Received the Babyliss Air wand as a birthday gift and I wanted to know about the warranty of the dryer.Francesca was so lovely over the phone gave clear details on my warranty plan and emailed me back... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased a Babyliss curling tong 2 months ago, unfortunately they developed a fault. I got in touch with babyliss who were very helpful and after sending them the receipt etc,they advised me it w... Se mere
Virksomheden har svaret
I bought some cordless Babyliss hair Clippers from Amazon nearly 2 years ago and they just stopped working. I emailed Babyliss customer service as they had a 3 year Warranty which is very good. France... Se mere
Virksomheden har svaret
My Babyliss Big Hair tool had stopped rotating when blow drying my hair, they are sending me a replacement machine. I am so happy as this is my favourite hair tool. Babyliss, Inka at customer services... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
Conair Group Ltd, Maplewood Crockford Lane, RG24 8YB, Basingstoke, Storbritannien
- 0370 5133191
- ukinfo@conair.com
- www.babyliss.co.uk
4,8
Fremragende
623 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Same issue again, resolved again!
Had the exact same issue happen with a replacement trimmer, the guard just seems to crack after some months of use.
Emailed support letting them know what happened, they were of great help and replied very quickly. They have kindly offered me a replacement which is greatly appreciated!
Super helpful support!
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
My clippers broke the blade adjuster…
My clippers broke the blade adjuster and it fell off after 2 yrs 5 mths informed Babyliss and Yomna & Sandra kindly sorted me a new set to be delivered very impressed with the response and honouring the 5 yr Warranty.
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika.
Customer Care Team
Well class service amazing customer…
Well class service amazing customer service I had issue with my tirmmer and I just call them and they will send new one for me .thank you
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Great Customer service
I contacted customer service by email as my hairdryer developed a fault after 30 months.
The speed in which this was resolved was exceptional.
In less than 4 hours complaint resolved a new product on its way.
Fantastic customer service
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
OUTSTANDING CARE
I recently purchased a Babyliss Pro Shaver. There was a small mechanical problem with it. I emailed Babyliss customer care and Yomna got back to straight away. She is going to send me out a new shaver and I will send back the faulty one. I am just really impressed with how much Babyliss cares about their customers. Well done Yomna and Babyliss. Thank You
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika.
Customer Care Team
Best shaver & company
Best shaver & company , will %100 recommend
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Bighair Rotating Brush
I had a problem with my Bighair Rotating brush. They very promptly responded saying they would replace my brush and give me an additional six month warranty. I cannot fault this company, I am very impressed with their customer service.
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Had a problem with my babyliss big hair…
Had a problem with my babyliss big hair rotating brush, very very quick response, as item is only 1 year old, was offered a replacement or my money back with an added courtesy payment, opted for a replacement, they added an additional 6 months onto my warranty, cannot fault their customer service in anyway, will definitely buy from babyliss again, well done
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
From the very first phone call you were…
From the very first phone call you were all so very helpful and understanding, service and advice was simply the BEST,
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Great customer service
Great customer service! Quick and easy! Didnt have to deal with any bots or Ai ! Issue was resolved within a week!
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Excellent company response to an email
The company responded promptly to an email - and have sent me a replacement cable that was otherwise unavailable currently to buy - so I can continue to use my babyliss hot brush. Helpful and responsive approach - I would buy babyliss products preferentially because not only are they high quality but the service is excellent too
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
I’ve had a couple of issues with one of…
I’ve had a couple of issues with one of my clippers from Babyloss. However I have to say that their customer support is outstanding. They get back to you quickly and efficiently . Can I do a special shoutout to a lady called Yomna. She had gone above and beyond to help me and very much exceeded my expectations. Thank you very much
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika.
Customer Care Team
Fantastic
Fantastic, responsive customer service. Couldn't have been more helpful.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
my 6 monts hairdryder got damaged and…
my 6 monts hairdryder got damaged and Babuliss repace after 2 days without any problems. Very convenient.
Amazing customer service
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Definitely a fault with this product
I received a babyliss x shaver for Christmas. First impression were happy. I loved it. Unfortunately by February the shaver had lost it's power to cut. Even though it's correctly charged. Then whilst troubleshooting I see hundreds of reviews with the same issue. Surely this is a fault with the product and at £60 for 4 weeks of use is simply not good enough.
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning Daniel,
Thank you for taking the time to share your feedback and we are really sorry to hear about your experience with the shaver.
This is certainly doesn't sound normal, we are happy to help you resolving this issue, if you can kindly contact our customer support team on support@babyliss.co.uk or you can call us on 0370 513 3191
Kind Regards,
Yomna.
Customer Care Team
Great Customer Service
Like other reviewers have said, I received great, professional customer service from Philippa and Sandra. I had an issue with my Babyliss hairstyler after owning it for 14 months. Contacted Babyliss who quickly dealt with the matter and are sending a replacement to me.
I am very happy with your customer service!
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Friendly and efficient
A friendly advisor listened to the problem I had with my Cordless gas tong and helped to resolve the issue speedily.
Inka couldn't have been more helpful and patient and is a credit to the company.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika .
Customer Care Team
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika .
Customer Care Team
Fantastic and professional customer…
Fantastic and professional customer service. Had a babyliss airstyler that had stopped working after 14 months. Contacted babyliss who quickly dealt with the matter and are sending a replacement to me. Very happy with this experience.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika .
Customer Care Team
Perfect customer relations
I have just experienced the most professional dealings with Babyliss. From start to finish they have been prompt to answer, extremely clear in any information they require and helpful with my questions. I would absolutely recommend their customer service to anyone. They could not have been any more helpful if they tried.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika .
Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.