Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Great! I switched from CometChat to ArrowChat when CC decided to screw over all it's customers. AC (I use 2.2) has been bug free from the get go for me and my integration with Invision Power Suit... Se mere

Bedømt til 5 ud af 5 stjerner

I recently purchased the premium package and couldn't be happier. I had a couple issues, but support fixed them right up within 24 hours. The chat has been great for my visitors and has a ton of fea... Se mere

Bedømt til 4 ud af 5 stjerner

TL;DR: Only buy if you are a software engineer who has experience diving into unfamiliar code. Only use this for a mobile chat and overall it's pretty solid. The code you get (by the way it's j... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

21 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Faulty software, very poor support, blocked from support & from downloading product.

Having run numerous WordPress driven websites over the years for community's and used Cometchat with out any issues, I decided to go for a change of scenery and a change of chat software for my main website.

I did my research ( obviously poorly ) on various software / scripts and Arrowchat came up in the search rankings with good all round feedback.

I decided to go for the business addition as it states quite clearly that the product is fully SSL compatible at a price of over $200 I think anyone would expect it to be a top notch piece of software / script.
Sadly it fell well below par to my expectations and also reading through the forums it also fell below par of many of it's customers who also had the same issues which I'm going to go through.

You also have to 'pay' for priority support and upgrades!!!

Now bare in mind Goggle is starting to punish websites that aren't using SSL so you would expect this company to have a script that functions out of the box with SSL.....correct? Nope you'd be very wrong.

Once installed various areas of the script won't function, chat rooms show nothing, the radio streaming function again nothing, Facebook functions etc the list goes on.

Know before going any further I went into the support forums for this product ( something I should have done in hindsight prior to spending my my money with this company ) only to see numerous posts on my very subject, some of which have been ignored by the support team, with no fixes put into place for this very issue.
One thread even stating 'poor support' in it's main title.

As soon as I saw this and other posts along the same lines I instantly got onto support and posted a ticket requesting an instant refund as number one the product was faulty and number two, well support was obviously not happy replying to their customers either by ticket or via the forums, which they state is not official? But yet their CEO is amongst the posts chirping in every now and again.

I made the decision once they replied to me saying that they wouldn't give a refund, to take it via Paypal to get a refund, during this time this company blocked me from their Facebook page when asking questions on their ethics of support and as to why the script was faulty, they have also blocked me from their website and also from downloading a software that I have purchased, also mocking me via the lock out screen.

Paypal have found in their favour as it's a digital download, but I warn anyone now, do not purchase this software if you are running ssl on any of your websites as it just won't work.

Visit their support forums to get an idea of how issues like these mentioned are ignored.

16. marts 2017
Uopfordret anmeldelse

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Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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