We found the showroom in Aylesbury very well laid out and easy to to brouse around whilst choosing a suitable bed. The young lady who attended to us was extremely patient and helpful. We were r... Se mere
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Se, hvad kunderne siger
I bought a single Slumberland memory mattress from this store and I’m really pleased with how comfortable it is. I thought I would have to pay more for a mattress like this so I am also happy with the... Se mere
We got helpful, knowledgeable but not overbearing attention in store. On purchase we immediately received our delivery date. Within days we got a 2 hour delivery slot, which remained the same and did... Se mere
Virksomheden har svaret
Overall a really great experience from bensons for beds. The bed and mattress we chose is fantastic quality and very comfortable. In store I was very surprised at the £69 delivery charge after we had... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Aylesbury
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 5 Vale Retail Park, HP20 1DH, Aylesbury, Buckinghamshire, Storbritannien
- 1296336103
4,7
Fremragende
223 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good knowledge and friendly staff
4. marts 2026
Besvarelse fra Bensons For Beds - Aylesbury
Emma,
We appreciate you pointing out our staff's knowledge and friendliness! We are so glad you had a great experience.
Team Bensons
Besvarelse fra Bensons For Beds - Aylesbury
Skye,
We appreciate your feedback and are so happy to hear our team was helpful and easy to talk to! Thanks for the five-star rating.
Team Bensons
Excellent service
From excellent service in store to an excellent and super speedy delivery service from Andrew and Graham, we have been very pleased with our Bensons experience. Would highly recommend the Slumberland Naturals Ultimate Wool mattress too.
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Aylesbury
Elise,
We're pleased you were happy with the service in store and the super speedy delivery. We appreciate your recommendation of the Slumberland Naturals Ultimate Wool mattress. Thanks for sharing your experience!
Team Bensons
Great experience in store
The team in store were super friendly, knowledgable but not too pushy.
25. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Aylesbury
Thank you for the lovely feedback! We’re so glad to hear the team were friendly, knowledgeable, and gave you plenty of space to browse. We really appreciate you taking the time to share your experience,
Megan at Customer Care!
Delivery was done on time
Delivery was done on time. The bed was ensembles and we were asked to checked. Everything was done as expected. Many thanks to the delivery team.
17. februar 2026
Besvarelse fra Bensons For Beds - Aylesbury
Thank you for your lovely review Nicole! 😊 We’re so pleased to hear your delivery arrived on time, the bed was assembled for you, and everything was checked to make sure it was just right. Many thanks to the delivery team indeed — we’ll be sure to pass on your kind words,
Megan at Customer Care
Friendly and helpful member of staff…
Friendly and helpful member of staff who was knowledgeable too
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Aylesbury
We're so glad a friendly, helpful, and knowledgeable staff member assisted you! We appreciate your positive feedback.
- Jessica at Team Bensons
The sales advisor in the store was very…
The sales advisor in the store was very knowledgeable and did not pressurize us into a sale. The after sales experience was also good with the company keeping us informed at all times on the progress of our order. The delivery team was also prompt and efficient.
31. januar 2026
Besvarelse fra Bensons For Beds - Aylesbury
Thank you so much for your lovely feedback Stephen! 😊 We’re delighted to hear your sales advisor was knowledgeable and gave you plenty of space without any pressure. It’s also great to know you felt well‑informed throughout the process and that our delivery team were prompt and efficient. We really appreciate you choosing us,
Megan at Customer Care
Great service from beginning to end!
Great service from beginning to end!
Bensons for beds are awesome! Their sales staff offer the best non biased advice and we've ended up with the most lovely looking and comfortable bed.
They kept us extremely well informed with regular text messages and emailed updates when they issued a firm delivery date and ETA.
On the day prior to delivery, the drivers called to check that we would be ready for delivery. They also called on the day to confirm the time.
All in all, I'm glad to have given Bensons another order for a new bed and would not go elsewhere for when the time comes around to replace the bed we now have.
31. januar 2026
Besvarelse fra Bensons For Beds - Aylesbury
We're happy to hear that you received great service from beginning to end and that you are pleased with your new comfortable bed. It's great to know that you were well-informed with regular updates. Thank you for your continued support,
Megan at Customer Care
Excellent service
Excellent service from Faz (Bensons, Aylesbury). She knew when to let us browse and when to come over to offer advice. She was knowledgeable and very helpful.
25. januar 2026
Besvarelse fra Bensons For Beds - Aylesbury
We're happy to hear that you received excellent service! It's great knowing our team member knew when to offer advice and was knowledgeable and helpful. Thanks for your review.
Sales and delivery team both very…
Sales and delivery team both very helpful and friendly.
