Thank you to the team especially Kelly for always accommodating us without feeling rushed. My daughter's always looking forward to have her eyes checked because of the team's warmth and kindness. Step... Se mere
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Se, hvad kunderne siger
A very thorough eye test carried out by an optician with just the right mixture of friendliness and professionalism, explaining how my eyesight has changed, what this means and how the distance/re... Se mere
Virksomheden har svaret
The staff were friendly, professional, and very helpful throughout the whole appointment. The eye test was thorough, and everything was explained clearly without feeling rushed in any way. As it happe... Se mere
Virksomheden har svaret
Staff pleasant and very helpful with a clean and modern shop interior. I would be happy to recommend this opticians.
Virksomheden har svaret
Virksomhedsoplysninger
Om Barracloughs the Opticians
Skrevet af virksomheden
We are an independent group who have been caring for eyes for over 68 years. Established in 1957 by Frank Barraclough in St. Leonards and later joined by Peter Stiles, we gained a reputation founded on expertise combined with a kind and helpful manner.
Investing in the latest technology and equipment such as OCT imaging and Optomap® retinal scanning and keeping the practices modern and up to date has all helped in passing the 65 year milestone.
However, a significant contribution has been made by the people working in the company and a large proportion of our staff have been with us for many years enabling them to build excellent relationships with our clients. We're proud of the solid reputation we have built up over the years and will continue to deliver the very best possible service when it comes to eye care and customer care.
Book Now Our website OCT Imaging
The Barracloughs Promise
Skrevet af virksomheden
- You'll see, we care
- As a trusted independent optician, we've been caring for eyes for over six decades. Our commitment to excellence and customer satisfaction has been a cornerstone of our business since our founding in 1957.
Kontaktoplysninger
Head Office: 41 Western Road, TN40 1DT, Bexhill-on-Sea, Storbritannien
- enquiries@barracloughs.net
- www.barracloughs.net
Trusted in East Sussex for over 68 years
4,9
Fremragende
717 anmeldelser
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Reliable and caring optician
6. december 2024
Uopfordret anmeldelse
Besvarelse fra Barracloughs the Opticians
Very kind Monica! This really made us smile - it describes exactly how we wish to be!
Thanks for choosing Barracloughs and for sharing your feedback 🙂
All staff were polite and very helpful…
All staff were polite and very helpful and I was give a clear explanation all the way through the procedure.
29. november 2024
Uopfordret anmeldelse
Besvarelse fra Barracloughs the Opticians
We love this feedback Mr Crichton, thank you very much for sharing! These are all such valid points which count towards a great customer experience and we'll make sure the team sees your lovely words.
Thanks for choosing Barracloughs and you know where to find us, should you have any queries with your vision.
Friendly efficient start.
16. november 2024
Besvarelse fra Barracloughs the Opticians
Thank you very much for your feedback! That is exactly what we like to hear. Thank you for sharing and thanks for choosing Barracloughs as your opticians in Bexhill!
Besvarelse fra Barracloughs the Opticians
We LOVE to receive 10 out of 10! Thank you Colin, you've made us smile.
Thanks for choosing Barracloughs (and for your loyalty!) and we look forward to your next visit!
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Thorough eye examination with results thoroughly explained.
22. november 2024
Besvarelse fra Barracloughs the Opticians
Wonderful Miss Merritt, thank you for sharing your experience and it's fantastic to hear how pleased you were with your visit.
We really value your loyalty and look forward to seeing you again!
skilled and careful and caring…
skilled and careful and caring assessments with good follow up.
29. november 2024
Besvarelse fra Barracloughs the Opticians
These are all very important points so we're really happy that they stood out for you!
Thanks so much for sharing and we look forward to your next visit 🙂
Thanks again for choosing Barracloughs.
Always so helpful
A big thanks to Stephen who carried out a thorough inspection and made me feel comfortable throughout. As always a big thanks to Mel (part of the furniture) for her advisement on the choice of frames etc.To everyone at the Bexhill branch, thank you all for your continued warmth and help throughout the many years I have been a customer.
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Barracloughs the Opticians
Thank you for not only your fab review David but also your loyalty! We really do value your custom and appreciate your lovely feedback about the team 😀 We'll make sure that Stephen, Mel and the rest of the Bexhill team sees your review!
Thanks again.
Personal attention
Personal attention
My current glasses (for reading) were adjusted by an assistant with care, as they did not need replacing
13. november 2024
Besvarelse fra Barracloughs the Opticians
We're pleased your current spectacles are still suitable Mary! Thank you for sharing your feedback and for choosing Barracloughs!
We look forward to seeing you next time but if there's anything you need from us in the meantime, you know where to find us.
Thanks again!
Dr Javadnia always impresses me!
