Natalie was brilliant checking the car in, updating me in their services as it was my first time in the area/using Aston. Clare rang me the day before to check everything was ok ahead of me dropping t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... Se mere
Virksomheden har svaret
Truly Dreadful Bought 3 new Vauxhalls from them in 6 years. Went to them for engine management light on last week. Clearly the mechanic didn’t know what he doing as all he did for my £157 was... Se mere
Virksomheden har svaret
I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Skrevet af virksomheden
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Kontaktoplysninger
Beler Way, LE13 0DG, Melton Mowbray, Storbritannien
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4,5
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sonny is an asset to the company
Sonny is an asset to the company
Very helpful and knowledgeable and always went the extra mile
20. november 2025
Besvarelse fra Aston Autopark
Thank you very much for your kind words and positive feedback about Sonny.
We’re delighted to hear that you found him helpful, knowledgeable, and willing to go the extra mile. Comments like yours are greatly appreciated and will be shared with him and the wider team.
Thank you again for taking the time to let us know about your experience!
Great service. Thank you
My vehicle picked up and returned to me on the same day. Serviced , cleaned and the appropriate paperwork achieved at the price quoted. Again - many thanks.
20. november 2025
Besvarelse fra Aston Autopark
Thank you very much for your review!
We’re pleased to hear that your vehicle was collected and returned on the same day, serviced and cleaned as expected, and that everything was completed in line with the quoted price. It’s great to know the process met your expectations from start to finish.
Thank you again for taking the time to share your experience — it’s very much appreciated!
Pleasure to deal with Astonvauxhall
Carly was very good from the word go, could not have made it any easier, knowledgeable and friendly was a pleasure dealing with her, would also mention Blake who was also very helpful, would have no hesitation in recommending Astonvauxhall to anybody
13. november 2025
Besvarelse fra Aston Autopark
Thank you very much for your kind words!
It’s great to hear that Carly looked after you so well from the start, and we're pleased Blake was also able to help along the way. We’re glad the experience felt straightforward and friendly. Your recommendation means a great deal to us!
Thanks again for choosing us!
Process was well managed by sales…
Process was well managed by sales consultant Blake Dear so 5 stars for him
30. oktober 2025
Besvarelse fra Aston Autopark
Thank you for taking the time to leave your feedback! We're pleased to hear the process was handled well and that Blake looked after you throughout. Your 5-star recognition is much appreciated.
Thanks again for choosing us!
I was really pleased with the service…
I was really pleased with the service from Aston. Sonny made buying a new car simple and straightforward from the beginning. He was very pleasant and knowledgeable. He didn't try to oversell the extras which I think is a good thing. Very pleased with my new car.
7. november 2025
Besvarelse fra Aston Autopark
Thank you for your review! We’re glad to hear you were pleased with the service and that Sonny made the process of buying your new car straightforward - we will pass on your comments to him!
We hope you enjoy your new car, and if you need anything further, we’re here to help.
Besvarelse fra Aston Autopark
Thanks for your feedback!
We’re pleased to hear you found the service fantastic and attentive. We appreciate you taking the time to leave a review, and we're here if you need anything in the future.
very easy to organise.
23. oktober 2025
Besvarelse fra Aston Autopark
Thank you for your review and your custom!
Well looked after and very polite staff
23. oktober 2025
Besvarelse fra Aston Autopark
Thank you for taking the time to leave us a review - we do appreciate it!
Very efficient
Very efficient, competitive prices, kept fully updated,Having ordered on line and never attended showroom whole experience was seamless and professional even down to deliver to my doorstep and brief tour of vehicle. Blake kept me informed at all stages till delivery. Would definitely recommend this dealership.
31. oktober 2025
Besvarelse fra Aston Autopark
Thank you so much for taking the time to share your experience! We're delighted to hear that the process seamless - that is our plan!
Blake will be thrilled to hear your kind words — keeping customers updated at every stage is something we take pride in.
Enjoy your new vehicle, and thank you for recommending us. We truly appreciate your trust!
Besvarelse fra Aston Autopark
That's great to hear! We're really glad everything went smoothly!
Excellent service from start to finish…
Excellent service from start to finish although a little expensive
17. oktober 2025
Besvarelse fra Aston Autopark
Thanks so much for your kind words! We're really pleased you were happy with the service throughout. We appreciate the feedback.
Went in for a service got my car back…
Went in for a service got my car back with a broken badge and they completly drained my battery and didn't give the car a wax what I paid extra for and they said they would put this forward and still not had a reply back after I spent 440 for a service
2. oktober 2025
Besvarelse fra Aston Autopark
We are sorry to receive this email, the service team will call you tomorrow.
Very pleased with the service
Very pleased with the service. Helena was excellent and very helpful.
25. oktober 2025
Besvarelse fra Aston Autopark
We will pass this on to Helena, thank you !
All good treated nice good job
23. oktober 2025
Besvarelse fra Aston Autopark
Perfect, thanks for your custom.
Helpful friendly and professional…
Helpful friendly and professional service as always
23. oktober 2025
Besvarelse fra Aston Autopark
Thank you so much for your kind words! We're really glad to hear you found the service helpful, friendly, and professional.
Thank you again!
Great friendly service
The car was collected and returned on time, i was given a video of the service as it was done so no hidden suprises. Ty Astons
23. oktober 2025
Besvarelse fra Aston Autopark
Thank you for your great feedback!
We're glad to hear your car was collected and returned on time, and that the service video gave you full peace of mind. We really appreciate your trust in us and look forward to helping you again in the future!
Excellent all round service.
4th. new car I've had from Aston Vauxhall since 2015 which in itself speaks volumes and, knowing the car I wanted, I was able to negotiate purchase and delivery by email with the exception of the most recent, being my first electric it needed a test drive. Big thankyou to Blake.
12. november 2025
Uopfordret anmeldelse
Besvarelse fra Aston Autopark
Thank you so much for your fantastic review! We truly appreciate your continued loyalty — returning for your fourth new car since 2015 really does mean a lot to us. We’re delighted that the process has been smooth and convenient for you, and that we could arrange everything just the way you needed, especially with your first electric vehicle.
We’re also thrilled to hear Blake took great care of you. We’ll be sure to pass on your kind words.
Thank you again for your custom — we look forward to seeing you next time! 🚗✨
Very friendly working by this…
Very friendly working by this receptionist my work on the vehicle was done on time nice and clean space
17. oktober 2025
Besvarelse fra Aston Autopark
Thank you for your feedback - we appreciate you taking the time to share your experience and hope to welcome you back again!
Incredibly helpful staff.Really…
Incredibly helpful staff.Really knowledgeable and willing to assist
17. oktober 2025
Besvarelse fra Aston Autopark
Thank you very much for the review - we very much appreciate it!
Excellent service from start to finish…
Excellent service from start to finish Carly was really nice smooth from start to picking car up highly recommended.
17. oktober 2025
Besvarelse fra Aston Autopark
Thank you so much for your wonderful feedback!
We're delighted to hear you received excellent service from start to finish. Carly will be thrilled to know she helped make the process smooth and enjoyable for you.
We truly appreciate the recommendation and hope you enjoy your new car!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.