Arlo & Jacob Anmeldelser 

Great delivery service from Mark & Ian. Ensured seamless, mess free installation. Would recommend.

Mark and Ian were very professional and courteous. Carried heavy sofas in and set them up. They look amazing !

From ordering our sofa with Alisha at the Harrogate store , to the updates about delivery the service has been great.
Mark & Ian who delivered the sofa were fantastic, kept us updated with delivery time. Would highly recommend this company.

Fantastic service from start to finish from the Ely team, Jo, Lana and Fiona apologies if I’ve missed anyone, customer service was exceptional with everyone I dealt with. Delivery team Ashley and Connor were very professional and a pleasure to meet, carry on the good work 🙂

Great experience in store with guiding our decisions. Quick lead time for made to order sofas. Ashley & Connor did a great job of delivering our sofas
and we’re super pleased with the quality and finished product. Highly recommend!

Fantastic experience at Arlo and Jacob Wilmslow. Rachael looked after us in the showroom and made sure the order was perfect before placing it - I.e right configuration of sofa and fabric choice. Everything was explained clearly.

Mark and Ian our delivery drivers were lovely and even went to the trouble of popping the plastic protective covers back on our sofa after I had checked it over as we still had building work going on.

And of course we love our sofa!! Thank you A&J :)

Abi in the showroom was excellent - let us cogitate at our own speed and was there with comprehensive knowledge and advice whenever we needed it. Far and away the best in-store service that we saw over 2 years of sofa searching - well done and thank you Abi💐

Marc and Ian took great care over transporting, bringing in, assembling and styling our Ferdinand corner sofa, giving advice on how we can take apart and assemble ourselves when needed. Sooo much easier than our previous ‘stressless’ variety. Thank you guys for the trouble and care that you took.

Excellent all-round. Very pleased with our high quality new sofa - 🏆

Great bed - exactly an expected. Delivery and assembly team Ed and Joe were very thorough and friendly. Thanks!

Really happy with the sofa and the delivery service. Fiona at the Bath branch was friendly and helpful. Mark and Ian made the delivery very easy, we live on a difficult road and the sofa needed to be placed in a difficult to navigate room in the house and they made it effortless unlike some other companies. Very pleased.

Really enjoyed the process of ordering and having our 2 x large Ferdinand sofas delivered. We went into the shop in person even though we live far away and absolutely loved all the styles and colours available. We then settled on the items we wanted and placed our order over the phone and by email. Olivia was extremely helpful throughout and even when we came up against a couple of unforseen issues beyond their control, she helped to provide solutions which were suitable for us. Our sofas are now here in situ and we absolutely love them! thank you all so much!

Ashley and Connor were heroes! They navigated some issues and spent a lot of time making sure the bed was perfect. They really did go above and beyond - this wasn’t normal delivery and assembly, it was gold standard service. Thank you!

Today we received the footstool for out sofa. The delivery came at the right time. We kindly wanted that to arrive before noon, if possible, and they delivered that in the morning. Appreciate the effort. Ashley and Connor mounted for us and gave us an extra tip on how to plum the cushion of the sofa. Great tip actually.

Beside all this, we want to thanks Arlo and Jacob to go the extra mile and customise the footstool for us. Basically we ordered a foot stool from another sofa line, but Arlo and Jacob customised the footstool to make it blend with our sofa line (always both in Arlo and Jacob the year before)

The results speak for themselves! We couldn't be happier! Thanks guys

Great service
Really helpful delivery drivers / installers Ashley & Leo
Thanks so much

Great end to end service from the Arlo & Jacob’s team! Alisha in the studio gave us great guidance with selection and patience as we went through every colour combo. Sofa has just arrived and we are really happy with the quality. Excellence service from Mark and Ian who took care in delivering the sofa and had great communication around finding our tucked away property!

We are absolutely thrilled with our new sofa and OTTI sofa bed from Arlo & Jacob. The craftsmanship is outstanding, its beautifully made, super elegant, and incredibly comfortable.

A special mention to Felix at the St Albans showroom, who was so supportive and knowledgeable throughout. He never minded our many visits or the numerous sample requests while we made our decision, which made the whole process feel relaxed and enjoyable. What a stunning showroom too!

From start to delivery (big thanks to Carl & Taz for being so careful and on time) , everything was seamless. We couldn’t be happier and will be highly recommending Arlo & Jacob to everyone we know!

Ashley and Connor could not have been more helpful, pleasant and efficient. Excellent delivery experience.

Great delivery team. Kept informed and updated. Polite and lovely. Winning combo.

Jamie and Michael were excellent, polite and were very efficient.
Thank you
Dr Grewal

The whole experience of buying a sofa was made so easy and enjoyable: even when we had to amend the order after it was placed. Adam and the team at St Albans were great and Ashley and Conor who delivered it were so helpful. I would recommend the company.