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Aylesbury
We're glad to hear that our sales and delivery teams were both helpful and friendly! We appreciate your positive feedback.
Worst place if you are thinking to buy…
Worst place if you are thinking to buy a bed and matress .
They charge you 20 % on return
If its a combined purchase , the 20 % for everything you brought.
Worst experience ever
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Aylesbury
Thank you for taking the time to leave your feedback. I’m really sorry to hear about your experience — I completely understand how frustrating it must be when a bed doesn’t fit as expected.
Our returns policy does include fee's if our items dont fit in your property. However, we always aim to make sure customers are fully informed of this at the point of sale, and I’m sorry if this wasn’t clear for you.
I am sorry for the disappointment caused. Thank you again for sharing your experience,
Megan at Customer Care
Really helpful service
Really helpful service , very patient gave us lots of time to make a decision.
19. januar 2026
Besvarelse fra Bensons For Beds - Aylesbury
We appreciate you sharing your experience. We are happy to hear that our service was helpful and that we gave you ample time.
Good quality bed and mattress at a…
Good quality bed and mattress at a reasonable price. Loads of choice in their showroom, good advice whilst trying to choose and no hard sell.
Delivered when agreed, good communication, friendly delivery drivers. Delivered the bed and mattress to the room.
17. januar 2026
Besvarelse fra Bensons For Beds - Aylesbury
We're happy to hear you found a good quality bed and mattress at a reasonable price. It's great to know you appreciated the showroom selection, helpful advice, and the delivery service. Thank you for your positive feedback.
Excellent service from mrsstart to finish
Excellent service from start to finish
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Aylesbury
We appreciate your kind words! We are happy that you experienced excellent service from the beginning to the end.
Ashley was really knowledgeable and…
Ashley was really knowledgeable and helpful with helping us choose the right bed and mattress. He was also very patient and understanding as we had a one-year-old with us. Great service can’t wait for our bed to arrive.
2. januar 2026
Besvarelse fra Bensons For Beds - Aylesbury
Thank you so much for the wonderful review Miss Earl! 😊
We’re delighted to hear that Ashley was knowledgeable, helpful, and so patient while you chose the perfect bed and mattress — especially with a little one in tow!
We’re thrilled you had such a great experience, and we can’t wait for your new bed to arrive too. If you need anything at all in the meantime, we’re always here to help.
Best Wishes,
Megan at Customer Care
The lady was very helpful and my…
The lady was very helpful and my purchase was done quickly and expertly
3. januar 2026
Besvarelse fra Bensons For Beds - Aylesbury
We appreciate you sharing your experience. We're so happy to hear that our staff was helpful and your purchase was quick and expertly done! Thank you for your positive review – Lauryn at Customer Care 💜
Besvarelse fra Bensons For Beds - Aylesbury
We're so happy we could quickly assist you in selecting the right mattress. Thank you for your positive feedback; we appreciate it. Thank you for your positive review – Lauryn at Customer Care 💜
Unfortunately I ordered a small double…
Unfortunately I ordered a small double mattress by mistake which should have been a double!!!!!!
When realising my mistake I returned to the shop the following day and told the manager.
The manager and staff were absolutely brilliant and told me not to worry as they will arrange an exchange and try to deliver before Exmas
This was achieved at no extra charge for the new matress, delivery and collection of the old one to be returned!!!!
If this is the normal after service that your company provide i congratulate you and thank you
Rest assured I would recommend Bensons over and above all other companies
Again my sincere thanks I can't thank you enough
20. december 2025
Besvarelse fra Bensons For Beds - Aylesbury
We’re so pleased to hear our team turned a tricky situation into a stress-free experience! Quick action, no extra charges, and getting everything sorted before Christmas is exactly the level of care we aim for. Thank you for your kind words and recommendation – it means so much! 💜 Thank you for your positive review – Lauryn at Customer Care
I have purchesed from Bensons For Beds…
I have purchesed from Bensons For Beds twice now. The assistants on both visits has been friendly, welcoming ans very helpful. There tracking system on day of delivery is excellent, and the driver phoned half an hour before delivery. I can't fault my experience with Bensons. Would highly recomend.
30. november 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Aylesbury
We're happy to hear that you found our assistants friendly and helpful during both visits! It's great to know that our tracking system and delivery process met your expectations. Thank you for your recommendation.
– Thank you, Jess- Team Bensons
Great experience
The staff was very helpful in guiding me to the right mattress , very pleased
25. november 2025
Besvarelse fra Bensons For Beds - Aylesbury
Wow what an amazing review! We really appreciate the time taken to leave this feedback for us. You deserve nothing less than a great night’s sleep! - Team Bensons
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