Avon Cosmetics Anmeldelser 

This would be a 0 star review if possible.
Bought some lounge pants online from Avon, after a short while needed to return them as they were falling apart.
Contacted customer services, pointed in right direction to send back.
After just over 2 weeks, contact them to chase up refund, that's where the fun starts.
Turns out they seem to have deleted me, my account, my order and everything to do with me, so when I contact customer services now, they have no record of my order number, email address or name so I can't get a refund, but they have MY MONEY AND RETURN!!!!
AVOID!!!!!!!!!!

Would give 0 stars if I could. Was told that my order was shipped twice, it has never arrived. I asked for a refund twice and was told it was processed but I have never actually gotten it.
Appalling service. What is the point of replying to emails quickly if you don't do what you say you will do?

I sold Avon cosmetics in the 1980s and I still use Avon Quiet recently Avon has lost many customers because all the products has lost its unique scent which appeal to people especially the Bubble Baths all smell the same their sweet indidual scent has all disappeared
Please don't kill Avon cosmetics in UK Put the sweet smell back into AVON. Thanks

Having conducted a online survey/review of a aftershave,It stated I would receive a £5 bonus for this.
Now after 6wks I have still not received,just keep getting fobbed off and lied to regarding this matter,
Even a recorded letter to the M.D. is ignored,terrible company

Best bits about AVON UK for me are:
1. Great customers some loyal to me for over 9 years.
2. Great products, many are being repeat ordered
3. Customers using AVON for at least 30 years, the proof is in the pudding.
4. Avon's first large company to reject animal testing and force China to consider alternatives
5. Free delivery for reps and customers
6. Free gifts and samples
7. Avon supports causes including Domestic Violence, Cancer and Gender and Aesthetic differences.
8. Options to share my free online store on just about any internet based platform, thus increasing my audience.
9. Comfort of working from home, when I feel like it.

I personally have known of Avon since childhood because my mother used to keep all the fancy bottles and she had a rep visit often. I tried being a rep nearly 40 years ago but I found the support and lack of a telephone a hassle and dropped out after 6 months. I re

I got hired again in 2012 and things have improved year on year with support networks of real reps and leaders to check in with and to take advice from.
I also love the fact that guys are carving out careers for themselves even though the "Company for Women" is mainly seen as a ladies thing. I signed my brother and am mentoring him. The very least is he can show it on his CV which could open up other opportunities, plus there are other guy reps for him to network with.
Worst bits:
1. Organising and filing my tax return every year
2. Not looking the part, it helps to be well presented, I do not always achieve that.
3. Items SOLD OUT
4. Losing customers who move area

Summary: Great products, chance to make money and build teams, chance to meet reps and customers online or in person. All training, online store and tools are free from the very start. Part of a community with support anytime from mentors and head office support centre, free delivery. Desired skills: Credit worthy for own account to start with, smart and organised, positive outlook, work from home (phone and computer is an asset) , ability to represent yourself first and products second, genuinely care and like your customers, treat is as business not a hobby, good communication and time keeping.
I would recommend Avon to anyone who is 18 or over

The last order I received had been opened, 2 items had been removed, and the box taped back together again. 2 contacts about this were ignored.

Edit: It's now been months. 4 emails and a tweet, completely ignored. After using Avon for 30 years, never again.

WISH I COULD GIVE 0 STARS! Harassing my partner for the money that her deceased mother owed them, Disrespectful and disgraceful, she only passed last month.

"Charlene and Phillip" if that is there real names, Clearly lying about their names over the phone as to not get done for harassment.
But I will chase this up, even if I need to message the CEO myself.

I've never been more revolted and angry at a company before like I have right now with this one.
Not being funny, Avon, but you're not getting a half penny off of us, so take your phonecalls and ram them where the sun doesnt shine!

Yours Respectfully
Aaron.

Review as a rep.

Avon had always been a good company in my opinion until more recently where they seem to be making a whole lot of bad decisions, making things almost impossible for their reps who have other jobs. It is losing its flexibility.

This needs seeing by upper management as this is a big issue to all reps who only put one order through a month and do not have time to do more than that.

Please can you start sending sale books with the campaign books instead of after the first order each campaign.
I am losing orders due to the fact that the sale books only come after I have placed my one order that month.
It is also a waste of paper as you are sending me these books when I no longer need them.
This is one change that is affecting sales in a bad way.
My customers are asking for sales books and not ordering as much because they have now not seen a sale book in 4 months!

My orders are now significantly down due to this and it is making me seriously and regrettably think about leaving this company and maybe moving over to one of your competitors

Absolutely ridiculous!

Missed an item out of my order. Quite simple to sort right? Erm no, apparently not! Nearly three months later, various emails and phone calls and I’m STILL waiting for my refund. Really appalled by the handling of this and the time wasted on the phone and email trying to sort this out. I love Avon products but have no confidence in the company and will not be ordering again.

