Auting Anmeldelser 

Servizio che lascia molto a desiderare. I proprietari non rispondono ai messaggi facendo perderti tanto tempo. Ho provato contattando un paio di proprietari ma nulla; nessuna risposta dopo più e più giorni. Passate ad altro.

I used the Auting App to hire a car in Milan. Setting up the app and hiring the car was fairly straightforward. Checking the car out was more difficult. As part of the process you are required to take 8 photos of the exterior of the car as a record of its condition on pick up. The App was glitchy and failed to upload some pictures so I had to make multiple attempts to complete the photos. The car was from 2014, the seats were stained, it was not particularly clean and smelled of smoke. It was not in the same condition that you would expect a rental car in the However, it ran well and was economical to use.

Returning the car was harder because it was difficult to find a place to drop it off. I thought the app is supposed to show you the area in which you can drop it off but the app did not provide me with a return location. The button that I thought should do this showed me the current location of the car. Luckily i had the address that the owner sent me when I initially asked for a general pick up location to plan my journey. When I tried to check the car out it would not upload any of the photos so I could not check it out. I had to phone their emergency support and they managed to lock the car remotely. This whole process took around 30 minutes. The app still shows that I have not returned the car. This meant that no photos of the return condition were recorded in the app. After returning the car I was charged for not returning the car completely full with fuel. This charge was very reasonable. I was subsequently charged 25 Euro for not cleaning the car. I had wiped out the car and seats and brushed out the foot well and it was cleaner than when I collected it. The owner of the vehicle uploaded photos of the seats as evidence that the car had not been cleaned. However, the seats were worse when I had collected the vehicle. The app does not request photos of the interior at check out or check in so there was no possibility of comparison.
If you are having doubts, the Auting company exists and I got a car that was cheaper than the main hire companies. However, the app is glitchy and the ability for Auting to add charge after end of hire is disconcerting (however this is something that regular car hire companies can also do). For convenience I will hire at the airport next time with a mainstream car company.

I have also realised that the app is still showing me the current location of the vehicle, even though I have returned the vehicle. This is a significant privacy issue as it appears that Auting, the owner and previous drivers of the vehicle may be able to see its location which is quite disturbing.

Ottima esperienza, auto affidabile e anche il proprietario super disponibile e serio

Great experience, it was a pleasure and joy to see how easy it works☺️

Easy to look for cars and contact the owners.

Servizio molto utile, già utilizzato più volte. Sempre funzionante, veloce ed intuitivo

Noleggio molto comodo e esperienza di viaggio positiva.

Macchina comoda e bassi consumi,Fabio persona seria ed affidabile

Amazing! Everything went perfect! First I was afraid it may be a scam but don’t worry, this app is legit.

Esperienza positiva. Tutto molto facile e chiaro 👍

Plateforme efficace et claire.

Très bon site entre particuliers pour louer des véhicules

Servizio efficiente...viaggio spesso per tutta l'Italia.....Auting consiglio a tutti soprattutto esente da cauzioni e carte di credito paghi,firmi,fotografi l'auto e via!

La registrazione e molto facile e la verifica dei documenti altrettanto veloce. Ho usato la stessa vettura perche mi sono trovato molto bene con la proprietaria ma comunque i prezzi sono molto accessibili anche con altri veicoli.

I was afraid to rent a car via a standard car rental because of additional fees, so I opted for Auting (recommended in a yt video). The app was easy to use, and user support responded in under an hour to help me register my number. I had a great experience with renting thr car, the owner was helpful and the takeover went smoothly. I would for sure use Auting again if I come back to Italy, because it is transparent and the insurance covers any damages for a small fee, so I felt safe and relaxed renting the car.

Macchina stupenda, Owner disponibile, app super