Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Imagine a company wherein you can pay a premium for NO ADS. Well with this company that's a total lie. The company's latest foray into cheating its premium customers is a game called Solitaire Farm Se... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I love playing on Games for the Brain from Arkadium. I was having problems with a couple of the games not playing smoothly, so I turned to Arkadium support for help. I got almost immediate response f... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The agent was very quick to recognise the problem I reported and kept me informed at every stage. He was also fast in responding to my emails and proved himself not only incredibly professional but al... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The Arkadium support team did a fantastic job in responding to my concerns! The support team at Arkadium is professional and prompt! It is the best site for fun and challenging online games!

Virksomhedsoplysninger

  1. Spiltjeneste

Skrevet af virksomheden

Arkadium is a company that specializes in creating engaging, high-quality casual games. Founded in 2001, Arkadium focuses on developing games that are both fun and mentally stimulating, catering to a wide range of players. The company is known for its web and mobile games, many of which are popular in digital publications and are designed to be accessible and enjoyable for players of all ages. Arkadium’s mission is to create games that bring joy and enrich people’s lives through play.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

538 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The games are engaging and challenging

The games are engaging and challenging, which is helpful for seniors who want to keep the cognitive juices flowing.

11. januar 2026
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi jetabu,

Thank you for your positive review! We're delighted to hear that you find our games engaging and challenging, and that they help keep the cognitive juices flowing. Our goal is to provide fun and stimulating experiences for all players, especially seniors looking to stay sharp. We appreciate your support and hope you continue enjoying our games!

Warm regards,
Arkadium Support

Bedømt til 5 ud af 5 stjerner

Instructive and informative

To a non-technical question about the scoring differentials in the Daily Crossword, we had a multi-part and humorous exchange regarding the possibilities of cheating and the inability to control it.

2. januar 2026
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Richard,

Thank you so much for the thoughtful review! We’re really glad you enjoyed the exchange — especially the mix of clear explanations and a bit of humor. Making even the trickier questions engaging (and fun) is exactly what we aim for.

We appreciate you taking the time to share your experience, and we hope to see you back again soon!

Best regards,
Arkadium Support

Bedømt til 5 ud af 5 stjerner

Great website, and wonderful games

Well, your website is very inviting to play fun without going through countless login procedure and limited games in which you have 2 free playing cards and then get me trapped with ridiculous amounts of money. That's why I like to play and recommend it to everyone 💯💯💯💯💯

25. december 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Frie,

Thank you for the fantastic review and recommendation! We’re thrilled to hear that you enjoy the simplicity, freedom, and fun of playing on our website — without the usual hassles or pressure.

Your enthusiasm truly means a lot to us, and we’re grateful for your support. Wishing you many more great games ahead! 💯

Warm regards,
Arkadium Support

Bedømt til 5 ud af 5 stjerner

Arkadium Support Team

I've been an Arkadium subscriber for a number of years now. The support team at Arkadium is second to none. They respond quickly (although in my case the hemisphere difference means 12 hours) and in every case have resolved the issues I've had. They are the poster children for human website assistance.

No AI was harmed (or used) in the writing of this review or in the interactions with the Support Team.

8. januar 2026
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Barry 😊

Thank you so much for your kind words and for being a loyal Arkadium subscriber over the years! We're thrilled to hear that our support team has consistently provided quick and effective assistance, even across hemispheres and time zones. Your acknowledgment that we're "poster children for human website assistance" absolutely makes our day.

We truly appreciate your support and sense of humour—rest assured, no AI was harmed in replying to you either! If you ever need anything, we're here and happy to help.

🎮🌟

Bedømt til 5 ud af 5 stjerner

I had pop-ups with VINIT on the games

I had pop-ups with VINIT on the games. Contacted your team numerous times. I was deleting/skipping certain ads while playing. I decided not to delete/skip ads. No more pop-ups! Thank you

17. december 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi there ☺️

Thank you for letting us know about the pop-up issue and for your patience while working with our team. We're glad to hear that stopping the deletion/skipping of ads resolved the problem! We appreciate your diligence and are always here to help if you encounter any other issues or have any feedback.

