Lovely man in the phone arranging the visit. Jake ( engineer) was prompt, polite & professional. He fixed the problem and serviced the machine even though that wasn’t part of the plan, as the mac... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From initial contact, booking and then work carried out, all went well. Engineer arrived on time, was professional, efficient, knowledgeable and helpful. The unit was repaired, serviced and back u... Se mere
Virksomheden har svaret
Great company. Purchased a unit. Some intermittent issues. They sent someone on time. Offered a date that worked for me. Chap was knowledgeable. Worked diligently until the issue appeared to be fixed.... Se mere
Virksomheden har svaret
I recently had an issue with my water softener that I bought from Atlantis about 3-4 years ago. The problem was the timer control. My dealings with Mark were first class. He was incredibly helpful, fr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are a UK based manufacturer of water softeners. All of products benefit from continued support from our own dedicated service department.
Kontaktoplysninger
Unit 3a Homefield Road, CB9 8QP, Haverhill, Storbritannien
- 01440761500
- info@atlantis-uk.com
- www.atlantis-uk.com
4,9
Fremragende
205 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Atlantis Water Softeners
Thank you Tony. Greatly appreciate your kind words
First class service given by your service
First class service given by your engineer today thought there was as slight leak in the unit the reason for call-out during the service the problem was found and corrected.Very pleased with the attention give by your engineer
13. januar 2025
Uopfordret anmeldelse
Besvarelse fra Atlantis Water Softeners
Hello Rodney
Thank you for your kind review. I will ensure the engineer who attended is told how pleased you were with his service.
Came to fix my 9 year old machine
Came to fix my 9 year old machine. The problem was quickly discovered and 2 parts were replaced. Machine serviced and functioning properly. Knowledgeable, efficient and friendly. Thank you.
11. december 2024
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Besvarelse fra Atlantis Water Softeners
Hello Julia. Thank you for your very kind review. Have a lovely Christmas and a Happy New Year.
Very helpful and efficient service
9. december 2024
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Besvarelse fra Atlantis Water Softeners
Thank you so much Christine. It is very much appreciated
On time ,polite .and informative
On time ,polite .and informative. Thankyou.
2. december 2024
Uopfordret anmeldelse
Besvarelse fra Atlantis Water Softeners
Thank you Robert. Greatly appreciated
Prompt efficient service
Prompt efficient service. Fault quickly resolved and part replaced.
21. november 2024
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Besvarelse fra Atlantis Water Softeners
Hi Clive
Thank you for taking the time to leave such a positive review. We're happy we were able to resolve the issue for you.
Besvarelse fra Atlantis Water Softeners
Hi Nigel. Thank you very much, we are very grateful for the kind feedback
Excellent service and knowledgeable…
Excellent service and knowledgeable staff
1. november 2024
Uopfordret anmeldelse
Besvarelse fra Atlantis Water Softeners
Hi Val
Thank you so much for the 5* review!
Softener serviced efficiently
The engineer from Atlantis, Steve, arrived promptly, worked efficiently and tidily, and completed the servicing of our water softener in 45 minutes. He also gave me some useful advice on how often the softener should be re-filled with salt (every three weeks). Good work, Steve!
30. oktober 2024
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Besvarelse fra Atlantis Water Softeners
Hi Andrew
Thank you very much for taking the time to leave such a positive review. We are always looking for ways to improve, so if you could let us know how we could have earnt the elusive 5th star, it would be greatly appreciated.
Excellent service and very polite.
24. september 2024
Uopfordret anmeldelse
Besvarelse fra Atlantis Water Softeners
Hi George.
That's very kind of you to say. Thank you
Replacement Resin
The engineer had been to my property previously to do a service so knew where everything was and didn’t need any assistance. He replaced the resin which was the reason for the visit and also changed two small parts he thought were wearing, these were changed as part of guarantee. The whole job was just over £200 including the resin and any parts which I think is great value. The engineer is knowledgeable and extremely courteous.
30. august 2024
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Besvarelse fra Atlantis Water Softeners
Thank you so much for leaving such a positive review. This will be passed on to the servicing team, who will be most pleased!
Excellent customer service
The engineer was very professional explaining all our options.
We decided to go for a new model which was more efficient.
12. juli 2024
Uopfordret anmeldelse
Besvarelse fra Atlantis Water Softeners
Thanks John. Very much appreciated. If you need any assistance in the future, please get in touch.
Excellent customer service
Excellent customer service from a man who quite obviously knows his job and how to explain matters to non technical people. In brief, mention bien without hesitation.
5. juni 2024
Uopfordret anmeldelse
Besvarelse fra Atlantis Water Softeners
Hi Richard
Thank you ever so much for taking the time to leave such a kind review. This will be passed on to the engineer who attended and I know he will be very pleased.
Excellent service
Excellent service. Found a small blockage and serviced my water softener. Friendly and professional service.
15. april 2024
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Besvarelse fra Atlantis Water Softeners
Hi Lorraine. Thank you so much for your kind review. We very much appreciate it!
The engineer was very helpful and…
The engineer was very helpful and explained what he was doing and things we should look out for. Well worth the cost of the servic.
2. april 2024
Uopfordret anmeldelse
Besvarelse fra Atlantis Water Softeners
Thank you so much for taking the time to leave such a great review! We really appreciate it!
Really helpful and great customer…
Really helpful and great customer service. Highly recommend in every aspect
13. marts 2024
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Besvarelse fra Atlantis Water Softeners
Hi Martin. That is really lovely of you to say. Thank you very much
Work carried out by very polite engineer
Work carried out by very polite engineer
28. februar 2024
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Besvarelse fra Atlantis Water Softeners
Hi Ann
Thank you for taking the time to leave such a nice review. Greatly appreciated.
Yearly service carried out from…Atlantis Water Softener tner
Yearly service carried out from Atlantis service engineer very profesional as we have come to expect from this company. Highly recommend Atlantis Water Softeners as a product and 100% back up from the company
8. februar 2024
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Besvarelse fra Atlantis Water Softeners
Hi Nigel. Thank you very much, it is so nice to hear from satisfied customers.
Excellent advice and customer service
Excellent advice and customer service. Prompt and very respectful and informative. Definitely recommend
26. januar 2024
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Besvarelse fra Atlantis Water Softeners
Thank you very much for leaving such an excellent review. We pride ourselves on the service we provide and will aim to continue this indefinitely
Helped with the problem over the watersoftner
Helped with the problem over the Christmas period and booked an engineer visit soon after. Fixed the problem with a very full explanation, very pleasant and knowledgeable engineer, who arrived on time and completed the job efficiently. Excellent Company highly recommended.
10. januar 2024
Uopfordret anmeldelse
Besvarelse fra Atlantis Water Softeners
Hi Carole
Thank you ever so much for your lovely review. Its great to hear such nice feedback on the engineer who attended, as he is the newest member of the team! I will pass this on to him and am sure he will be very pleased.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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