Got a letter in the mail about account inactivity, so I called to find out what this was about. Since I don’t remember my last deposit from three years ago, the call got nowhere. I provided all my... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Me and my family would like to express our eternal gratitude to Dennis Hughes for his unconditional help since we brought our property 11 years ago. Your efforts are truly appreciated and your service... Se mere
Susana helped me qualify for a mortgage and purchase my first home. She was incredibly helpful and resourceful. The process was absolutely seamless and I could not have done it without her and the tea... Se mere
Great customer service, answering and explaining our questions and concerns, so we understand the process of purchesing our indurstral property. Thank you, Brittney ! Jim and Joan Miller JHM Proper... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Since 1855, BankFive has been a steadfast source of financial services for its neighbors, offering convenience, reliability and innovative solutions. As a mutual bank with 13 branches and 3 loan offices in Massachusetts and Rhode Island, BankFive is committed to supporting the local community with philanthropy and volunteerism.
Kontaktoplysninger
79 North Main Street, 02720, Fall River, MA, USA
- 1-774-888-6100
- bankfivecustomerservice@bankfive.com
- www.bankfive.com
4,7
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Here is a draft of the thank-you note for Susan that highlights her dedication, honesty, and your long-term trust in her for your home-buying journey in a better location
Here is a draft of the thank-you note for Susan that highlights her dedication, honesty, and your long-term trust in her for your home-buying journey in a better location:
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Subject: Deeply grateful for your help and guidance!
Hi Susan Neves
I wanted to send a sincere thank you for staying up late to get those prior approval letters over to me. Your dedication made a huge difference.
I also truly appreciate your candidness throughout this process. Protecting what I currently have while achieving my goal of finding a home in a better location means the world to me, and your honest guidance gives me complete peace of mind.
Having worked closely with you back in 2020 during the chaotic start of Covid, I knew exactly who to turn to when I was ready to make this next move. You have earned a lifelong client, and I will continue to come to you for all of my future mortgage needs.
Thank you again for looking out for my best interests!
26. juni 2026
The speed of taking care of the issue i…
The speed of taking care of the issue i have was amazing
30. juni 2026
Jim M.
Jim, at Bank Five, pretty much held my hand through the entire lending approval process. He was extremely helpful and very attentive to everything that was needed and answered every single question I had even off hours. He was fabulous!!
15. oktober 2025
Helping me with all my banking needs
16. juni 2026
They are always informed and very…
They are always informed and very helpful. Also every time I am there they are very polite and cheerful
18. juni 2026
Wonderful staff is available whenever…
Wonderful staff is available whenever needed. Prompt, reliable service.
18. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The service is slow at the window
25. juni 2026
Besvarelse fra BankFive
Hi Diane,
Thank you sharing your feedback. We apologize for the delay you experienced at our drive-up window and understand your frustration. I understand our Branch Manager reached out to learn more about your visit. Please know this will be used as a training opportunity for our team to ensure a more efficient experience moving forward. Thank you for taking the time to leave us a review. We look forward to providing you with a better experience on your next visit.
Best,
BankFive
Excellent staff
The Express staff is top tier. I go on Sundays. They are always very busy. I usually need the coin machine for my deposit. Very efficient and incredibly friendly team
25. juni 2026
As always I have a good experience
As always I have a good experience. Staff are great and treat me with respect and I reciprocate. Feel like a family.
25. juni 2026
They showed me the solution right away.
18. juni 2026
The staff at the Fairhaven branch are…
The staff at the Fairhaven branch are so helpful and pleasant to work with.
17. juni 2026
It’s really nice that you reach out in…
It’s really nice that you reach out in person to see if there’s anything you can do for me!! That is why I picked this bank local and people driven
23. juni 2026
Was 🤜🐐🔥🥰 only Messy🐐🙏🥰🔥😊 can beat us
23. juni 2026
"I had a terrible experience with Bank…
"I had a terrible experience with Bank 5. I took out three commercial loans with them, but the worst was when I sold a property. Even though I was just one month shy of completing the five-year term, they charged me over $3,000 as a penalty. I tried to discuss it with my loan officer, but she didn’t respond. I have a strong business history with them, but after this, I will never use Bank 5 again. If you're considering a commercial loan, please check all terms thoroughly and avoid surprises like this."
17. februar 2026
Besvarelse fra BankFive
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear about your frustration and are thankful you brought this to our attention. We recognize the importance of clear communication and responsive service, and we regret that your concerns were not addressed in a timely manner. Your concerns will be escalated and addressed internally. Thank you again for your feedback.
Best,
BankFive
Representative was a pleasant and…
Representative was a pleasant and service was outstanding. Ty
18. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.