Happy gaming! 🎮✨

Bedømt til 5 ud af 5 stjerner

Game issue and support received

I had an issue with one of the games, and the rapid response and additional follow-ups were great! I've had paid support that didn't deliver this well!

2. januar 2026
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Michael 😊

Thank you so much for taking the time to share your experience! We’re really glad to hear that our team was able to respond quickly and follow up effectively to resolve the issue with your game. It means a lot to know that our support stood out, especially compared to other paid services you’ve used.

We truly appreciate your kind feedback and support — happy gaming! 🎮✨

Bedømt til 5 ud af 5 stjerner

Great Guys to deal with

Quick, caring response resulting in resolution of my problem. Great fun guys to deal with.

2. januar 2026
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Maurice 😊

Thank you so much for your kind words! We’re really happy to hear that our team was able to respond quickly and help resolve your issue. It’s great to know you enjoyed the experience — we’ll be sure to share your feedback with the team 🎉

Thanks again for taking the time to leave a review, and happy gaming! 🎮

Bedømt til 5 ud af 5 stjerner

Had a problem with a game

Had a problem with a game. The support team really jumped in to clarify the problem and then made suggestions to avoid the problem.

20. december 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Tonya 👋

Thanks for sharing your experience! We’re glad our support team could step in, clarify the issue, and offer helpful suggestions. Helping players avoid future problems is always our goal 😊

We really appreciate your feedback — enjoy your games! 🎮✨

Bedømt til 4 ud af 5 stjerner

Support

The support offered at Arkadium is second to none. The team go above and beyond in order to attempt to resolve any issues.

28. december 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Ms Bradshaw 🌟

Thank you for your lovely review! It means a lot to hear that you found our support team helpful and dedicated. We always aim to go the extra mile to assist our players 😊

Thanks again for your support, and we’re always here if you need us!

Bedømt til 5 ud af 5 stjerner

great quick replies

great quick replies, knowledgeable and fun with good results. I know longer have the exact dates but mainly in November and December.

4. december 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Anthony 😄

Thanks so much for your feedback! We’re happy to hear you received quick replies and helpful support — and that we managed to keep things fun too 🎉

We really appreciate you taking the time to leave a review. Have fun playing! 🎮

Bedømt til 5 ud af 5 stjerner

Helpful & prompt!

21. december 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Henry 👋

Thank you for the great review! We’re glad you found our support helpful and prompt — that’s exactly what we aim for 😊

We appreciate your feedback and hope you continue enjoying the games! 🎮✨

Bedømt til 5 ud af 5 stjerner

Thank you for great customer service

Took the time to investigate. Came out with a positive outcome.

16. december 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Steve 🌟

Thank you for your kind words! We’re really pleased to hear that our team took the time to investigate and deliver a positive outcome. Providing thorough and thoughtful support is very important to us 😊

Thanks again for your review, and enjoy your time with Arkadium! 🎮

Bedømt til 5 ud af 5 stjerner

Amazing Arkadium

Prompt response. Instructions given to solve the problem were clear and easy to follow

17. december 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi N.L.E.! Thank you for the great feedback! We’re happy to hear that our team responded promptly and that the instructions were clear and easy to follow. We appreciate you playing Arkadium and hope you continue to enjoy the games! 😊

Bedømt til 5 ud af 5 stjerner

Arkadium support

There was an issue with my score getting to the leaderboard. Contacted support and got a fast response asking for more info, I replied and everything was sorted within 24hrs. The support team were helpful, friendly and clear about the additional info.

12. december 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi M Prowse! Thank you for sharing your experience! We’re glad our support team was able to respond quickly, keep you informed, and resolve the leaderboard issue so promptly. Your kind words about their helpfulness and clarity mean a lot to us. Thanks for playing, and we hope you continue enjoying Arkadium! 🎉

Bedømt til 5 ud af 5 stjerner

Arkadiam is a great gaming site!

