I had an issue with my direct debit and I was unaware of the failed payment. The charge had risen to £93 which was extortionate from the original price. Zoe on live chat was quickly able to rectify... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was away on holiday and missed the payment. When I returned. I’ve got a very high bill which wasn’t affordable at the present time and when I reached out to one of the teams, they really understood... Se mere
Virksomheden har svaret
Tiffany was really quick in her response and helpful whilst supporting me on a query around my direct debit. Everything was explained clearly to me with no unnecessary back and forth. Thank you!
Virksomheden har svaret
Chatted with Zoe online,due to high volume of customers, she did not respond for a while but then kept me updated with how busy they were. She was very helpful and then resolved my problem quickly and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Direct debit collections, debt recovery, integrated software solutions and online digital marketing to attract new members for your gym or club.
Kontaktoplysninger
Regus House, B908AG, Solihul, Storbritannien
- www.ashbourne-memberships.co.uk
4,9
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Alisha was fantastic
Alisha was fantastic. She dealt with my request immediately and was extremely polite and friendly throughout. Thank you
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Lee, thank you for taking the time to give us such a fantastic review! Alisha was delighted to be able to help you. Best wishes, Ashbourne
Shannon was really helpful when helping…
Shannon was really helpful when helping me sort out a direct debit payment - very prompt in her responses :)
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Ella, thank you for your great review! Shannon was happy to help, and your feedback motivates us to continue to provide our 5 star customer service, Best wishes, Ashbourne
Needed to make a change in my Son’s…
Needed to make a change in my Son’s membership, sent in an email and Sophie answered and sorted it very quickly! If only everything was this easy! Thanks Sophie!
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Jay, you are very welcome and thank you for taking the time to give us such a great 5 star review! Sophie was delighted to help you. Best wishes, Ashbourne
Sharron was very polite and helpful…
Sharron was very polite and helpful with my request. A great experience dealing with her
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Ross, thank you so much for taking the time to write such a lovely review. We work hard to make sure members have a good customer experience and it’s so nice when someone lets us know they have. We really appreciate the positive feedback, and Sharron was delighted to be able to help you. Please don't hesitate to get in touch if you need us again. Best wishes, Ashbourne
Zoe helped me quickly and efficiently!
Zoe helped me quickly and efficiently!
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Chad, thank you for taking the time to give us such a great 5 star review! Zoe was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Charlie answered my query efficiently…
Charlie answered my query efficiently and was friendly and polite, thank you.
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Curtis, thanks for your positive feedback, it’s really appreciated as we work hard to ensure all members receive a great service, and Charlie was pleased to help. Best wishes, Ashbourne
I had a bit of trouble with ending my…
I had a bit of trouble with ending my membership so contacted ashbourne membership directly. Charlie was so incredibly helpful and got everything sorted out super fast and easily. Thank you Charlie!!
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Wurlie Girlie, thank you so much for taking the time to give us such a lovely review! Charlie was delighted to be able to help you. Best wishes, Ashbourne
I wanted to freeze my Membership…
I just wanted to freeze my Membership for 3 months, absolutely no fuss and done in minutes over the chat function, Beverley made it very easy.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Leigh, thank you for taking the time to give us a 5 star review! Beverley was delighted to be able to address your issue quickly and efficiently. Best wishes, Ashbourne
Freeze Subscription
Took no more than a couple of minutes to chat to Isobel and she had my query sorted for me. Frozen subs for three months while recovery from injury.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear K, thank you for your positive feedback, we really appreciate you taking the time to leave a review and Isobel was pleased to help. We hope that your recovery is a quick one, and we look forward to welcoming you back at the gym very soon. Best wishes, Ashbourne
Zoey helped sole my issue quickly and…
Zoey helped sole my issue quickly and professionally, very satisfied :)
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Connor, thank you for your brilliant review! Zoe was delighted to be able to help resolve your issue quickly and efficiently. Best wishes, Ashbourne
Really helpful
Really helpful, friendly staff and great service 10/10
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Gemma, thank you for taking the time to give us such an excellent review! We all work hard to support members quickly and efficiently, so your review is really appreciated. Best wishes, Ashbourne
Fantastic team, especially abbie
I had lots of troubles to sort out with my membership and Abbie sorted them all out virtually instantly, great service
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Wahhaab, thanks so much for taking time to leave a review, we really appreciate it, and Abbie was pleased to help. Best wishes, Ashbourne
Megan was very helpful
Megan was very helpful, efficient and friendly in assisting me to end a membership today- I did have initial difficulty in using the online link provided and Megan was able to resend it and give me much appreciated advice 🙂
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Aliette, thank you so much for your great feedback! Megan was pleased to help, and we hope to welcome you back in the future. Best wishes, Ashbourne
Amanda dealt with my question quickly…
Amanda dealt with my question quickly and very efficiently
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Paul, thank you for your great review! Amanda was happy to help, and your feedback motivates us to continue to provide our 5 star customer service, Best wishes, Ashbourne
Great
Isobel helped with a fast and efficient cancellation. No quibble, I needed to cancel for my own reasons and it was accepted.
Thankyou
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Jon, thank you for your kind feedback! Isobel was thrilled to assist you, and we’re so pleased to hear you had a positive experience. Best wishes, Ashbourne
Great service
Great service! very quick replies and helpful. I was assisted by Zoe on the live chat and was great help.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Daniel, thank you for your excellent feedback! Zoe was delighted to be able to help you quickly and efficiently via our live chat facility. Best wishes, Ashbourne
Megan was super helpful and friendly
Megan was super helpful and friendly, whenever I had a query she answered promptly and efficiently. Megan is a real asset to your team 😊
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Kerry, thank you for your fantastic review! Megan was happy to help with your query. Best wishes, Ashbourne
Tiffany is always helpful and very…
Tiffany is always helpful and very customer service focused and does reply very quickly so 10/10 for me, and great communication, well done
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Major, thanks for your positive feedback, it’s really appreciated as we work hard to ensure all members receive a great service and Tiffany was delighted to be able to help you. Best wishes, Ashbourne
Excellent customer service.
Zoe was extremely helpful when I contacted Ashbourne. She dealt with my query quickly, professionally, and made the whole process straightforward. Her excellent customer service and willingness to help were greatly appreciated. Thank you, Zoe!
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Tiffany, you're very welcome, thank you for taking the time to give us such excellent feedback! Zoe was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Fantastic Customer Service
Sophie who has helped me on a few occasions now always responds very quickly (often within minutes!) and is polite, friendly and the support is 1st class. Fantastic communication and customer service! I'd give more than 5 starts if I could :)
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ashbourne Membership Management Services
Dear Samantha, thank you for taking the time to give us such an amazing 5 star review! Sophie was delighted to be able to help you. Best wishes, Ashbourne
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.