Braintree while looking for our perfect mattress and bed.
We were greeted by Laura, who was so helpful. She recommended we try the SleepPRO system to help find the right mattress for us. With so many different options, it was quite overwhelming at first, but Laura was really patient and took the time to help us try different mattresses and find the perfect match for what we were looking for.
She also went above and beyond to get us the best deal, which we really appreciated.
Great store, great service and a lovely experience from start to finish. We’d definitely recommend Laura and Bensons for Beds Braintree! ⭐⭐⭐⭐⭐
9. august 2026
Uopfordret anmeldelse
Tina at the Braintree store was very…
Tina at the Braintree store was very knowledgeable and helpful.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Braintree
Thank you for your wonderful feedback! We're delighted to hear that our team member at the Braintree store was so knowledgeable and helpful during your visit. We truly appreciate your kind words.
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent service from start to finish
Excellent service from start to finish. Knowledgeable staff answered all my questions would recommend them 100 percentage
7. august 2026
Besvarelse fra Bensons For Beds - Braintree
We're so pleased to hear that you received excellent service from start to finish and that our knowledgeable staff were able to answer all your questions. Thank you for your wonderful recommendation!
Thank you for your positive review - Lauryn at Customer Care
Very helpful and patient staff, nothing too much trouble
Laura helped us find what we wanted/needed. She was very knowledgeable and patient with us. We had a great experience, and are very excited to get our new bed!
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Braintree
We're so pleased to hear you had a great experience and that our team member was knowledgeable and patient. It's wonderful that they helped you find exactly what you needed, and we hope you enjoy your new bed!
Team Bensons
Ben Regional
Ben the regional manager who served us was amazing. Really helpful and was not pushy at all. Had gone to a different bed company the same day and felt very pushy but was given such little information. Ben asked all our questions and couldn't help us anymore. After service has been amazing too. Can't wait for our bed to be delivered
8. juli 2026
Besvarelse fra Bensons For Beds - Braintree
We're so pleased to hear about your positive experience with our regional manager. It's wonderful that you felt well-informed and unpressured, and that our team provided excellent service both during and after your visit. We're excited for your new bed to arrive!
Great service
Great service. Well informed and helpful staff. Delivery and collection easily organised stress-free
30. juni 2026
Besvarelse fra Bensons For Beds - Braintree
We're so pleased you experienced great service and found our staff well-informed and helpful. We're glad your delivery and collection were easily organized and stress-free. Thank you for your feedback!
Team Bensons
Great staff
Great staff, very helpful. We visited the Braintree branch and were seen by Angela and Tina who were extremely good.
8. juni 2026
Besvarelse fra Bensons For Beds - Braintree
We're so glad to hear our team at the Braintree branch was extremely good and helpful. Thank you for your kind words!
Team Bensons
Ottoman bed frame
The two men that came to set the bed up (Graham and Brian) were very pleasant and worked efficiently and professionally.
When they realised the base was the wrong size they immediately discussed this with me and arranged for a new base to be ordered.
24. maj 2026
Besvarelse fra Bensons For Beds - Braintree
We're so pleased to hear our delivery team was pleasant, efficient, and professional. We are pleased they addressed your issue promptly. Thank you for your positive feedback!
Team Bensons
Shop was helpful but pre delivery inspection poor
Shop was very helpful in enabling us to make a good choice for a new mattress for a super king bed and a new single bed. The delivery date was accurate and I was kept well informed about an arrival time. Delivery drivers helpful in ensuring goods in correct rooms. Only downside was that the single bed had a faulty foot (no metal post in the caster wheels) and the radiator on my landing was knocked off its brackets. Fortunately the radiator doesn't appear to be damaged and we had a spare wheel which fitted, from off the old single bed. The pre delivery inspection for the single bed was not good enough as we should not have been forced to use an old spare wheel.
30. maj 2026
Besvarelse fra Bensons For Beds - Braintree
We appreciate your positive feedback regarding our team's assistance and the delivery process. We are truly sorry to learn about the faulty bed foot and the radiator being knocked. We are reviewing our pre-delivery inspection procedures to prevent such issues.
Team Bensons
Andrew and terry did a amazing job.fast…
Andrew and terry did a amazing job.fast efficient and friendly
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Braintree
Amazing to hear—Andrew and Terry will be delighted! 😊 Fast, friendly and efficient—thanks for the great feedback ✨
Helpful staff in store cheerful and…
Helpful staff in store cheerful and knowledgeable. Easy to buy the bed of our choice short wait for delivery.
Delivery guys Steven B and John H delivered to the house respectful of property and pleasant efficient putting mattress on the bed and making sure all OK before leaving thanks team
10. maj 2026
Besvarelse fra Bensons For Beds - Braintree
Thank you for such a lovely review! We’re delighted to hear our in‑store team were cheerful and knowledgeable, and that buying your bed was easy with a short wait for delivery. It’s great to know Steven B and John H provided a respectful, pleasant, and efficient delivery experience — we’ll be sure to pass on your thanks to the whole team. Enjoy your new bed! 😊
Besvarelse fra Bensons For Beds - Braintree
Thank you for your lovely feedback! We’re delighted to hear Angela provided such great service.
Take care and see you again soon,
Megan | Customer Care Specialist
Very pleased, good decision.
From initial contact at the store to delivery the service is faultless. Regular text updates to advise me of order progress was useful. The two man delivery team arrived early, no problem as it gave the mattress extra time to re-inflate. They performed as per the Bensons code and left within ten minutes of arriving. They took the very heavy old mattress away and left me feeling that I'd made the right decision buying Bensons. With interest free credit, whats not to like?
20. april 2026
Besvarelse fra Bensons For Beds - Braintree
Thank you for your detailed and thoughtful feedback. We’re delighted to hear that your experience was faultless from store contact through to delivery, and that the regular text updates kept you well informed throughout. It’s great to know the delivery team were professional, efficient, and left you confident you’d made the right choice with Bensons — along with the added benefit of interest‑free credit. Your comments are very much appreciated.
Thank you for your positive review – Lauryn at Customer Care 💜
Great customer service
The staff were very friendly and helpful and I managed to get the pillow i have been looking for. I would definitely recommend to others and I will definitely go back in the future when I need to replace my pillows and mattress
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Braintree
Thank you for your lovely feedback! 😊 We’re so pleased our friendly and helpful team helped you find the perfect pillow. Thanks for the recommendation — we look forward to welcoming you back when it’s time to replace your pillows or mattress,
Megan | Customer Care Specialist🌟
Besvarelse fra Bensons For Beds - Braintree
Thank you for your feedback — we’re really pleased to hear you received great customer service. Your kind words are very much appreciated and will be shared with the team.
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