Arkadium is a fun game site with so much variety. Their support team was promt and very helpful in answering my question about Mahjongg Dark Dimensions.

16. december 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Happy Gamer! Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the variety of games on Arkadium. Our support team will be especially happy to know they could help answer your question about Mahjongg Dark Dimensions. We appreciate you taking the time to share your experience and hope you continue having fun playing! 🎮

Bedømt til 5 ud af 5 stjerner

This is how you do customer service

Arkadium has earned another gold medal for customer service. I sent a request for help on a Saturday, and got a reply in less than a day. Not only was the reply helpful and friendly, Olga (the tech specialist) contacted me a couple of times without prompting to make sure my issue had been resolved.

This is the second excellent experience I have had with customer service at Arkadium. Well done folks!

13. december 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Kevin,

Thank you so much for taking the time to share such a thoughtful review! 🌟

We’re thrilled to hear that your experience with our support team — and especially with Olga — was helpful, friendly, and timely, even over the weekend. Making sure issues are fully resolved and following up proactively is something we truly value, so it’s wonderful to know that came through.

We also really appreciate you coming back to let us know this was your second great experience with Arkadium. Feedback like yours motivates our team to keep delivering the level of service our players deserve.

Thanks again for your kind words, and happy puzzling! 🧩
— The Arkadium Team

Bedømt til 5 ud af 5 stjerner

Love my daily USA Today "Easy Crossword" !

They instantly respond to any little issues you're having which may be caused by my own browser or PC. They give ways to test and pin it down.

Love the USA "Easy Crossword" because I'm not up on current events and TV shows so those clues would be lost on me. Fun puzzles with themes !

13. december 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Susan,

Thank you so much for your kind words and for sharing your experience! 😊

We’re really glad to hear that our team was able to respond quickly and help you troubleshoot the issue — even when it turned out to be browser- or PC-related. Helping players narrow things down and get back to enjoying their games is exactly what we aim for.

We’re also happy to know how much you enjoy the *Easy Crossword*! It’s great to hear that the clues and themes make the puzzle fun and accessible for you.

Thanks again for playing with Arkadium, and we hope you continue to enjoy your daily puzzles! 🧩
— The Arkadium Team

Bedømt til 5 ud af 5 stjerner

Issues of lagging and freezing fixed

It was very refreshing to have a technical issue fixed instead of ignored. Lagging and freezing had become so bad I stopped going there to play. I'm glad I can now play again. Thanks, Arkadium!

25. oktober 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Janet,

Thank you for your kind feedback! We’re really glad to hear the lagging and freezing issues were resolved and that you’re able to enjoy playing again.

We appreciate you taking the time to let us know — feedback like this means a lot to our team.

Thanks for playing with Arkadium!
— The Arkadium Team

Bedømt til 5 ud af 5 stjerner

Arkadium - Quality 360

Arkadium - love the quanity and quality for the games they offer... addicted to WordWipe! And the customer service exceeds anything I experience in the current marketplace. If you have a question or a problem they are right on it! Cost is reasonable, give them a try! Gail :)

4. december 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Gail,

Thank you so much for the wonderful feedback! We’re thrilled to hear how much you’re enjoying the variety and quality of our games — and that WordWipe has you hooked 😊

It also means a lot to know our customer service has stood out to you. Thanks for recommending Arkadium, and happy gaming!
— The Arkadium Team

Bedømt til 5 ud af 5 stjerner

I Can't start my day without my…

I Can't start my day without my crossword puzzle and when it didn't work, I contacted Arkadium. They fixed it on Thanksgiving. That's service!

27. november 2025
Uopfordret anmeldelse
Arkadium-logo

Besvarelse fra Arkadium

Hi Jerry,

Thank you for the great review! We’re really glad we could get things fixed for you — especially on Thanksgiving.

It means a lot to know our puzzles are part of your daily routine. Thanks for playing with Arkadium!
— The Arkadium Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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