When I placed my order on 8 February I received a confirmation email. All good so far, but I had no way to track my order or look at order history as I'd checked out as a guest. I created an account after this. I emailed to inquire about this on the 11 February.

On 15 February, having received no reply to my original email, I received an automatic email to say my order had been dispatched. It said I could track my order via my account, but since it wasn't appearing there I had no way to track it. So I emailed again to ask for a tracking number.

My order arrived on the 17 February, so I no longer needed a tracking number, but it's still annoying that neither of my emails had been replied to.

Today, on 22 February, Avon has replied to the original email I sent on 11 February. They haven't said anything about why I couldn't get a tracking number, but confirmed it had been delivered (which I already know).

11 days to reply to a simple email to customer services is taking the mick. Avon really needs to speed up their customer care and look into why it can be difficult to get your tracking number.

My wife loves the presents I got her from Avon, but I doubt I'll bother ordering from the website directly again.

Avon has no permission to be sending me sms. I have never used the service, signed up for the service or made interest. I don't know where you have purchased my data from but I have complained to the ICO.

I love Avon always comes on time not had any problems so far well happy 😊😊😊😊😊😊

Uma excelente experiência quem temos com a Avon

Super zadowolona ze współpracy.😉🌟🌟🌟🌟🌟.💝💯%satysfakcji.🛍️🛒.przyjazna firma dla klientów i pracowników.nr.🥇na cały świat .
Pozdrawiam wszystkich. Elżbieta Śliwka AVON-sklep- reprezentant- konsultant w Avon.😄. Wesołych świąt Bożego Narodzenia.💯%🌟.☃️🌲🌬️❄️❄️❄️.🎁🎁🎁🎁🎁🎁🎁🎁🎁🎁🎁🎁🎁🎁🎁💝.

I ordered some bubble bath and shampoo on line because my usual rep was away. I couldn't track the parcel so I had no idea when it was coming. That wasn't too much of a problem, though inconvenient. When the package arrived (only a short time after I had placed the order), it was torn, and there was no internal packaging to prevent my items from being loose in the box. One of the bottles had leaked, leaving a wet, sticky residue all over the box and my other items. I've only just read the other comments on this site, or I would have been forwarned. I expected a better service from Avon. This type of service seems normal so I should be thankful I actually received my order and haven't been left out of pocket.

I am a rep of 6 years, when I started it seemed great. This last 2 years though have been absolutely horrendous. They've made so many changes, none of which have been any good.
They've just put up the goals so you can earn more. To earn a measley 25percent now you have to place an order of £250 or more. Stuff is constantly out of stock or charged but missing from box. Boxes arrive damaged. If you have a complaint you just get a generic reply. Even when I had a MOUSE jump out of my order box, I didn't get a reply let alone an apology. Also recharged for returned products lots of times and have to ring up to rectify it, spending 30+ minutes on hold is not fun.

I have also been a sales leader for just over a year, in that time customer services have spoken to be like crap, area managers have spoken to you like crap or ignored you, and I have had to appeal to get my rightful earning numerous times. Not once have I received an apology. So far my earnings for this month is 7 days late, 10 days since I sent my appeal to say it was wrong.

On paper I have earned more than I actually have. Book prices, delivery bag prices etc drive your earnings right down. Then god forbid a customer changes their mind and doesn't want their order - you can return it for free, but you don't earn from it anymore - and it happens quite often.

I have used its lipstick just once of my friend. It was not upto the mark as on packaging and site. High price and low quantity. Moderate quality, think has o harmful ingredients and can be safe for lips but is priced high.

After TWO MONTHS waiting for my order worth over £30, I have still not received it, nor been given a refund. I have today googled for news of Avon, and read they are being taken over by LG H&H who are apparently paying $128 million dollars cash.....which rather suggests they could afford to refund me the money I've paid. I am so annoyed, that after years of buying Avon almost every month, I have now started to buy what I need in Boots and Body Shop. I think it's disgusting that Ive got neither my goods or a refund. DO NOT BUY AVON is my advice now.

i use Avon a lot but not any more
i use Avon a lot
but no more they dont care any more told them the problems i had with hermies delivering my things open and missing thing but they just dont want to know or help. they become overpriced .paid £10 for tine box of Anew Platinum Skincare Trial Kit when i got it i thought it would be half the size of the full one but no it's 1/3 the size. full size is £18.00 you think the price would reflect the size you are getting but no so upset after all the years i used Avon

I'd give less than one star if I could. Placed an order on the 5th of June for a few bits for my partner towards his fathers day stuff. Got a confirmation email and heard nothing since. I've tried contacting them and I'm getting nowhere. There still sending me emails getting me to try and buy other products and offering me free delivery but they haven't even emailed me about the stuff I'm owed and when that will be delivered. I just want my items or my £25 back. Absolute joke of a company.