Excellent customer service and a beautiful outfit. I can’t thank Tia enough for expediting my order so I received in time for my break. Excellent communication. I don’t normally write reviews but blow... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
One of my favourite things to do at the start of Spring is go onto the Beach Cafe website and order my summer holiday wardrobe. Great choice of designers and swift delivery. Recommend!
Virksomheden har svaret
Great company, great products of high quality. Orders have always arrived quickly and beautifully wrapped. Free returns is a bonus. Recently sent a bikini back but only because it didn't fit me proper... Se mere
Virksomheden har svaret
Quality products from Beach Cafe Great customer service and quick delivery Beautifully packaged and very chic styles Have bought from Beach Cafe previously and been delighted with my purchases... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Shop Designer Swimwear at Beach Cafe for a huge selection of beachwear by Seafolly, Vix & Melissa Odabash. Free Delivery on orders over £100 & Free Returns.
Kontaktoplysninger
London, W10 5AD, London, Storbritannien
- 02031764541
- info@beachcafe.com
- www.beachcafe.com
In the EU, no problem with Beach Cafe :-)
Amazing customer service for European shoppers! Shopping online with UK stores can be tricky sometimes due to customs charges etc. Worry not with Beach Cafe however, as they make the whole process very simple and they are super efficient. I will definitely be buying from Beach Cafe UK again in the future, for beautiful items and great customer service. Thank you :-)
2. juni 2024
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Hi Renate!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits and are pleased with our service!
All the best, The Beach Cafe team x
Excellent customer service
Excellent customer service, fast delivery and beautiful dresses. Would shop here again
1. juni 2024
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Hi Katee!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits and are pleased with our service!
All the best, The Beach Cafe team x
Ordered on the website lovely clothes
Ordered on the website, delivery fast and lovely clothing. No problems and would order again
22. maj 2024
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Hiya!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
Please could you kindly respond to the thank you email you received as we are unable to find your email from the name provided on the review.
All the best, The Beach Cafe team x
Great Experience and very good support!
I ordered a dress online from Germany. Shortly after my order, the company contacted me and gave me information about the import/tax regulations. The contact person was always there to support me during and after the purchase process. Shipping to Germany was incredibly fast. The quality of the dress is also incredibly good. I am very happy about this good buying experience.
10. maj 2024
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Hi Sahra!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
All the best, The Beach Cafe team x
Besvarelse fra Beach Cafe
Hi Joanne!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
All the best, The Beach Cafe team x
Absolutely exceptional customer service
Absolutely exceptional customer service. Rectified a delivery issue with efficiency and went above and beyond…..love Beach cafe, my favourite site for swim and beach wear!
8. maj 2024
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Hi Rebecca!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
All the best, The Beach Cafe team x
Never disappointed
Shopped many times with Beach Cafe. Never disappointed and first class service. Purchases arrive quickly and in beautiful packaging. Great website and my ‘go to’ for anything in swimwear and beach chic.
6. maj 2024
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Hi Meriel!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
All the best, The Beach Cafe team x
NO REFUND - RAISED A DISPUTE WITH BANK
Sadly, I have felt it necessary to continue my positive review with a negative already written on 8 March.
I never received my refund of £250.20 for the stained beach cover up.
I received an email on 11 March confirming a refund should arrive within 10 days which it never did. I contacted the company on several occasions to be finally told that the refund was made on 28th March, 18 days later. The refund again was not made.
I was sent 2 exact emails of apology 1 with a discount code, then a £50 voucher but still no refund.
I was left with no other choice but to raise a dispute last week with my bank as I was still hopeful that the refund would be made.
This was resolved within 2 days, beach cafe were contacted by my bank and the payment was made instantly.
This negative experience has left me absolutely drained just before my holiday, the amount of time spent on calls and emails to beach cafe and to my bank were extremely time consuming, no one needs these problems when wrapping up work related things plus packing etc.
