Joanne in your customer services team provided really outstanding support, preparing the quote in super fast time, ensuring next day delivery, with clear comms every step of the way. This is my second... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Well any difficulties re delivery were not in any way due to them. Tracking was spot on delivery accurate and subsequent actions by company were really helpful in a situation not caused by them. Am s... Se mere
Virksomheden har svaret
Excellent service, I must especially commend the courier they use. ‘Stop Start’ courier kept me informed before the delivery then right up to kerb. Each time clear eta, similar to Uber app. I was a... Se mere
Virksomheden har svaret
great price fast delivery ordered mon arrived tues plumber asked for bellabathrooms adress for futher clients thanks very mutch all best baz
Virksomheden har svaret
Virksomhedsoplysninger
Om Bella Bathrooms
Skrevet af virksomheden
Since 2005 Bella Bathrooms have helped over 350,000 satisfied customers create the bathroom suites of their dreams. With over 20 years of plumbing experience we aim to help people achieve a luxury bathroom at an affordable price be it stunning bathroom furniture with a vast range of vanity units and bathroom cabinets or the popular shower enclosures with associated shower trays. Quality products from the UK’s leading manufacturers characterize the entire range from bathroom taps to heated towel rails.
Please don't hesitate to contact our friendly customer service team should you require any assistance or have a query!
Follow Us
Bella Bathrooms
Skrevet af virksomheden
- Approved Online Retailer
- We are proud to be British and we are proud to say that we are an approved online retailer for over 20 British manufactures.
- 30 Day Returns Policy
- We like to give our customers peace of mind whilst shopping so we offer 30 days money back guarantee.
- Outstanding Customer Service
- Bella Bathrooms has helped over 350,000 customers with their dream bathrooms and along the way our outstanding customer service team have been their every step of the way. Give us a call or email if you require any sales advice.
- Secure Online Shopping
- You can be sure your shopping experience is secure with Bella Bathrooms. We use an industry standard SSL certificate and payments are securely handled by Sagepay, our payment gateway provider.
- Price Match Service
- Seen a better price else where? Here at Bella Bathrooms we offer an easy to use price match contact form, available on our website to give you the best shopping experience possible.
Kontaktoplysninger
Unit 10 Bowburn South Industrial Estate, DH6 5AD, Bowburn, Durham, Storbritannien
- 0191 303 7771
- customerservices@bellabathrooms.co.uk
- www.bellabathrooms.co.uk
4,6
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The website is easily navigated which…
The website is easily navigated which made ordering super easy. I had already placed an order but had to rearrange at short notice which wasn't an issue when speaking to the office Delivery time was as stated. Will definitely use again and have already recommended Bella Bathrooms to others. 5 star.
12. januar 2026
Besvarelse fra Bella Bathrooms
Hi David
Thanks for the 5 stars and amazing feedback, we are truly grateful. Thanks also for the recommendation, it means a lot that you would buy from us again.
Kind regards
Bella Bathrooms
Comfy Height Toilet
Very easy website to use with all the information you need. Conformation of my order and delivery date was emailed to me the very next day and everything just fell into place. It was one of the easiest online shopping experiences I’ve had. Very happy with the product and service. I would gladly recommend this company to anyone..
15. januar 2026
Besvarelse fra Bella Bathrooms
Hi Robin
Thank you so much for taking the time to leave us such a great review. We are thrilled with the feedback and recommendation, it really does mean a lot. Thanks again.
Kind regards
Bella Bathrooms
Besvarelse fra Bella Bathrooms
Hi Ian
Thanks for the 5 star review, we really appreciate your feedback.
Kind regards
Bella Bathrooms
Hopefully helpful review
Ordering and delivery was faultless. The product isn't fitted yet but would most definitely be disappointed if I'd paid full price because the plastic components feel and look quite cheap. As long as the shower functions ok it will be value for money
12. januar 2026
Besvarelse fra Bella Bathrooms
Hi Sharon
Thanks for the 5 stars and feedback. I'm sorry you're not 100% happy with the quality of the plastic shower components. If you have any issues with it please let us know.
Kind regards
Bella Bathrooms
Items were all of good quality the ones…
Items were all of good quality the ones that were delivered
Unfortunately I had 2 items missing from my order
9. januar 2026
Besvarelse fra Bella Bathrooms
Hi Antony
I'm sorry you are reporting items missing from your order, we can not see where you have reported this to us directly. Have you checked the other boxes for the items? For example, the overflow covers are really small, so are often put into the boxes of the other items so they don't get lost in transit.