Dr Javadnia always impresses me, but everyone else was wonderful too (Amanda, Ginnie and Isabella.The staff is the main reason I prefer to use Barraclough rather than the other opticians in the High Street.
15. november 2024
Uopfordret anmeldelse
Besvarelse fra Barracloughs the Opticians
Miss Combey, your feedback really brought a smile to our faces!
It's so lovely to read, thank you - it's also very reassuring to read that you find the team so friendly and personable that you choose Barracloughs over others on the High Street.
Thank you again for choosing us in Uckfield and we look forward to your next visit!
Besvarelse fra Barracloughs the Opticians
This is what we always aim for Jenny so it's lovely to read your feedback!
Thank you for choosing Barracloughs and we look forward to seeing you again 🙂
Successful Visit
I was seen on time. I didn't feel rushed during the examination. My glasses were checked, tightened & cleaned & I was even supplied with a new case, as I had accidently stepped on mine recently.
1. november 2024
Besvarelse fra Barracloughs the Opticians
This is wonderful to read Miss Heard - thank you for such kind words and we really appreciate you choosing Barracloughs as your opticians in Seaford!
We look forward to seeing you again 🙂
I was served by Charlene today and…
I was served by Charlene today and found her customer service skills to be impeccable. She is polite and nothing was too much trouble for her to make sure I chose the correct glasses. Highly recommend and wouldn’t go anywhere else!
12. november 2024
Uopfordret anmeldelse
Besvarelse fra Barracloughs the Opticians
This really brought a smile - thank you for sharing such a lovely review!
We will be sure to make sure Charlene sees this incredible feedback right away - thank you for choosing Barracloughs and we're really pleased that you will be happy to recommend us to others. Word-of-mouth is so valuable to an independent business like ours.
Thanks again! 🙂
Barracloughs Battle
Not only was a health condition picked up and a referral made but I received amazing customer service from Emma Bond who was incredibly patient with me and spent a considerable amount of time helping me with frames, lenses and tint options. I really appreciated the valuable experience that she clearly has.
2. november 2024
Uopfordret anmeldelse
Besvarelse fra Barracloughs the Opticians
This is great feedback Mr Crowe, thank you! We're really happy that you were pleased with the service and especially happy with Emma's assistance. We'll make sure that Emma sees your kind words!
Thanks for choosing Barracloughs and we look forward to seeing you again.
Thorough eye examination.
15. oktober 2024
Besvarelse fra Barracloughs the Opticians
Andrew this is lovely to read! We're pleased you felt you were provided with a thorough sight examination and look forward to seeing you again 😀
Thank you for sharing!
The test and fitting was good but….,
The test and fitting was good, I would prefer to have given a review after collecting my new glasses.
21. oktober 2024
Besvarelse fra Barracloughs the Opticians
Thank you for your honest review Mrs Carstairs - we understand that and hope that you are pleased with your glasses too!
Thank you again for the 5-stars and we really appreciate you choosing Barracloughs!
Bexhill Branch…
All the staff in the Bexhill Branch were very friendly and courteous.
17. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Barracloughs the Opticians
This is very nice to read and good to know considering you're Polite Pete 😃
We love this feedback and really appreciate you sharing, thank you very much and thanks for choosing Barracloughs!
All at the shop excellent
4. oktober 2024
Besvarelse fra Barracloughs the Opticians
Thanks Shane! Kind feedback, and we're so pleased you chose Barracloughs 🙂 We really appreciate that and look forward to seeing you again!
Besvarelse fra Barracloughs the Opticians
This makes us smile, thank you!
We really appreciate you sharing your feedback and are so pleased you chose Barracloughs.
Thank you again and we look forward to seeing you next time!
Barracloughs - Eastbourne Branch
Trevor dealt with my eye sight test, he was extremely through , knowable and explained everything. Sam dealt with suggestions regarding style and type of lenses. He also dealt with a warranty claim on my previous varifocals whilst I was in the branch. Both members of staff provided an excellent service which is why I have remained a loyal customer to this branch. I would highly recommend this branch of Barracloughs.
10. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Barracloughs the Opticians
This is amazing feedback Mr Knapp, thank you very much for sharing!
We are really pleased to read that you were happy with your visit. Trevor and Sam have both been sent your kind words and they'll be thrilled to read them we are positive 🙂
Recommendations mean so much to an independent family business such as ours too - so for that we are really very grateful, thank you.
Always helpful
A very thorough post op eye check. Not rushed and questions answered.Everyone friendly and helpful as always.Thank you
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Barracloughs the Opticians
This is wonderful - thank you for your feedback and for sharing! It makes us happy to read that you didn't feel rushed, that's such an important element of your visit 🙂
We really appreciate you choosing Barracloughs and look forward to seeing you again!
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