The A Team Appliance Repair Anmeldelser 

We had a very poor experience with this company and would not recommend them.

They were hired to diagnose and repair an ice machine for one of our clients. From the beginning, there were multiple issues with communication and professionalism. Their technician discussed pricing directly with our client even though we had clearly instructed them not to do so. Appointment times were changed, and there was a general lack of coordination between their office and technician.

Most importantly, the repair was never properly resolved. They initially diagnosed the issue, quoted and installed a replacement motor, but the ice machine stopped working again shortly after. They then had to return to site multiple additional times, yet the machine is still not operating properly and there has been no clear resolution.

This caused frustration for both our company and our client, who had already spent a significant amount of money expecting the issue to be fixed. After several visits and continued problems, we are now forced to look for another vendor to properly diagnose and repair the unit.

Overall, this experience was extremely disappointing. The lack of professionalism, poor communication, and inability to complete the repair properly made this a very frustrating process.

Came to repair my washing machine and charged me $316. Told me that I need a part for an additional $410. I said that I need to think about it. When they left my washing machine started leaking and they refused to come back to sort out the issue even though they said that their work is backed by a 30 day warranty. Very rude also and condescending in the way they speak to you. DO NOT USE THEM

I had my fridge serviced and was told I needed a part so I ordered it. I waited over 5 business days for it to be installed and that didn’t fix the issue after paying 800 then I was told the Freon was low and that would cost 900. I don’t understand why I wasn’t told that from the beginning I would have not ordered the part and bought a new fridge now I’m out 800 and buying a new fridge. I feel I was scammed and I don’t recommend them.

This company is a joke. I own a Thermador Wall oven and had a very nice repair person attend and advise it needed a new board and fan. He advised 2-5 business days. 8 days later, nothing. Called customer service to speak to a manager and was advised that their managers do not get on the phone (Like they are special or something). Called parts, same answer, no date for repair, asked again to speak to a manager and got the same response. They will rush to your home to save the day, but try following up with them and they are rude, ignorant, have no answers and refuse to escalate a situation for a paying customer who has spent over $3,000. WILL NEVER USE THEM AGAIN and highly recommend anyone reading this, choose the next guys in line as these people don't care one bit and just looking to bank money. Maybe this google review will wake someone up.

If I could give 0 stars I would. They provided terrible service. Customer service is terrible. Stay far far away.

I wished I had read reviews about them before. My fridge broke down at the end of December 2025, and at the beginning of January a repair person said he could fix it with some new parts (2 years warranty, 30 days for labour). Just five months later, the fridge broke down again and the repair person said that this time, it was due to another faulty part of the fridge - which the first person had failed to detect. Overall, I paid a lot more for the two repairs than what a new fridge would have cost me. I never saw a receipt for the parts they ordered, so it all could be a huge scam. The repair persons gave me bad advice. It would have been much cheaper and better to buy a new fridge. Some consumer watchdog should look into this company, they are definitely dodgy.

If 0 stars was an option I would have selected. Tech came, gave a very high repair price, we agreed out of desperation due to have a disabled person who needs laundry every day. After the part was ordered and agreed appointment elapsed, they called and said they couldn't make it. After a brief time they changed their minds and said they could come earlier in the week. We contacted another repair service who reviewed the part cost and labor (15 minutes of work was over $300, part cost $446 plus tax.) and let us know the total for part and repair was about $200 plus tax almost 300% less then this company. The part is widely available and honest companies keep them on hand as its a very common need.

If you see this, do not contact this company.

The drain pump on our Miele dishwasher did not work. First service call was May 6 2026. The technician ordered us a new drain pump. Cost of call and pump $1442.33 of which we paid $885.01. On May 28, the pump arrived and was installed. We paid the balance of $557.31. The machine did not work. On May 31 the tech returned and assessed that the pressure switch was faulty. A new pressure switch was ordered. We paid $404.89 of a $606.57 bill. On June 7 the tech came and installed the pressure switch and we paid the balance of $201. 58 for a total of $2048.88. The machine does not work. I telephoned today, June 8 2026 and advised we had purchased a new machine. I asked why the technician who came initially did not tell us our machine was not worth fixing and instead ran up charges of $2048.88, almost sufficient to purchase a new machine. We would have gladly paid for an initial service call giving us this information. The person at customer service told me we should have called that the machine didn't work (!) and they would have sent a technician to repair it. Instead, I made my choice to purchase a new machine. She then hung up on me.

If I could give 0 stars I would, they are by far the worst company I have ever dealt with. They were late to the appointment with no courtesy call, I tried to cancel, the operator would not allow it, I told her several times but she said the tech is on their way and we will give you a discount. They came, tells me it would cost more to fix than getting a new appliance.. I would not recommend to anyone. I told them about the discount they offered and was told it was only for the labour so I refused to pay.