Can you please email hello@bellabathrooms.co.uk stating which items you are missing so we can look into this for you.
Kind regards
Bella Bathrooms
Bathroom accessories
Easy ordering,prompt delivery and bathroom accessories are lovely.
Happy customer thank you
12. januar 2026
Besvarelse fra Bella Bathrooms
Hi Tracey
Thanks for the 5 stars and lovely feedback, it makes the team at Bella Bathrooms very happy. Thanks again.
Kind regards
Bella Bathrooms
Excellent service
Excellent service. Ordered a large fragile item one morning and it arrived the following morning!
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bella Bathrooms
Hi Amy
Thank you so much for the 5 stars and excellent feedback, we're glad you are happy with the service received.
Kind regards
Bella Bathrooms
Awesome service from start to finish
Awesome service from start to finish, Kate has been brilliant to work with.
6. januar 2026
Besvarelse fra Bella Bathrooms
Hi Steve
Thanks for the 5 star review, I'll pass on your praise to Kate. She really is a star.
Kind regards
Bella Bathrooms
Besvarelse fra Bella Bathrooms
Hi Jonathan
Thanks for the 5 stars and feedback, they are greatly appreciated
Kind regards
Bella Bathrooms
Great service from call handler
We had a possible return but have since reconsidered. Spoke to the company on the phone. The woman who dealt with me, Kate, was great. She suggested she’d look up some alternatives and email them to me, which she did - and very quickly too. Great service and personal involvement in fixing the issue. Recommended.
8. januar 2026
Besvarelse fra Bella Bathrooms
Hi Richard
Thanks for taking the time to leave us such a great review. We're glad Kate could help find what you needed. She will be thrilled with the shout-out.
Kind Regards
Bella Bathrooms
Very expensive item
Very expensive item, I ordered it and they send me damage piece already used
7. januar 2026
Besvarelse fra Bella Bathrooms
Hi Ruby
I can see that this was resolved within 48 hours when a replacement part was sent out to you. The faulty part looked machine damaged, not used.
Kind regards
Bella Bathrooms
Besvarelse fra Bella Bathrooms
Hi Simon
Thanks for leaving us a 5 star review, it's greatly appreciated. I'll pass on your praise to Kate.
Kind regards
Bella Bathrooms
Joanne was great helpful polite did…
Joanne was great helpful polite did over the phone very easy .delivery came next day great service
thank you again
8. januar 2026
Besvarelse fra Bella Bathrooms
Hi Nigel
Thank you so much for the 5 stars and great feedback. Joanne will be thrilled with the shout-out.
Kind regards
Bella Bathrooms
Besvarelse fra Bella Bathrooms
Hi Penelope
Thanks for the 4 stars and feedback, your comments are greatly appreciated
Kind regards
Bella Bathrooms
Besvarelse fra Bella Bathrooms
hi Kevin
Thanks for leaving us a 5 star review, it means a lot
Kind regards
Bella Bathrooms
Poo tasticly
6. januar 2026
Besvarelse fra Bella Bathrooms
Hi
Thanks for the 5 stars and hilarious feedback, we're glad you're happy.
Kind regards
Bella Bathrooms
Besvarelse fra Bella Bathrooms
Hi Jabril
thanks for the 5 stars, they are greatly appreciated
Kind regards
Bella Bathrooms
great price
great price, fantastic ''helpful staff''. owner/manager I guess not so happy very abrupt.
8. december 2025
Besvarelse fra Bella Bathrooms
Hi Lee
Thanks for the 4 star review, it's greatly appreciated,
Kind regards
Bella Bathrooms
Besvarelse fra Bella Bathrooms
Hi Angela
Thanks for the 5 stars, we're truly grateful.
Kind regards
Bella Bathrooms
Excellent product delivered on time
Excellent product delivered on time. Highly satisfied with the service received and would definitely use again.
30. september 2025
Besvarelse fra Bella Bathrooms
Hi Mrs P
Thanks for the 5 stars and amazing feedback, we are really happy to see you would choose Bella Bathrooms again.
Kind regards
Bella Bathrooms
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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