BankFive Anmeldelser 

5.884
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Got a letter in the mail about account inactivity, so I called to find out what this was about. Since I don’t remember my last deposit from three years ago, the call got nowhere. I provided all my... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Me and my family would like to express our eternal gratitude to Dennis Hughes for his unconditional help since we brought our property 11 years ago. Your efforts are truly appreciated and your service... Se mere

Bedømt til 5 ud af 5 stjerner

Susana helped me qualify for a mortgage and purchase my first home. She was incredibly helpful and resourceful. The process was absolutely seamless and I could not have done it without her and the tea... Se mere

Bedømt til 5 ud af 5 stjerner

Great customer service, answering and explaining our questions and concerns, so we understand the process of purchesing our indurstral property. Thank you, Brittney ! Jim and Joan Miller JHM Proper... Se mere

Virksomhedsoplysninger

  1. Bank
  2. Finansiel institution
  3. Realkreditinstitut
  4. Sparekasse

Skrevet af virksomheden

Since 1855, BankFive has been a steadfast source of financial services for its neighbors, offering convenience, reliability and innovative solutions. As a mutual bank with 13 branches and 3 loan offices in Massachusetts and Rhode Island, BankFive is committed to supporting the local community with philanthropy and volunteerism.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

6 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(5.884)

873 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Absolute awful bank to partner with…

Absolute awful bank to partner with buying a home. They do no re-search into a property you buy. They just want to take all of your money and stick you in a crap property. Lesson learned!!!!!!!!!!!!! be aware!!!

30. juni 2026
BankFive-logo

Besvarelse fra BankFive

Hi Molly,

We’re sorry to hear that your experience did not meet your expectations. I understand our Director of Residential & Consumer Lending has reached out and spoken to you to apologize and see how we can help the situation. Thank you for your willingness to speak with us and work through the issues. We understand that you should feel fully supported through the homebuying process and regret that was not the case. We appreciate you taking the time to leave us a review. I know you are still working with our team, but if you have any additional questions, please don’t hesitate to reach out.

Best,

BankFive

Bedømt til 1 ud af 5 stjerner

This bank has gone down hill with…

This bank has gone down hill with customer service this time they didn’t follow through with my request

7. juli 2026
BankFive-logo

Besvarelse fra BankFive

Hi Thomas,

We’re sorry to hear about your poor experience with us and apologize for the frustration this situation has caused . Providing dependable service is important to us, and we're sorry we fell short of your expectations. I understand our Contact Center Manager spoke to you yesterday regarding your concerns and an update on the initial issue. We appreciate the opportunity to discuss your experience and value the feedback you've provided, as it helps us improve our service for all customers. If you have any additional concerns, please don’t hesitate to reach back out at 774-888-6100.

Best,

BankFive

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service! The rep I spoke to was extremely nice and informed me that the loan was paid in full. I cannot remember the date. Also, the "atomic number" represents the exact number of protons in the nucleus of an atom. I'm a teacher and more trivia needs to be said! I'm starting here!

26. juni 2026
Bedømt til 5 ud af 5 stjerner

Amazing and Professional

Miguel was very helpful. From the beginning he was very straightforward and made the process to get pre approved very easy.
He is very responsive, patient, understanding and goes beyond his way to make sure everything goes smoothly.

11. juni 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

My experience was good

My experience was good. Since I I do my baking with the President Av brand I must inform you that I have been tempted to move across the street. For the most part, service there is very poor

30. juni 2026
BankFive-logo

Besvarelse fra BankFive

Hi Joseph,

Thank you for taking the time to leave us a review. We're sorry to hear that you have not been completely satisfied with your experience at our branch. Our Branch Manager has attempted to reach out to discuss your concerns and has left a voicemail. Whenever is convenient for you, please feel free to give us a call at 774-888-6430. Thank you for your feedback and we hope to have the chance to speak with you.

Best,

BankFive

Bedømt til 1 ud af 5 stjerner

The issue I called about was never…

The issue I called about was never resolved

23. juni 2026
BankFive-logo

Besvarelse fra BankFive

Hi Nazifa,

We're sorry to hear you feel your issue was not resolved. A member of our Call Center team reached out regarding your concern but were unable to connect with you. Whenever is convenient for you, please reach out to us at 774-888-6100 so we can review the issue together and walk through a resolution. We value your feedback and would appreciate the opportunity to assist you further.

Best,

BankFive

Bedømt til 5 ud af 5 stjerner

Here is a draft of the thank-you note for Susan that highlights her dedication, honesty, and your long-term trust in her for your home-buying journey in a better location

Here is a draft of the thank-you note for Susan that highlights her dedication, honesty, and your long-term trust in her for your home-buying journey in a better location:
------------------------------
Subject: Deeply grateful for your help and guidance!
Hi Susan Neves
I wanted to send a sincere thank you for staying up late to get those prior approval letters over to me. Your dedication made a huge difference.
I also truly appreciate your candidness throughout this process. Protecting what I currently have while achieving my goal of finding a home in a better location means the world to me, and your honest guidance gives me complete peace of mind.
Having worked closely with you back in 2020 during the chaotic start of Covid, I knew exactly who to turn to when I was ready to make this next move. You have earned a lifelong client, and I will continue to come to you for all of my future mortgage needs.
Thank you again for looking out for my best interests!

26. juni 2026

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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