The staff was very helpful and friendly. He helped us exchange our phone order for a size that fits my son much better. He provided detailed information and advised us to schedule the first service... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service from Balfes Cycle Kingston! I’m very happy with my new bicycle. The staff were friendly, helpful, and knowledgeable, and made the whole purchase easy and enjoyable. Highly recommende... Se mere
Ordering process through cycle to work scheme a little disjointed. Gears weren't adjusted correctly when I took the bike away so returned within minutes. Staff in the shop incredibly helpful, comm... Se mere
Brilliant place to get your bike excellent after service as well. Callum always very helpful in sorting things out
Virksomhedsoplysninger
Om Balfe's Bikes - Kingston
Skrevet af virksomheden
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrevet af virksomheden
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktoplysninger
36-40 Richmond Road, KT2 5EE, Kingston Upon Thames, Surrey, Storbritannien
- 02045315552
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great communication and sorted my…
Great communication and sorted my broken chain issue as promised in minutes.
28. maj 2026
Would have got 5 stars but front wheel…
Would have got 5 stars but front wheel came loose on second day of riding new e-bike. Human error I guess as mechanic should have made sure wheels where secured prior to releasing bike
22. maj 2026
Amazing staff
Amazing staff, really kindly helped me not only put cleatt pedals on but also fit the cleatts to my shoes. as a new cyclist i really appreciated having the help without judgement. very friendly service too :) thank you!!
16. maj 2026
Knowledgeable and helpful staff
24. maj 2026
Amazing stuff
I am very happy with the stuff members, they are professional, friendly and very quick to sort things out. I will definitely recommend everyone to choose Balfe’s Bike - Kingston.
Kindly
Enco
21. maj 2026
Whole bike buying experience was great
Whole bike buying experience was great. Faaiz in the Kingston branch was so helpful when it came to choosing the right bike. Delivered this morning by Ian who spent time teaching my 9yr old son how to attach the pedals, tighten handlebars and general bike maintenance. Would recommend Balfes to everyone based on this purchase.
25. maj 2026
Uopfordret anmeldelse
Fantastic service - bike like new!
Balfe's were amazing. I had a Boardman aluminium bike that was a bit unloved and having trouble shifting. I booked it in for the 'could be anything' service and they talked me through the options. An assessment and a quote came through next day, which I approved and the work was carried out shortly after that. I can't tell you how good a job they did - everything was stripped down, cleaned, tightened and tested. It's like riding a new bike! Thanks to Rosie and the Balfe's team for an excellent job.
14. maj 2026
Top Marks for Service
Ordered a Trek From Balfe
Great price & a great service from my initial enquiry from their customer service team right through to collection of the bike. The staff in the store @ Kingston were very friendly, and helpful despite it being busy.
Thank You
17. maj 2026
Great handover
I bought on line and arranged to collect at Kingston. All very smooth re timing , where to park etc.
I was looked after by a young man from Poland. He was brilliant. I had listened to if questions which he fully answered, and added a few of his own when asked what else I needed to know. He also got someone to fix a lock holder. It was an all round excellent customer experience. (I am sorry but I did not ask his name. A lot of talk about Zakopane!)
16. maj 2026
Thank you to the team for my bike…
Thank you to the team for my bike repairs. You’re all very friendly, and the service was quick and really helpful.
28. april 2026
Very helpful staff
Very helpful staff, mended my bike in a much shorter time than predicted
12. maj 2026
Great work in the workshop
Had an issue with my road bike making a weird creaking noise, got it serviced and couple of new parts but still wasn't feeling right. Staff took it back in, re-investigated and fixed the outstanding issue at no extra cost. Lovely and smooth riding now, thanks guys!
9. maj 2026
Very easy ordering online and smooth…
Very easy ordering online and smooth pickup service, very pleasant staff
7. maj 2026
Good selection of bikes at fair prices
Good selection of bikes at fair prices. Prompt availability of selected bike.
7. maj 2026
Early morning saviour
Matt efficiently & speedily fixed a snapped gear cable early morning on a Saturday so I could get back out on a club ride. Much appreciated.
2. maj 2026
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