The staff were very friendly and helpful, bought a bed from Bebsons before,I was purchasing bedside units to match,John and Eric were on the case and sorted it all for me ..wonderful service
Lokation
Skift lokationUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The sales lady Jocelyn was very helpful & knowledgeable in all aspects of different types of mattresses & height of the beds & was able to advise my wife who has had a stroke on which type of mattress... Se mere
Virksomheden har svaret
Rhiannon was such a great help in the Ayr store when we went in to purchase bunk beds for my grandaughter. There was never any pressure to buy and she was very knowledgeable. It was a pleasure to make... Se mere
Virksomheden har svaret
John, Assistant Manager, explained the different types of mattress and firmness well. We tested them out and narrowed down to two. We left to think things over. John called a couple of days later to a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Ayr
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Storbritannien
- 1292618293
4,9
Fremragende
539 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The process from entering your store at…
The process from entering your store at Heathfield and everything that followed to the arrival of our mattress was flawless.
18. maj 2026
Besvarelse fra Bensons For Beds - Ayr
We're so happy to hear your experience, from store visit to mattress arrival, was flawless. Thank you for sharing!
Team Bensons
Great service from start to finish
14. maj 2026
Besvarelse fra Bensons For Beds - Ayr
We're delighted you had a great experience. Thank you for sharing your positive feedback!
Team Bensons - Jess
Very helpful and knowledgeable sales…
Very helpful and knowledgeable sales person, Jocelyn
12. maj 2026
Besvarelse fra Bensons For Beds - Ayr
We're so glad our salesperson was helpful and knowledgeable! Thank you for your kind words.
Team Bensons - Jess
Besvarelse fra Bensons For Beds - Ayr
Great to hear! 😊 Easy experience and helpful staff—thanks so much for the feedback✨
Besvarelse fra Bensons For Beds - Ayr
We're happy your purchase was hassle-free, and our sales staff were pleasant and gave freebies. Thanks for the great feedback; we appreciate it.
Team Bensons
Excellent customer service
Staff friendly knowledgeable and gave me plenty of time to decide.
4. maj 2026
Besvarelse fra Bensons For Beds - Ayr
We appreciate your feedback and we're so pleased our friendly, knowledgeable staff gave you plenty of time to decide.
Team Bensons
The member of staff in the shop was…
The member of staff in the shop was very knowledgeable and helpful. The delivery of the bed was good as well with it being no problem having to change the date. Then it being really good service in that we got a text a few days before giving me a time slot and then on the day the driver phoning to say he would be about half an hour. Great service from start to finish. This is the 2nd time I have ordered a bed from here. Last time was in about 5 years ago and actually was the same member of staff in the shop that served us.
4. maj 2026
Besvarelse fra Bensons For Beds - Ayr
We're happy to hear that the team member was knowledgeable and helpful, and that you had a good delivery experience with the date change and updates. We appreciate your repeat business and positive feedback!
Team Bensons
Good selection and helpful sales…
Good selection and helpful sales assistant Rhianon plus discounted price. Delivery and uplift was flewless and Bensons maintained communications throughout.
30. april 2026
Besvarelse fra Bensons For Beds - Ayr
Thank you! 😊 We’re delighted you loved the selection, the discount, and Rhianon’s help—and great to hear delivery and uplift were flawless. Enjoy your new bed! 🛏️✨
The staff were amazing
The staff were amazing. They welcomed us into the shop and showed us what we wanted. They pointed us in the right direction and helped us choose the bed i bboughtwould recommend Ayr store to anybody
1. maj 2026
Besvarelse fra Bensons For Beds - Ayr
We're delighted to hear that our staff at the Ayr store were so helpful and welcoming! It's great they could guide you to the perfect bed. Thanks for recommending us!
Team Bensons
Great store service and delivery
Service recommendation received by the store manager in Ayr branch was excellent
Delivery with care and timing was great
30. april 2026
Besvarelse fra Bensons For Beds - Ayr
Brilliant to hear! We’ll pass your kind words on to the Ayr team 🚚⭐
Sleeping well
Joanne in the shop professionally answered my questions without any pressure to purchase. The delivery arrived as scheduled and on time. Both men were respectful of me and my property leaving it all tidy, they explained the mechanics of the bed and offered advise. Very pleased.
30. april 2026
Besvarelse fra Bensons For Beds - Ayr
Thank you for the lovely review! 😊 We’re really pleased Joanne was able to answer all your questions professionally and without any pressure. It’s great to hear delivery arrived right on time and that the team were respectful, tidy, and took the time to explain everything clearly. We’re delighted you’re very pleased — enjoy your new bed! 🛏️✨
Besvarelse fra Bensons For Beds - Ayr
Thank you! 😊 We’re so glad everything hit the mark — that really means a lot to us. Enjoy, and thanks again for choosing us! 🌟
Good service …
Delivery on time and the guys carried the bed to where we needed it, no problem and polite. Bed well packed. Delivered from a different location from where bought.
20. april 2026
Besvarelse fra Bensons For Beds - Ayr
Thanks for the feedback! Delighted the delivery team made it easy for you ⭐
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
Besvarelse fra Bensons For Beds - Ayr
We're so happy to hear that you had a fabulous experience with your purchase and delivery! Thank you for your positive feedback.
Thank you for your positive review – Lauryn at Customer Care 💜
Excellent Service from start to finish
18. april 2026
Besvarelse fra Bensons For Beds - Ayr
Start to finish excellence—music to our ears! Thanks for the lovely review ⭐
Looking forward to welcoming you back soon,
Megan | Customer Care Specialist
Very helpful and not harassed
Very helpful and not harassed! Only question would be that if it had been stated that the package didn't include the mattress! 🤔
16. april 2026
Besvarelse fra Bensons For Beds - Ayr
Thanks for the lovely comments about our service. We also appreciate your feedback regarding the package contents and will use this to improve clarity moving forward,
Megan | Customer Care Specialist
Bensons beds will always be a household…
Bensons beds will always be a household name. I won’t say more, just go and experience it yourself. Cheers to the team at Ayr branch in Heathfield.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Ayr
Prince Arthur,
We're happy to hear that you had such a great experience with our team. Thank you for sharing your positive feedback; we appreciate it greatly!
Team Bensons - Jessica
Really helpful staff without being…
Really helpful staff without being pushy. Explained how the product worked.
Explained clearly the delivery options .
Never felt any pressure to make a decision.
Value for money.
2. april 2026
Besvarelse fra Bensons For Beds - Ayr
Thank you for your feedback! 😊 We’re really pleased to hear the team were helpful without being pushy, clearly explained how everything worked, and went through delivery options with you. It’s great to know you felt no pressure and found it good value for money. We really appreciate you sharing your experience,
Megan | Customer Care Specialist💜
The delivery men were in a hurry to go…
The delivery men were in a hurry to go and didn't remove the protective material on the corners. They put the mattress on the base and vanished.
2. april 2026
Besvarelse fra Bensons For Beds - Ayr
We appreciate you taking the time to share your delivery experience with us. We're sorry the team didn't remove the protective material. We'll address this with them to improve our service.
Thank you for leaving this feedback for us,
Megan | Customer Care Specialist
Staff in shop and delivery staff
The sales person in the shop was really helpful.
I was encouraged to try out various beds for comfort and firmness.
The bed arrived on time with a very good delivery service.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Ayr
Thank you for your feedback! 😊 We’re glad to hear the salesperson was really helpful and encouraged you to try different beds to find the right comfort and firmness. It’s great to know delivery was on time and the service was very good too. Enjoy your new bed,
Megan | Customer Care Specialist🛏️
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