13. april 2024
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Besvarelse fra Beach Cafe
Marina, please do not attempt to spread lies about our business. Your refund was completed on 28th March and we provided you several times with evidence from our payment provider Sagepay that the refund had been done. Despite doing this, you continued to call every day despite being told that the payment had left our account immediately but your bank may take longer to clear the amount because of the Easter bank holiday. You seemed to be getting a kick out of constantly complaining, and repeatedly telling our staff how often you went on holiday and how much money you spend on beachwear. On the Friday you called and verbally abused our member of staff Tia, calling her a baby, and were extremely patronising, bringing her to tears. We will not tolerate our staff being treated in such a vile way. Tia asked you to contact your bank directly for confirmation your refund had been completed, but you refused to contact them saying you didn’t need to and would contact a solicitor instead. We have NEVER been contacted by your bank after your supposed complaint to them – the refund was already completed on 28th March. This is an outright lie on your part. I hope your review shows as a warning to other retailers not to engage with you and your bullying behaviour. I have rescinded the £50 gift voucher we offered, but if you wish to contact us, I would gladly offer to pay for a Yoga class to hopefully provide you with the peace and happiness you need. Please never attempt to shop at Beach Cafe again.
Ik kocht een kleedje via beachcafe
Ik kocht een kleedje via beachcafe, ik kreeg onmiddellijk een e-mail dat de betaling niet doorgekomen was maar ze dit voor ons zouden oplossen. Dat werd ook gedaan. Heel vlot en persoonlijk contact!
10. april 2024
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Besvarelse fra Beach Cafe
Hi Kaat!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
All the best, The Beach Cafe team x
Beautiful packaging and extremely quick…
Beautiful packaging and extremely quick service x very pleased with my purchase ready for the Maldives xxxx
30. marts 2024
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Besvarelse fra Beach Cafe
Hi Angela!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
All the best, The Beach Cafe team x
Always great service
Always great service - products, packaging and delivery!
25. marts 2024
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Besvarelse fra Beach Cafe
Hi Donna!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
All the best, The Beach Cafe team x
Great selection of beachwear.
Great selection of beachwear.
Easy to return items if necessary
23. marts 2024
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Besvarelse fra Beach Cafe
Hi Dee!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
All the best, The Beach Cafe team x
Such beautiful clothes
Such beautiful clothes! I can’t wait for the sunshine to wear my new dress.
18. marts 2024
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Besvarelse fra Beach Cafe
Hi Rebecca!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
All the best, The Beach Cafe team x
Beach Cafe has a lovely selection of beautiful clothes.
Beach Cafe has a lovely selection of beautiful clothes. I ordered 6 items, 2 were perfect which I kept. I returned the other items very easily in the original box with returns label, postage paid.
11. marts 2024
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Besvarelse fra Beach Cafe
Hi Merietta!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
All the best, The Beach Cafe team x
Quality Products
The range of beach wear & resort clothing is well chosen . Fabric quality good . Sizing is well explained & accurate .
4. marts 2024
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Besvarelse fra Beach Cafe
Hi Bridget!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
All the best, The Beach Cafe team x
Great experience
Great website. Excellent service. Fast delivery and beautiful packaging. Would not hesitate to recommend Beach Cafe
1. marts 2024
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Besvarelse fra Beach Cafe
Hi Marjorie!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
All the best, The Beach Cafe team x
Besvarelse fra Beach Cafe
Hi Jane!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
Please could you kindly respond to the thank you email you received as we are unable to find your email from the name provided on the review.
All the best, The Beach Cafe team x
All round positive experience
Arrived promptly. Beautifully packaged. Lovely product. Will purchase again.
7. marts 2024
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Besvarelse fra Beach Cafe
Hi Sue!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
Please could you kindly respond to the thank you email you received as we are unable to find your email from the name provided on the review.
All the best, The Beach Cafe team x
Beautifully packaged
Speedy delivery, beautifully packaged. Love love love the dress. exactly how its portrayed on the website. Only small downside is that it really smelt, it was a new smell but frankly unwearable, so had no choice but to wash it immediately. For the price it was disapointing. I would buy again from this company assuming it was a one off experience.
6. marts 2024
Uopfordret anmeldelse
Besvarelse fra Beach Cafe
Hi!
Thank you for your time to leave a review, we love to hear all our customers thoughts!
On this occasion the dress smells of the fabric dye, which is something we are working with the supplier to make sure is gone before we receive them in future. We are so sorry for any inconvenience caused.
Please could you kindly respond to the thank you email you received as we are unable to find your email from the name provided on the review.
All the best, The Beach Cafe team x
Excellent quality
Excellent quality, quick delivery will absolutely buy again in the future
3. marts 2024
Uopfordret anmeldelse
Besvarelse fra Beach Cafe
Hi Paula!
Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!
All the best, The Beach Cafe team x
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.