I called The A Team Appliance Repair for service on my Samsung refrigerator that was losing power intermittently. The booking agent was very clear: it would be $80 + tax, which included the diagnosis and a report. Any actual repairs (labor + parts) would be separate. I booked based on that information.
A technician arrived 2–3 hours later in an old unofficial-looking car. He stayed for 45 minutes, inspected the fridge, and told me it needed a new MCU board, power supply, and board assembly at a total cost of around $1,345. He then said the diagnosis fee was $290 + tax (or a total of $280 + tax for the visit), claiming the $80 was only a "booking fee" for showing up. This directly contradicted what the booking person had told me.
I paid the $280 + tax to avoid further hassle and threats of collections. However, the experience felt like a bait-and-switch: the upfront quote was misleading, and I ended up paying a high fee for what should have been a straightforward diagnosis under the original terms. So I pay 316.40 to tell me my fridge was broken and that the fix would be an additional $1400. I could buy a new fridge for that...
I got the diagnosis but no repair, and I strongly regret dealing with this company. Strongly recommend avoiding them entirely. Do your research and choose a reputable service with truly transparent upfront pricing. There are far too many similar complaints about misleading quotes and high pressure tactics.

Same as all the other reviews. Rather pushy techs, didn't communicate their approach and replaced a key part without indicating cost. Seems like their modus operandi is pretty sleazy.

I'm sure you can do better with other vendors.

They are a scam company. They come to your house, ask for the part and service charge up front. They will not accept credit card only cash or etransfer. They install the part days after promised. It doesn’t work and then they do not come back. I will be contacting the police and consumers business act. They prey on seniors. My mother paid them $900. DO NOT USE THEM.

Honestly, I want to rate them 0. The way they cheated me was too bad . I got my fridge repaired through them which was having cooling issue. It worked only for 2 days and then later stopped it. When I called the company the customer service completely denied of taking any responsibility. Technician serviced the appliance which as per them was never gonna work. Without even letting me know she just did something n result is 0. Guys plz be safe from these cheater. I am going to file legal complaint in consumer forum.

If it was was possible to give them less zero, we would do it. The came change and changed a compressor for $2000. A day later the same problem came back. Now they saying it's a thermostat. Customer service hung up on me twice. The technicann Ygor or Ali is not available.
Fridge not working for two weeks. Ministry of Cosumer Affairs - here we come. Don't deal with Maya.

Waveguide on our built-in microwave oven develped damage. I called Team Appliace Repair. The technologist came promptly, within 4-5 hours of my call. He informed me that I should order new waveguide on Amazon, cut it to size by myself, and replace the damaged one. He did nothing, charged me $80.00 plus HST, and left. I went to Reliable parts store on Caledonia, showed them microwave specs and picture of burned-out waveguide, and within one business day they obtained the exact part, no cutting involved. The charge was $2.87 including HST for 2 waveguides. Getting Team Appliance technician was a waste of money.

Today a repair guy came
I ended up paying almost 250.00 for nothing
For him to tell me to pay close to 500 to fix my machine
Plus labour
I could have just bought a new machine
I paid this much money for nothing as a single mom with a special needs kid
This killed me now not only can i not buy a replacement but cant affird going to laundry mat either
Im in a worse place now than before he came
Ill NEVER NEVER HIRE A REPAOR MAN AGAIN
SUCH A SCAM I KNEW IT
RIP OFF DONT CALL THEM

I call The A team Appliance Repair company to repair my Samsung Dishwasher was not draining and its showing Code "LC" the technician arrived on 21 May 2026 at 6.14pm as soon as he arrived took his tool bag took tools & remove the dishwasher from the cabinet &reap off the insulation from top of the dishwasher & put light through the hole & I ask him what you are looking for he said water leak after that he took the his service book-let and wrote in that he attend the following service 1.Main Board SVs.2Watering svs. 3. leaking svs. & under 01 hour labour. switch on the dishwasher and he said right way the main assembly board need to be replace he wrote :$ 850.17. He did not do any service he was on the phone and we end of paying $316.40 . he did do any service to the machine. After he left my wife the switch the machine its works fine. We pay the money for nothing.

PLEASE DO NOT USE THIS COMPANY!! They take your money and NEVER fix your appliance!

A technician came out to our house to look at our fridge. We told him that if the problem was the compressor, LG would cover the repair cost because it was still under warranty. The technician said he repaired the fridge but we would need a new seal system. He charged us $280 plus tax. He told us to plug in our fridge after 6 hours. We did that and the fridge did not work at all. A technician from LG came a few days later and replaced the compressor. Our fridge now works. Unfortunately, The A Team Appliance Repair charged us for a service we didn't need. They were very rude when I called them about this. I would definitely NOT RECOMMEND THIS COMPANY. BEWARE!!

This company is a complete scam. They charge extraordinarily high prices and are not competent to fix the appliance. This company's go to seems to be that you have to replace parts, not sure if they even do a proper diagnostic on the appliance. I was charged 1300.00 for a 200.00 part. I have a high end appliance and was told that I had to replace multiple parts. Eventually ended up spending over 5K and still the appliance was not fixed at which point I was told that I needed yet another part (to replace the module - essentially the control board). Please DO NOT USE THIS COMPANY under any circumstance. Three months later and my appliance still isn't working.

PLEASE DO NOT FALL FOR THESE SCAM ARTISTS!!!!!